Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.53

3.5 Rating 566 Reviews

64 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 566 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Visit Website

Email:

info@tescobank.com

Write Your review

Tell us how Tesco Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tesco Bank 1 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices but my renewal price wasn't good. I had to cancel over the phone and then take out a new policy online to get the best price. Abit annoying and flaff but worth it to save £150.”

Helpful Report

Posted 7 years ago

“Very good. No need to complain - YET!!!”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Do not use tesco bank. Very good customer service however they have to be good at something. Everything that could go wrong has done.”

Helpful Report

Posted 7 years ago

“Nothing but praise for the way my distressing claim was handled (death of pet). Sympathetic gentleman took my call and then claim handled between insurers and vet. I was notified by post on progress. My claim was covered in full, apart from excess. Even direct debit arrangement cancelled on date of claim, I did not have to do this. Would highly recommend Tesco pet insurance.”

Helpful Report

(Pet Insurance) - Posted 7 years ago

“Always really helpful when I ring and very polite, have been with them for many years would recommend.”

Helpful Report

Posted 7 years ago

“Closed my account without telling me saying they will be sending my balance as a cheque its been a month and not received anything and now no one at bank will speak to me keep saying there busy and will call back.”

Helpful Report

Posted 7 years ago

“n/a”

Helpful Report

(Home Insurance) - Posted 7 years ago

“the policy has been very handy as our cat had to have some tests and our claim was paid promptly”

Helpful Report

(Pet Insurance) - Posted 7 years ago

“Never had to mae a claim or speak to a "Human" therefore unable to comment further”

Helpful Report

(Pet Insurance) - Posted 7 years ago

“The pound shop of Bamks - Tesco credit card Have a perfect credit rating, had not used tesco credit card for 7 months and the direct debit ceased automatically and they did not tell me (It is all online with my mobile number and email) and they could not mange to inform me. i owed £22 ponds on my cardI and they sent me a Default sum notice for £12, I cancelled both my cards because of this. I had been a customer for over 30 years and never put a foot wrong. The worst service I have ever experienced with a bank in all my life. Anyone out there thinking of using Tesco banking - DON'T! No matter how good you are you will end up with a bed credit rating through no fault of your own.”

Helpful Report

Posted 7 years ago

“This insurance is pretty good but they do seem to be much more expensive the following year”

Helpful Report

(Home Insurance) - Posted 7 years ago

“They handled my clam in a professional way and paid quickly. All in all very good.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“NEVER OPEN A TESCO BANK ACCOUNT THEY WILL TAKE YOUR MONEY AND WILL NOT GIVE IT BACK TO YOU HAVE ALSO STOPPED SHOPPING AT TESCO”

Helpful Report

Posted 7 years ago

“Easy to purchase and very good customer service.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Good value for money”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Terrible Bank. Assured a 8 day Switch. Here we are 23 days after initial application accepted. No Card has been received or sent.. With D/D now due 7 I was worried, BUT CANCELLED Application and stayed with Nationwide.. Maybe not the interest but reliable service. TESCO BANK RUBBISH!. David”

Helpful Report

Posted 7 years ago

“Very helpful and quick response to claim. Claimed for accidental damage. Within a week new laptop arrived.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“I was happy with my policies, just wish I didn’t have to go through it all every year x”

Helpful Report

(Home Insurance) - Posted 7 years ago

“I thought I might have got a claim for new patio doors under the buildings policy but was told on the phone they were not covered I told my son and he said Tesco insurance are a load of rubbish and told me to go to the one he has which covers most things I will not renew when it runs out”

Helpful Report

(Home Insurance) - Posted 7 years ago

“I haven't heard anything since policy was set up. But i am not expecting to hear from them as i haven't made a claim.”

Helpful Report

(Home Insurance) - Posted 7 years ago

Tesco Bank is rated 3.5 based on 566 reviews