The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 4.11

4.1 Rating 1,468 Reviews

78 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

4.1

Based on 1,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 28th September 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Passed with Blerim. Amazing instructor that is very good at teaching.”

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Posted 2 years ago

“I was told I was gonna fail 2 days before the test but Zahid made me pass in 2 days big thank you to him as helped a lot in short amount of time and made me pass in my first try.”

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Posted 2 years ago

“Suman Bhowmik is an excellent driving instructor! With a calm and easy to understand approach, He will help you with your weaknesses in driving and make sure you learn and understand each skill/maneuver. He will develop the skills for you to be a safe driver. Thank you Suman for all your help and guidance.”

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Posted 2 years ago

“I have passed my driving today. My instructor was Suman Bhowmik. He helped me a lot to improve my driving skill. If you want to pass just listen to the instructor and be smart and ask questions.”

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Posted 2 years ago

“Booked lessons for teen 2 months ago. On the day of her lesson, it was cancelled due a problem with a tyre? This is the AA. Paid upfront for 10 lessons Instructor couldn't offer another lesson then for a month. Real shame. Lesson subsequently cancelled.”

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Posted 2 years ago

“Discriminated against because I was disabled and made a comments on my appearance.”

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Posted 2 years ago

“Kajanraj Thavayogan with aa Was amazing instructor best I’ve used and made me feel so comfortable and not nervous driving helped me pass in no time highly recommend and have recommended to everyone I know ! Thankyou so much”

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Posted 2 years ago

“Very bad experience with instructor Ryan Vickery. Taken money and not performing any adjustment for lessons. Taking long gaps for holidays. Unprofessional Instructor. Dishonest and Untrustworthy person. Learn Nothing at all from him.”

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Posted 2 years ago

“I had a great experience with AA but this was mainly due to my instructor Jesuthasan Rajkumar. He was incredible, he made driving a fun experience for me when it was something I used dread. I got great practical tips and now that I have passed I feel like I am a confident and safe driver. I would def recommend”

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Posted 2 years ago

“Learning with Freddie Asare via AA in South London, was a really pleasant and good learning experience, and got taught good driving principles that I continue to use today. Thanks to Freddie's patience, encouragement and teaching style, I passed first time! As opposed to other driving schools I had tried like RED, which based on my experience I got an unprofessional sub-par instructor in comparison.”

The AA Driving School 5 star review on 16th July 2024

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Posted 2 years ago

“They only care about the money not the safety of the vehicle the learners are in”

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Posted 2 years ago

“I passed on the first attempt thanks to Darren Pearce, AA Pinner instructor! Darren was very supportive throughout the journey, he was always patient and helpful. He always gave me confidence and useful feedback! He helped me with every bit of the driving and gave me instructions and tips to be calm, which made me easily pass! One of the best things I learnt from him was to be very vigilant and careful when driving and assess risk situations before they arise.”

The AA Driving School 5 star review on 12th July 2024

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Posted 2 years ago

“I passed from the first attempt thanks to Hade Hosseini, AA Nottingham instructor! Hade was very supportive throughout the journey, was always patient and helpful. He always gave me confidence and useful feedback! He helped me with every bit of the test and gave me instructions and tips to be calm while driving which made me easily pass!”

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Posted 2 years ago

“Being a very nervous and anxious learner my instructor was incredible in putting me at ease talked me through everything and encouraged me when needed”

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Posted 2 years ago

“Mainly talking instead of driving. Was told by the instructor that if I would practice in my own car, he probably wouldn't want to teach me anymore. Driving instructor asked (with less than 48 hours notice!!!) if he could reschedule our appointment as he had a holiday, to which I agreed. Then when I informed this person that I had tested positive for Covid, straight after.. HE cancelled my lesson for that day and took my 2 hour lesson pay! I complained by the AA who said that they could not waiver due to their 48 hour cancellation policy. Heads up: the AA basically wants you to infect their instructor with covid and therefore their other pupils. I would not recommend them at all. I am absolutely disgusted by this practice!”

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Posted 2 years ago

“I booked lessons through the aa the instructor booked more lessons and then kept my £1050 just a warning to anyone booking through the aa! I contacted the aa and they weren’t very helpful. Really disappointed with the company ! I only chose the aa as I thought they were a household name I could trust”

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Posted 2 years ago

“There are two driving instructors with whom my girlfriend booked sessions, and both are perverts. One tried to touch her inappropriately. We raised a complaint, but no action was taken. Trusting the company, we booked another instructor, but he started texting inappropriate messages. Now, my girlfriend is going through mental trauma and has lost the confidence to continue driving training. The name of the first instructor is Bilal Pezhman, and the second is Hade Hosseini.”

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Posted 2 years ago

“I passed first time with 1 minor”

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Posted 2 years ago

“The instructor informed me he is unable to do the test appointment that bad been scheduled for months 3 weeks before die to a hospital appointment. AA did absolutely nothing to help and we are still trying to get compensation. the driving instructor is called Richard and based on London, be weary of using this company. The new test is in December and AA have failed to help with setting this up or any other lessons. This is so disappointing and has caused severe stress.”

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Posted 2 years ago

“Passed first time thanks to Ceri Anne Delfino! She was an absolutely amazing instructor who really helped to put my mind at ease while driving and gave me the confidence I needed to pass. Really can't recommend her enough!!”

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Posted 2 years ago

The AA Driving School is rated 4.1 based on 1,468 reviews