The A & A Group Reviews

3.5 Rating 39 Reviews
59 %
of reviewers recommend The A & A Group
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Phone:

0344 557 0006

Email:

sam.pegrum@completecovergroup.com

Location:

Garrick House, 161 High Street, Hampton Hill
Middlesex
TW12 1NG

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Anonymous
Anonymous  // 01/01/2019
I have cancelled my policy!
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Posted 7 years ago
Been with A&A for some now and I find the service spot on, I arrange over the phone which takes some time but I do expect that. This year was a let down, I relise that not all information can be given overy the phone but when I am told that only I am needed to send information back to yourself's in this case lience copies, and I really needed to send ALL drivers on the policy and was not told, this might not be a problem to some but was a inconvenience at the time. Plus It cost extra to put my father on the policy I was told!! so when I decided to take him off even before the policy had started no refund was not even mention!!! It was not alot but it might of been good service to mention!!!. I think my next renewal will be with some one else.
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Posted 7 years ago
Hello David. It's Samantha here from the A & A Group. Thank you for your feed back. I have spoken to the Manager of our Renewals team and he has advised me that he has contacted you and your concerns are now all resolved. Regards.
Posted 7 years ago
The original documentation had an error which was promised to be amended. It was not and I hope it will be on the next set of forms. On the other hand the person I spoke too did amend another item which reduced my premium which was good.
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Posted 7 years ago
I am happy with the service and I still continue to be with you
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Posted 7 years ago
The A & A Group is rated 3.5 based on 39 reviews