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The AA Reviews

2.8 Rating 2,028 Reviews
44 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 2,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 22%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Cancellations & Refunds
Cancellation Process
Difficult

Popular Questions:

Delivery

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Returns

Customer Service

How can I contact The AA? How quickly does The AA resolve customer queries?
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Read The AA Reviews

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

How quickly does The AA resolve customer queries?
Helpful Report
(1 week ago)
Greater than 41% of reviewers feedback is The AA resolves customer queries within an hour.
Helpful Report
(1 week ago)
B

Customer Service - Good

79.69%
Industry Average
“ Broke down yesterday on A47 near kingslyn at 5.15 pm and AA was with us in about 20 minutes though told a hour ,was well pleased friendly guy fixed in about twenty minutes well done Patrick great guy 10 / 10 for service ”
- Anonymous
“ Only one person made me happy today and that was JOHN. Brilliant customer service AA operator. Good at his job. Kept me calm through my stressful experience of trying an attempt at changing my address on-line. Sorted everything out for me. Thank you John ”
- Linda Gibson
“ Great service after my collision and car repaired quickly ”
- melvin buckley
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