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The AA Driving School Reviews

4.1 Rating 1,341 Reviews
77 %
of reviewers recommend The AA Driving School
4.1
Based on 1,341 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read The AA Driving School Reviews
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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 14th March 2026
Arnold
The AA Driving School 5 star review on 7th March 2026
Anonymous
The AA Driving School 5 star review on 6th March 2026
Carmen
The AA Driving School 5 star review on 21st February 2026
Anonymous
The AA Driving School 5 star review on 20th February 2026
Anonymous
The AA Driving School 5 star review on 20th February 2026
Anita Vekaria
The AA Driving School 5 star review on 19th February 2026
Gezo Issi Bozkurt
248
Anonymous
Anonymous  // 01/01/2019
I am absolutely loving my driving lessons with cristian. He’s fantastic, easy going and knows exactly how to make me relaxed when driving. He’s very encouraging and gives me confidence to take the next steps. 100% would recommend him!!
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Posted 3 years ago
I am having my lessons with cristian. He is very patient and he always encourages me even when I feel like I’m making faults. I am really enjoying my lessons and I am always looking forward to the next one.
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Posted 3 years ago
Another amazing lesson and I feel my confidence getting better and better each lesson. So much reassurance and encouragement throughout the whole lesson. I look forward to my next lesson before I have even gotten an out the car of my lesson I’m doing. I would not be were I am without Christian. Thank you so much. Faith
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Posted 3 years ago
Booked my sons first driving lesson with The AA driving school with an instructor called Matthew Myers. My son is autistic and I’ve waited 2 years to get his driving licence due to DVLA process and delays so yesterday (Sat 4th March) was a big day for him which we had worked hard to prepare him for. He was excited and nervous about his first lesson. Matthew was due at 5pm so we were all ready and waiting for him at 16:50, shoes on, licence ready. By 5:10 he hadn’t arrived. I wasn’t worried as with traffic, roadworks etc in my experience instructors can be late but I telephoned him just to check he was on his way. No answer. I tried again, no answer. Maybe he can’t pick up I thought so I waited 5 more minutes and then text him. I got a response saying he had left as we had not arrived for the lesson. We had not arrived, we were there, at our house, ready and waiting. He said he gave people 5 minutes and then left. I tried to call him again, still no answer so I text asking him to come back as we had paid and booked him from 5pm till 7pm. He refused because he had decided after 5 minutes of waiting in the wrong place for my sons lesson to bring his other lesson forward. We asked him to come back after the lesson he had decided to bring forward, ie swap the lesson around. He refused and gave us a barrage of ressons including stating we weren’t a priority, he had other pupils with tests next week and he was driving all over Solihull, Bromsgrove, Alcester so he wouldn’t be back. Appalling first experience with the AA and appalling way to treat a new student with learning disabilities. Going to wrong place, leaving without making contact to check he was in the right place, trying to blame us for not being there. Failing to pick up calls when telephoned four times but able to respond to texts!!!!! And worst of all no apology or awareness of customer service. Cleatly this instructor had no respect for his customers or the AA brand. I would avoid at all costs
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Posted 3 years ago
AA driving school is super professional and transparent. Their instructor(Mine was Jahir) is awesome and super supportive. He helped me pass the test in one go with just 5 sessions. He put his 100% to make my realised my mistakes and corrected it on the spot. He is super patient and always push you to go extra mile. Highly recommend instructor. The AA is all online and super easy to coordinate.
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Posted 3 years ago
This man ( Shana Gladmore)doesn’t deserve to be a driving instructor. Very rude and disrespectful. He was shouting at me like a kid. Telling me you will be pass you test but I passed with only 4 minors without any instructor’s help. He really dumped my spirit on that day. He took my money and didn’t refund the full amount. Shana is very unprofessional and everyone should avoid him.
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Posted 3 years ago
I had my first lesson with Christian yesterday and I was really nervous - after a ban, I've lost confidence/clarity in driving. Christian explained things really well and helped to keep my focus.
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Posted 3 years ago
Not all instructor good some of ask u to pay cash or in bank a/c in advance when u paid they don’t care cancel lessons even before one 1hr not coming on time and not refund your money good luck guys
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Posted 3 years ago
Very professional and patient with me which was a key motivator for success. Value for money is definitely worth it and thanks again for all your great support throughout! Much appreciated 🙏
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Posted 3 years ago
I pass my driving exam with the help of my instructor Jose Caires! Jose must have been a great teacher, providing clear instruction and building a comfortable learning environment. Anyone looking for a driving instructor would be lucky to work with him.
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Posted 3 years ago
I have got 10 hours lessons from the Vincent and got passed my practical straight. Vincent is a very good instructor and He is very patient and also strait on the point while driving. He is a 5 star instructor.
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Posted 3 years ago
I recently did a pass plus driver's refresher course. I am happy with my driving instructor Rajkumar. He is outstanding in boosting the psychological aspect of driving. He works effectively in getting my confidence on the roadway off driving in a much an effective way. I am ready to get back on the road. I recommend him and AA driving school highly.
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Posted 3 years ago
Instructor Winston made me feel confident as I’m always nervous. He is very professional and made you feel at ease. Very motivated and gave me the confidence I needed to pass my driving practical. Thank you very much. Keep it up.
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Posted 3 years ago
My instructor was Winston Russell. He is very patient and goes above to get me ready for my test. He knows the areas very well. His teachings are incredible , He adapted to my learning style and it boosted my confidence a lot I felt very comfortable. He gives me all the tips and tools I needed to help me, giving 100% on every lesson. I Passed First time today. I highly recommend Winston. Thank you very much. Cheryl
The AA Driving School 5 star review on 20th February 2023
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Posted 3 years ago
My 3rd lesson with Christian and another amazing lesson and gives me all the confidence I need to be able to drive he gives lots of positive feedback and takes the time to explain everything to me before we set off and during the lesson. I was so nervous about driving but I look forward to my lessons every week.
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Posted 3 years ago
had refresher courses with Jesuthasan. very helpful and calm. boosted my confidence. now i am fine driving on the roads. would recommend
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Posted 3 years ago
Jesuthasan Rajkumar is very friendly, patient and nice instructor. Always finds a space for driving lessons and really cares about his pupils. I've passed my exam, because of him. Thank you for your patience with me Raj. :) I would highly recommend him!
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Posted 3 years ago
I passed my test on first attempt and all credits goes to my instructor Tehmina. She is the Great. Thank you so much for your help and endless support in getting my licence. With your guidance and patience you taught me the skills to become a safe driver. Thank you for giving me the confidence to drive and for helping me to overcome my nervousness. Everything with AA is great!!
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Posted 3 years ago
My experience was great. I passed 5 years ago. My instructor was brilliant. However now my partner is learning and booking is ridiculous. The price is mental these days but having to put down the money before you can see any avalible slots and instructors being given so many students that the next slot you find when you can afford it is a month or more ahead. The lesson practically becomes revision especially when we don't have a car for her to practice in. This kind of makes the booking fees seem higher. Give priority. Help people pass don't just take their money.
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Posted 3 years ago
My instructor was Jesuthasan Rajkumar (Raj) and he was a very good instructor. In the limited time we had together he taught me a lot which resulted in my pass, first time round.
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Posted 3 years ago
The AA Driving School is rated 4.1 based on 1,341 reviews