The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 4.03

4.0 Rating 1,250 Reviews

76 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 18th January 2026

Srivallikanthan Kajeevan

The AA Driving School 5 star review on 8th October 2025

Chin

The AA Driving School 5 star review on 18th September 2025

Allie Haughton

239

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally loved my experience with my instructor Zahid! He is by far the best instructor anyone could ask for. He was patient, and reassured me that it would all be alright. I Cannot even imagine learning to drive with someone else. Would greatly recommend. Not only is he an excellent instructor, but a kind hearted and loveable person. He worked incredibly well to melt away all my fears about driving and I cannot thank him enough. It was an absolute please to have been taught by him. THANK YOU ZAHID!!!!!.”

The AA Driving School 5 star review on 22nd May 2025

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Posted 8 months ago

“Arkadiusz Krzysztof Kubicki - AA Driving School -Cardiff Would highly recommend Arkadiusz as a driving instructor- my son passed 1st time with only 2 minors after 6 lessons. Accommodating, calm and good knowledge of the system, highly recommended him.”

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Posted 8 months ago

“The login portal stopped working after my son had had 2 lessons; to set up an account we needed to put in an email to which a verification code would be sent....except the code never arrived. We tried a couple of email addresses time and time again with no luck. Our driving instructor (lovely) could not do anything about login issues and we were directed to the aa online chatbot. This just said repeatedly that it didn't understand, couldn't help etc but did not transfer us to an actual human. I tried phoning a helpline number I found online but all the telephone services have been withdrawn. It seems the aa is fine if the online stuff is working but if there's a problem you have no support whatsoever.”

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Posted 8 months ago

“A very big thank you to zahid from the AA driving school. I’d never had a lesson before so was naturally nervous and he understood. Over the course of around 40 lessons I passed with only 3 minors. A patient and knowledgeable instructor and would highly recommended. Cheers zahid 👍🏎️”

The AA Driving School 5 star review on 16th May 2025

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Posted 8 months ago

“Am very happy with my instructor Edwin,he has helped me to pass my test today. A great instructor he is, thanks Edwin”

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Posted 8 months ago

“If I could give zero stars, I would. AA Driving School is not fit for purpose—the quality of instructors is poor and unreliable. They pick and choose students and seem to misunderstand the very idea of teaching. I wouldn’t waste my time or money on them. Look elsewhere”

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Posted 8 months ago

“Very good instructions. Always helping and veri nice attitude. A very polite person.”

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Posted 8 months ago

“AA driving school one of the best brands in the UK and my instructor called Jesuthasan Rajkumar (Raj).I passed my test 1st attempt in modern. Truly an amazing guy”

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Posted 8 months ago

“AA driving school no 1 brand in uk.My driving instructor call JESUTHASAN RAJKUMAR ( RAJ ) then review thanks.You’ve been incredibly kind, calm, and encouraging every step of the way, and I truly couldn’t have done it without you. Passing my test today means a lot to me, and I’m so grateful to have had you as my instructor.”

The AA Driving School 5 star review on 11th May 2025

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Posted 8 months ago

“AA driving school is the best school to start with. my driving instructor called Jesuthasan Rajkumar (RAJ). i passed my test in mitcham. since i began driving with him, my confidence increased much much more and he has made me a better driver overall.”

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Posted 8 months ago

“Honestly, I can’t thank Sema Iscan enough—she’s helped me so much with my driving from day one. Her patience, clear instructions, and the way she builds your confidence behind the wheel is unreal. She’s not just teaching you to pass a test, she’s making sure you become a safe and proper driver. Genuinely one of the best instructors you could ever have.”

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Posted 8 months ago

“I always feel nerves when it came to driving, junaid has helped me so much in my ability as well as confidence. He is honest, friendly and an amazingly patient driving instructor. I've had a great time learning to drive and pass my Driving test .. thanks to the support and skills of junaid. I highly recommend him for everyone to learn driving in AA driving school. Thank you so much!”

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Posted 8 months ago

““I honestly couldn’t have asked for a better instructor than Junaid. He is extraordinarily supportive & a great motivator, he notice every minor mistake. He helped me to rectify my tiny tiny mistakes and Here I am today with a Full driving licence. I'm grateful to have him as my driving Instructor. Thank you Junaid!!!”

The AA Driving School 5 star review on 8th May 2025

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Posted 8 months ago

“As a driver with additional needs, it was really important to me to have an instructor who made me feel comfortable, calm and safe. Shelly Sokhal was perfect for this and I felt super comfortable from the very first lesson, and passed first time which I never thought was going to happen for me. I felt confident and calm because I knew I had a supportive instructor. I’m so glad to have had Shelly as my instructor and highly recommend ⭐️”

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Posted 8 months ago

“I had a brilliant experience with the AA Driving School thanks to my wonderful instructor Shelly Sokhal. Shelly is a patient, knowledgeable, warm and understanding instructor with a heart of gold. After a bad experience with a previous instructor I was incredibly nervous to learn, but with Shelly's help I passed my test first time, with no minors. I have laughed and learnt more than I thought I ever would be able to over the past few months, all thanks to Shelly. She truly cares about her students and wants the best for them. If you're looking for an instructor who feels more like a friend (and, as I often joked, even a therapist!) then book lessons with Shelly, you won't regret it.”

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Posted 8 months ago

“Shelly is an excellent driving instructor! Her clear guidance, patience, and support made all the difference-l passed my test thanks to her. I highly recommend her to anyone learning to drive.”

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Posted 9 months ago

“Thank you AA driving school for giving me Zahid, the best instructor you can find. He teaches well and explains in detail every situation you come across on the road. Thank you so much for your time and patience in helping me pass. I would not have passed without your help. I will recommend Zahid for anyone who wants to pass the driving test. Zahid, the best you can find.”

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Posted 9 months ago

“I had a fantastic experience with the AA Driving School. The lessons were really well structured, and I found myself learning so much, so quickly, even within the first few sessions. My instructor, Ben, was absolutely amazing. He was professional, kind, incredibly patient, and always flexible to suit my needs. I honestly couldn’t have asked for a better instructor. Thanks to his guidance, I passed my driving test first time! Definitely would recommend the AA Driving School to anyone looking to learn, especially with an instructor like Ben.”

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Posted 9 months ago

“AA driving school is the best driving school to start with. My driving instructor called Jesuthasan Rajkumar (Raj) was great and I passed my test in Morden. His teaching style was excellent and he’s really friendly. I would recommend him as a driving instructor!”

The AA Driving School 5 star review on 3rd May 2025

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Posted 9 months ago

“AA DRIVING SCHOOL MADE ME VERY HAPPY. I RECEIVED MY LESSONS AND TEST WITHIN 4 weeks. PROFESSIONAL SERVICE BY RAJ MANY THANKS TO RAJ WELL RECOMMENDED”

The AA Driving School 5 star review on 29th April 2025

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Posted 9 months ago

The AA Driving School is rated 4.0 based on 1,250 reviews