The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 4.03

4.0 Rating 1,250 Reviews

76 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.0

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 18th January 2026

Srivallikanthan Kajeevan

The AA Driving School 5 star review on 8th October 2025

Chin

The AA Driving School 5 star review on 18th September 2025

Allie Haughton

239

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with AA driving school number 1 brand in uk! My driving instructor called Jesuthsan Rajkumar (Raj) was so helpful and encouraging. I passed my test today thanks to him!”

The AA Driving School 5 star review on 12th July 2025

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Posted 6 months ago

“Thank you Keith. As some with a disability you have now enabled me to live independently. Unlike other driving instructors, he was incredible patient and was also able to articulate to a neurodivergent. I you have want to have no anxiety going to the shops, visiting friends or more. Then go to Keith, because that’s what he’s done for me. Thanks again, Andrew T-F”

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Posted 6 months ago

“AA driving school, my driving instructor called ‘Jesuthasan Rajkumar(Raj) was an amazing instructor and gave me motivation and the good skills/ practice to be prepared in my practical driving exam. I passed my test on the first try I would recommend him for sure”

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Posted 6 months ago

“Unreliable and unprofessional – do not recommend. Messaged Jordan Lillie two weeks before my test, and he confirmed booking and availability. As the test approached, he stopped replying to calls or texts, and then failed to show on test day, offering no reason or apology. I was left stranded, stressed, and with no support. If you want someone consistent and communicative, look elsewhere.”

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Posted 6 months ago

“Had a couple of lessons with Michael Slavtchev in Hendon. He is a fantastic instructor: calm, patient and exceptionally knowledgeable. His explanations are very clear. Would thoroughly recommend Michael”

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Posted 6 months ago

“AA driving school , top driving school in the Uk My driving instructor was Jesuthasan Rajkumar / Raj. Passed at first attend , very happy with the tailored lessons”

The AA Driving School 5 star review on 7th July 2025

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Posted 6 months ago

“I started learning to drive with the AA a few years ago and while I figured out how to control the car at a basic level, I struggled to drive independently due to my instructor lacking in sufficient support. He would often tell me what to do instead of letting me figure things out, and never even considered going through a mock test with me before my test date. I therefore had to change instructors and join a different driving school who could meet my needs. After contacting customer support to find another instructor within the AA to replace them, they didn’t come back to me at all. Unfortunately I haven’t had the best experience learning with the AA as my instructor wasn’t able to teach me the necessary information to drive like my new instructor did and they failed to find me someone who could within the organisation. Needless to say I’ve now thankfully passed my test with another driving school but not sure I’d be able to recommend the AA for learning to drive for me personally - they should probably stick with breakdown recovery service in my opinion.”

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Posted 6 months ago

“AA driving school made me happy and I pass my driving test today in Morden. My driving instructure called J. Raj Kumar (Raj). Excellent professor, very clear, good hacks and tips for improvement. I got my certificate in the same day of my test. Raj is the best, highly recommended.”

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Posted 7 months ago

“Passed first time with Blerim Trnava, after less than 20 hours! Great instructor - would recommend.”

The AA Driving School 5 star review on 2nd July 2025

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Posted 7 months ago

“AA Driving School made me happy! My instructor was Jesuthasan Rajkumar (Raj). Raj was absolutely fantastic, he gave me the confidence to pass my test. Before him, I had two instructors and they never made me feel at ease, thus I was not so confident. But doing lessons with Raj was a game-changer. He always has a smile on his face and I always enjoy doing the lessons with him. I passed West Wickham today and it was all because he believed and gave me that confidence to drive on the road. Thanks Raj! See you for the motorway lessons.”

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Posted 7 months ago

“Dilip Palmer is not going to sugarcoat things with you. He will give you the constructive feedback necessary to make you test ready ASAP. I was able to pass first time with just 2 minors. Would highly recommend going with AA, and specifically with Dilip at Mill Hill or Hendon.”

