The Calais Wine Superstore Reviews

Name: The Calais Wine Superstore
Address: 249, Rue Marcel Doret,, Calais
Rating: 4.90

4.9 Rating 3,096 Reviews

99 %

of reviewers recommend The Calais Wine Superstore

4.9

Based on 3,096 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0033 321 19 00 19

Email:

shop@calaiswine.co.uk

Location:

249, Rue Marcel Doret,
Calais
62100

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The Calais Wine Superstore 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've tried many other places on my regular run across the water and I have yet to find a better selection of good wines with a superb tasting area selection. The staff are always helpful and the pre order facility is great too. The free travel on Eurostar is always appreciated and I can honestly say that you will not need to go anywhere else if you want to stock up on wine, fizz and beer!”

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Posted 10 years ago

“Great selection, good tasting selection too. Always some exciting offers, kind staff.”

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Posted 10 years ago

“Have been using Calais Wines for years and years. Everything is excellent, ordering, selection, service and price. Highly recommended”

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Posted 10 years ago

“Excellent value, good choice and friendly staff. All of that would be sufficient, but then throw in the travel offers as well ............”

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Posted 10 years ago

“As we live in the North of England we have only , so far, made one trip to the Calais store. We do plan to return in December though for a Christmas wine shop. We were well impressed.”

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Posted 10 years ago

“Easy to order on line, all ready when you arrive, tasting available on most items, easy parking , friendly staff and boat or tunnel bookings easy to arrange. Almost too good to be true, but it is!”

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Posted 10 years ago

“I have always been very pleased with the service that I have received. The staff have always been very helpful and will go out of their way to help, assist and advise. I wish them further success and hope to be visiting them very soon once the problems have lightened in Dover area.”

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Posted 10 years ago

“Excellent wines at unbeatable prices”

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Posted 10 years ago

“I would like to see a wider range of 3 litre boxed wines the range is restricted plus a better selection of sparkling wines. I hope this helps.”

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Posted 10 years ago

“A great wine choice,great worldwide selection and regularly featured new discoveries. They have wonderful pricing, great bargain offer.sand extremely helpful staff. the location is convenient, close to port and near a motorway junction.”

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Posted 10 years ago

“Very efficient and excellent value for money. We have visited on numerous occasions over the last few years and normally ordered in advance, allowing for a speedy collection with the help from your very friendly and helpful staff. On my last visit earlier this year I noticed a large increase in the number of migrants in the immediate area which tends to speed up time spent on your premises. Increased security in your car park may encourage customers to stay longer and consequently spend more money. I will be visiting again in November for my Christmas consignment”

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Posted 10 years ago

Hi Michael Thank you for your comments. Luckily we get very few migrants in the area around the store, however we take your point seriously and appreciate their presence can be intimidating. I have spoken to the directors who are looking to improve security. We have 24 hour cameras in the car park already and have stepped up monitoring. Hopefully the situation will improve soon, we look forward to seeing you in the Autumn. Thank you The Calais Wine Superstore

Posted 10 years ago

“Easy to find, helpful operatives, good range of non-French wines, very good value. Would an espresso m/c be an idea for those of us travelling on to Zeebrugge ?”

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Posted 10 years ago

Hi Geoffrey You're in luck - we have new coffee machine next to the tasting room. I hope you enjoy it on your next trip. Thanks The Calais Wine Superstore

Posted 10 years ago

“Friendly and knowledgeable staff who have helped greatly each time we call in.”

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Posted 10 years ago

“Very good service all the staff are very good and would give very high praise to the whole set up”

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Posted 10 years ago

“Excellent service, choice & price. If the trouble on the ferries and tunnel ever goes away then we'll be back!”

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Posted 10 years ago

“We have been going to Calais Wine Superstore now for over 8 years. Always a great selection of wines to suit all pockets. The free travel offer is great, no need to wait around. Call or email them and they will reserve a ticket for you. I have used both the ferry service and Euro-tunnel. The Euro-tunnel is the way to go. They always have a great selection of tasters, in fact all the wines you want to buy, you can sample. On our last visit they were just completing a new sample room. Can't wait to see what its like. Will be visiting again in a couple of weeks.The staff are very knowledgeable and extremely helpful. No pressure at all from any one trying to sell you something you don't want. Completely relaxed atmosphere. Pay in Stirling or Euros. Why would you want to go any where else? Great place to shop.”

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Posted 10 years ago

Thank you John, we hope you enjoy the new tasting room on your next visit, we're really proud of it. See you soon The Calais Wine Supertore

Posted 10 years ago

“Excellent products, excellent staff, excellent service and to cap it all a wonderful new tasting room.”

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Posted 10 years ago

“Excellent as usual and a pleasure. Unfortunately you did not register my purchase to pay for tunnel but was resolved the next day. This is the first time you have got something wrong after numerous visits. Highly recommend and look forward to seeing you soon.”

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Posted 10 years ago

“If I tell you that they give information quickly , thoroughly and in a friendly way , that should ensure me getting a free bottle of something nice . But the fact is that I have been a customer since they opened and never had cause for issue . To the contrary , I continue to enjoy shopping here , have learned a great deal and bought some remarkable bargains . Most of my purchases are in the middle and middle-upper price ranges for still wines and the various "Bubbles " items -- great selections available . But where I have been surprised is with the tip top quality that is available from budget price still wines . Some of those 6 for £12.00 offers are tremendous .”

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Posted 10 years ago

“Great service and selection of wines at great prices and having the travel paid for is FAB. Tasting room in December was a disappointment - very few wines to taste , untidy , just not good. Beer selection ....well there is no selection , very poor so I go here - this is what I call a beer selection. Thanks . Marek”

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Posted 10 years ago

Hi Marek Thank you for your comments. We are sorry about the tasting area in Decmber - we have just opened a brand new Tasting Room with 150+ wines open to taste all day everyday, so you should never get a repeat of your experience in December. We appreciate your comments on the beer selection, it is an area we know is a weakness and have been working hard over the last few months to address it. All I can say is watch this space over the next few months, we hope to have much more impressive beer selection in the run up to this Christmas. Hopefully see you soon Many Thanks The Calais Wine Superstore

Posted 10 years ago

The Calais Wine Superstore is rated 4.9 based on 3,096 reviews