The Dog Line Reviews

4.9 Rating 1,249 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
5
Natarsha T
Watching the dogs tear at them this morning was amazing!
The Dog Line 5 star review on 24th December 2017
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They are all gorgeous dogs.. so lovely. Thanks for the awesome photo you shared, Natasha! Happy holidays!
5
Kevin M
Professional, helpful staff who really know their products. Purchased the 'Hidden Fence' for our Kelpie and have installed 300m of wire as we have a small farm. He has the run of the property but never goes within 2m of the wire. Took only two training sessions and can now take off the collar as he knows the drill. Highly recommend following the easy to follow training guide. Cheers, Kevin and "Red"
The Dog Line 5 star review on 20th December 2017 The Dog Line 5 star review on 20th December 2017 The Dog Line 5 star review on 20th December 2017 The Dog Line 5 star review on 20th December 2017
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Wow. Thanks for sharing that great result of the Hidden Fence system on RED, Kevin. We greatly appreciate it. And with those awesome pictures of him. Its perfect! Keep in touch!
5
Alisha &
My two dogs are the total opposite, Zuki is a Chihuahua x and Ralph Is an English Staffy. They where running off all the time and my neighbors where starting to complain. We live on 2.5 acres and the dog line has gone the whole way round our property easily. From the moment I put on there collars and gave them both a quick run down on how crossing the line gives them a shock they haven’t run away since. I honestly thought it would take ages to train them to understand there new boundary but they learnt in one afternoon. I’m really happy with the service I was provided by Dog line, I’m so happy I went ahead and did this.
The Dog Line 5 star review on 7th December 2017
Helpful Report
Ralph looks dashing, Alisha! Thanks for sharing the success you had with the dog line fence system. And glad that both Zuki and Ralph are secured within your property. Keep in touch! Cheers!
5
Verified Buyer
My Border Collie girl has the highest pitch yap I've ever heard and it makes my ears bleed. That along with complaints from neighbours, I had no choice but to look for solutions. I purchased one of the bark collars from Dog Line due to all the great reviews from other customers and haven't looked back. I now actually enjoy my dog rather than spend my days telling her to be quiet and consuming bulk amounts of Panadol. She's a smart dog and has learnt not to bark while the collar is on. Neighbours come and go and she's perfectly quiet. The after sales help and info was quite obvious that is was coming from people who have plenty of experience with dogs themselves as well as with products to make life easier to co-exist with our cheeky fury friends.
The Dog Line 5 star review on 28th November 2017
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5
Lisa W
We live on a farm and constantly have foxes and stray cats visit. Our dog Jess would continuously bark at any sound during the night. We hired the barking collar and it worked from the first night. Jess now just barks a few times to let us know and then she settles. We found ordering online so simple, postage was super quick and have had regular emails to find out how we are going. Top job guys! We'll be purchasing the collar for sure :)
The Dog Line 5 star review on 24th November 2017
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Wow. Thanks Lisa for sharing that lovely photo and sharing the good results of the bark collar on Jess. It made us smile looking at your smiling faces!! Keep in touch!
5
Michelle C
After a costly exercise with my dog getting out, since having the Dog Line set up ive had no escapes and any issues I have had immediate responses and help to rectify my issues, I also added a new collar a few weeks ago and all my questions were yet again answered straight away. Highly recommend the Dog Line to everyone
The Dog Line 5 star review on 13th November 2017
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5
Kelly A
After trying a citronella collar from another service and still having issues with nuisance barking, I found a brilliant video that described treatment with the electronic collar. I immediately headed over to the Dog Line and was extremely impressed by the collar being offered for rental. The collar has been working so well that we decided to purchase it at the end of the trial. The service from the Dog Line was surprising... many follow ups during the trial and more than happy to help out. Highly recommend their service, don't buy elsewhere... these guys offer a affordable and dependable service.
The Dog Line 5 star review on 5th November 2017
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Gosh, that made us feel really accomplished about our service and products we offered to clients because of your great review Kelly! We aim for the best for you and for your dog. Keep in touch! Cheers!
5
Raylee C
I've never liked the idea of these type of collars but now I've been won over. I own a stubborn Pitbull who just did not understand I didn't want her barking every time she got excited (which is often), or barking every time there was a noise out in the street (all the time). I phoned and spoke to one of the wonderful sales staff, who recommended one of their collars, which I purchased. When I received it I set it on automatic, for when you want them to still bark at danger but not nuisance type barking. It has a Pavlov beep which warns them an unpleasant zap is coming if they continue, and literally within hours she had calmed down significantly. Funny thing is, it doesn't seem to be the zap that stops her. She only has to hear the Pavlov beep and she is so distracted looking for where it has come from, that she stops barking. Only a week later and she still isn't nuisance barking even when the collar is off her. I am much less stressed about it and I'm sure my neighbours are too! Thank you Dog Line!!
