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The Audiobarn Reviews

5.0 Rating 733 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 733 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 26th October 2025
Ian H
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
32
Anonymous
Anonymous  // 01/01/2019
Jack was so helpful when I decided to buy my first turntable in 35 years. It's great when someone goes above and beyond to make sure the equipment is at it's best and makes sure that the customer receives excellent service. Thoroughly recommended.
Helpful Report
Posted 5 years ago
My judge of a good company is when things go wrong how they deal with it. I placed an order for some Shunyata Alpha EF power cables being an existing Denali user and was informed that Shunyata had a delay in shipping. The communication with Jask at the Audiobarn was very prompt, informative and repsonsive, even responding at the weekend and after hours. At no time did I feel pressure sold and Jack gave me a range of options to suit my requirements. Whilst I have not had the opportunity to visit the showroom I already feel like I have a relationship with Jack as I want a quality service with after sales care rather than the cheapest price. Buy with confidence
Helpful Report
Posted 5 years ago
I have had expert, considered and most enjoyable guidance from Jack at The Audiobarn. Not sure I could have got that combination anywhere else. I have ended up with the perfect system for me.
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Posted 5 years ago
Fantastic service from Jack at The Audiobarn, an absolute pleasure to deal with.
Helpful Report
Posted 5 years ago
Fantastic service all round. Jack was informative, patient and supportive from the word go. I would highly recommend AB for all your audio needs.
Helpful Report
Posted 5 years ago
I have used Jack and his team twice now and both times they have been excellent. This was a smaller purchase but the professional support was the same. I'm sure I'll be back for my 3rd buying spree sometime
Helpful Report
Posted 5 years ago
First time using audiobarn I found jack to be very helpful. quick and efficient service also As for the rega amp After some time running it in it is sounding nicer by the day I highly recommend audiobarn to all my friends and will be using again in the near future
Helpful Report
Posted 5 years ago
Great company, they will really give the customer every opportunity to make a truly informed purchase. I had a great home demmo ! This was essential when buying an ATC P2 amplifier. Top marks and no sales pressure!!
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Posted 5 years ago
I honestly can't praise Jack and everyone at The Audiobarn high enough. They went out of their way to answer all my questions and gave me much needed and appreciated advice and suggestions. The best customer service and after care I've ever received. I'm an extremely happy customer! A big thank you to all at The Audiobarn. 🤗
Helpful Report
Posted 5 years ago
Went for the ex demo. DCS Network Bridge, got some solid advice on the product and it arrived on time and perfect condition. Many thanks Jack.
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Posted 5 years ago
As usual, the best service!!!!
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Posted 5 years ago
Jack is a gentleman to deal with, questions are answered promptly, the service is second to none (exchange deals included) and the shiny new toys to die for. Highly recommended!
Helpful Report
Posted 5 years ago
I first went to see Jack at the Audiobarn after discussing a trade in deal over the phone, this was in April 2019, since that phone call I've completely overhauled my system and wouldn't consider getting my hifi equipment or advice anywhere else. The service is always first class and it's always a great pleasure to meet up with jack and spend some time listing to new gear at the Audiobarn. Nothing is to much trouble for jack, and in fact made a 4 hour round trip to come and install my new speakers a couple of months ago, great service indeed! Highly recommend.
Helpful Report
Posted 5 years ago
The guys were very helpful with going through the options/ benefits and there was no pressure to spend more than than the budget I had set.
Helpful Report
Posted 5 years ago
It was a pleasure buying from a Jack at The Audiobarn. I feel like a valued customer, which is pretty rare these days.
Helpful Report
Posted 5 years ago
Jack and Audiobarn offer everything a high end Audio specialist should. Jack will set any of their products up for in-house critical listening. Or you can take your hi-fi equipment to the AudioBarn for comparison, you can also take equipment home to listen in your own hi-fi environment , or products home for A,B comparison. Topped off with honest interesting advice and support, So no matter what your hi-fi level is ring Audiobarn for any help advice or support. So I have bought DAC, Headphones , Streamers, From the Audiobarn which has bought me immense entertainment thanks Jack.
Helpful Report
Posted 5 years ago
Just recently bought a devilate 220 and ATC speakers With chord speaker wires from Jack . 1 st class service and A1 advice the system is absolutely fantastic I will definitely be back to upgrade 👍 terry edney
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Posted 5 years ago
I have used other Audio retailers in the past but when I discovered the Audiobarn and went to see them I stopped visiting other retailers. Jack was and is as passionate and knowledgeable about the equipment he has as anyone I have met, you have time to sit and listen, discuss your options and make a fully researched purchase. Their communication via email and or phone is excellent and the guys are very easy to talk to about your expectations and the direction you are taking. I have re-built my system with the Audiobarn and it sounds superb and I will happily go back there when the need arises..
Helpful Report
Posted 5 years ago
Firmly recommend the Audiobarn, not least as I'm a returning customer and I'm not local to their shop. It's unusual to find such good customer care these days. Communication is excellent and prompt and they keep you updated re new products and when they are likely to be in stock. As I said. Firmly recommended.
Helpful Report
Posted 5 years ago
Great advice, practical assistance and efficiency from Jack during the purchase of this item, all of which were greatly appreciated. I would unhesitatingly recommend The Audiobarn on the basis of my experience.
Helpful Report
Posted 5 years ago
The Audiobarn is rated 5.0 based on 733 reviews