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Posted 7 months ago

“Learning with Junaid was really smooth and easy. He made sure I knew and understood everything I needed to pass my test. Junaid is very affirming and supportive which is really helpful as an anxious new driver! Junaid’s training made it possible for me to pass my test first time with only 3 faults! Thanks Junaid!”

The AA Driving School 4 star review on 30th June 2025

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Posted 7 months ago

“Ahmad was so flexible around my working/studying schedule and made sure he did everything he could to ensure I was ready for my test. He is very knowledgeable and an excellent teacher. I passed first time thanks to him! I would definitely recommend :)”

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Posted 7 months ago

“Kathryn was wonderful! I felt so comfortable and confident while driving with her. She was very calm and observant, making sure to point out where I could improve! I had a fantastic time doing my practice restricted test with her. :))”

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Posted 7 months ago

“I began my driving journey with Mark, n Ayr, starting with manual lessons. He provided excellent training, clearly explaining road rules, signs, and the mirror-signal-manoeuvre technique. His calm and professional approach built my confidence and gave me a strong foundation. Later, I switched to automatic lessons, and Mark recommended Jamie—his own instructor—who turned out to be just as fantastic. Jamie was supportive, encouraging, and flexible with scheduling around my work hours. His honest feedback, even when it meant raising his voice, was always with the intent to help me focus and improve—and it worked. He provided ample practice and guidance, preparing me thoroughly for the test. Both Mark and Jamie are experienced, patient, and dedicated instructors who genuinely care about their students’ success. Thanks to their support, I passed my driving test with confidence. I highly recommend them to anyone looking for skilled, reliable, and encouraging driving instructors.”

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Posted 7 months ago

“My instructor AA Driving Jesunathan Rajkumar was really clear with me and patient whilst I was learning. He also made me feel very comfortable around him and confident which made my experience more enjoyable. He teach me in and out. I really thank him, I passed first attempt because of his guidance. Regards Anand”

The AA Driving School 5 star review on 25th June 2025

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Posted 7 months ago

“Was able to transfer instructors from my home to uni town, where I passed 2nd time. Big thanks to Matt and Ricco for all their guidance.”

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Posted 7 months ago

“I spoke to a lady from AA DRIVING SCHOOL who was putting my 17 year old child down for lessons.. she asked if my daughter has any thing she requires.. my daughter said just for her mum or uncle to sit in the back so she felt safe with a stranger.. the AA worker stated this could only happen on a couple of occasions but driving instructors don’t feel comfortable doing this so maybe no one will offer her any driving lessons. So we asked for a female instructor instead, we were told this wasn’t possible as it’s only 20% driving instructors. The lady spoke to me and my daughter in an aggravated manner because we were adamant for the safety of my child, there will always be a family member in the car. The woman made clear we most likely won’t get any driving instructors offering there service to my child. This will be taken further as that was an appalling service from someone who has to only answer a phone.”

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Posted 7 months ago

“⭐️⭐️⭐️⭐️⭐️ Highly Recommend – Passed First Time! I can’t thank Imran Siddique enough for helping me pass my driving test first time! He is incredibly knowledgeable, patient, and calm — exactly the kind of instructor you want when you're feeling nervous or unsure. What stood out to me most was his teaching style: he’s firm when needed (which I really appreciated), but always supportive and encouraging. His high standards pushed me to improve with every lesson, and I always felt I was in safe hands. He was also super flexible with scheduling lessons around my availability, which made a huge difference with my busy diary. If you're looking for someone who’s genuinely invested in your success, I couldn’t recommend Imran more. Thank you again for everything!”

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Posted 7 months ago

“AA driving school number 1 driving school in the UK. My instructor Raj was amazing, he was always so patient with me and never lost belief in me. I passed West Wickham test centre today”

The AA Driving School 5 star review on 21st June 2025

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Posted 7 months ago

The AA Driving School is rated 4.0 based on 1,250 reviews