“Poorly made - sewn wrong so hung wrong, flaws in the material and lining. Did not send back as I'd already pulled the thread through at the top. Would not buy again.”
“Appalling company and seller on ebay. I purchased x3 90x100 inch Throws off their ad on ebay. The items never arrived. I had to start a case against the seller. It was only then the seller contacted me to sat they hadn’t got the items in stock I had paid for...but they were still advertising the exact item and size on ebay that I had purchased. I would advise you AVOID this seller at all costs. They then pestered me to close the ebay case against them, whilst the refund was pending, and Ihadn’t received the money...STEER WELL CLEAR!!”
“Sorry but have to let you know I didn't think much of your customer services as I tried for two days to phone you and never got a reply as I had a query about returning a product are your phones unmañed?”
“Wrong colour curtains sent! No one answers phone 3 messages left. 2 emails sent and no response and I have curtains that are no good to me because they are duck egg and not red. Awful service!”
“I ordered and paid for goods on 10th October and have had no communication re delivery/lack of delivery(supposedly 3-5 days). After a number of messages to voicemail and looking up and sending an e-mail yesterday 18 October I still have had no response and am considering rejecting the order and getting bank to cancel payment.”
“I placed an order on 05/10/2016, the order is still at processing dispite being advised delivery would be in 3-5 working days. I have emailed queries several times and have had no replies.”
“I was sent the incorrect order. I rang and left 2 messages regarding this on 3/10/2016, on 4/10/16 and 5/10/16. I have also emailed on 4/10/16 and 5/10/16.
I am yet to receive a reply.
The items I have been sent are incorrect and of less value than my order and payment.
I feel that the service is really poor”
“I ordered 12 white fitted valance sheets but received 10 and one of these was cream. Took 6hrs for someone to answer the telephone. Finally spoke to Sarah who sorted it for me but i am still waiting for the other two sheets.”
“I was very pleased with my purchases. They were delivered very promptly and are of excellent quality. As one of my items was out of stock it was replaced with a more expensive one. Excellent service.”
“We have tried by e- mail and by telephone to get in touch but so far have had no reply to either. If we don't get any response we will not buy from them again.”