The Dog Line 5 star review on 4th November 2017
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5
Verified Buyer
Great selection of products,it was so easy to order ,we live on a remote cattle station in the middle of Western Australia,and our order from the dog line was so quick I was amazed. I will definitely be ordering from them in the future.
The Dog Line 5 star review on 1st November 2017
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5
Kerry B
I watched some of their videos on anti bark training and found it very helpful. They helped me to find anti barking products that actually do work. We've had a citronella spray collar for a while, but eventually our Koko being an Aussie Kelpie she soon began to bark through it. Then I discovered The Dog Line had some great products as well as advice. I then purchased the Petsafe Outdoor device for around the house and a Canicalm Sonic Collar. The Collar is fantastic. It works around 98% of the time which is a relief when we are out walking and especially when I walk my son to his bus stop on school days.
The Dog Line 5 star review on 23rd October 2017
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Wow. Love to hear that great results Kerry. And Koko looks healthy and active dog. Thanks for sharing his photo. Keep in touch!
5
Ryan T
Meet Maggie and little Ned. Two weeks ago our home was filled with constant nuisance barking from two over excited puppies who got great joy from running up and down the fence line barking at the neighbours! After purchasing an ark collar and only two days of training and guidance from The Dog line...peace and quiet is now restored! One very happy fur Mumma !
The Dog Line 5 star review on 22nd September 2017
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They are both lovely, Ryan. Thanks for sharing their photo, Glad to hear that you now have peace at your home. Keep in touch. Cheers!
5
Megan W
The order was processed quickly and arrived when I expected. The product was easy to use and has helped reduce barking.
The Dog Line 5 star review on 17th September 2017
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Thanks for the feedback and for the great photo< Megan. We love it. Keep in touch!
5
Ken W
Good product and great service
The Dog Line 5 star review on 18th August 2017
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thanks for the review and sharing the photo of your lovely dog! Keep in touch!
5
Kirsten M
Thanks to the barking collar purchased we can now cancel the real estate appraisal. (just joking) Happy neighbours, happy us and a happy well behaved dog.
The Dog Line 5 star review on 17th August 2017
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lovely dog you have Kirsten! thanks for the great review. love to see it! cheers!
5
Chris B
The sportdog shock collar was just what we needed. noisy dog is quiet now
The Dog Line 5 star review on 10th July 2017
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5
Kerry W
Our dog would bark and howl the whole time we were gone and now it's just down to a whimper with the bark collar but even that seems to be subsiding. He seems to be becoming more relaxed. Also we bought the Foobler toy and even though he doesn't like being on his own we know he is spending a lot of his time playing with that which is taking his mind off us not being there and also wearing him out so he'll go and have a rest. We are really pleased and so are our neighbours!
The Dog Line 5 star review on 30th June 2017
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Wow. Glad to hear those good words from you, Kerry! Good to know that your dog is doing better now and no more complaints from the neighbours. And thank you for the beautiful picture you included. Keep in touch! Cheers!
5
Cathy D
Being able to talk to someone about the product who actually spoke clear English! We believe the Bark Collar is working and intend to purchase it after our rental period.
The Dog Line 5 star review on 14th June 2017
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Thanks for the review, Cathy! Keep in touch! Cheers!
5
Rhiannon B
Very satisfied with the service and speed of receiving my items. The website is very user friendly and I got an email back quite quickly when I had questions about my product.
The Dog Line 5 star review on 9th June 2017
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Wow. Love that photo and love your reviews, Rhiannon. Thanks for that! Cheers!
5
Linda R
Hi Colin, this worked like magic. First time we used it (to keep our dog from barking at our baby grandson), the dog quickly worked it out (thank goodness). We still put it on occasionally, but normally we only have to get it out of the box and show it to him. Very first day we used it, within a short time, he was sitting on the couch quietly next to the baby and his Mum. Before this, trying to have the baby and the dog in the same room was impossible and very nerve wracking. Thank you!
The Dog Line 5 star review on 28th March 2017
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Hi Linda, Your family is adorable. We are pleased to hear that your dog is behaving well now especially with your grandson in your home. Thank you for sharing the photo as well as the great review on our product. Cheers! Colin, The Dog Line
5
Verified Reviewer
The Dog Line website has detailed descriptions of Petsafe products which helped me purchase the correct training collar for my dog. The Dog Line also attend Field Days with equipment including our local Balingup Small Farm Field Day.
The Dog Line 5 star review on 22nd December 2016
Helpful Report
Hi Sue, Glad to hear that the product works well for your dog. Thank you for the picture of your beautiful dog. Keep in touch. Colin - The Dog Line
5
Steve S
We have an Australian blue cattle dog 6 months old,she had been barking when we went out during the day or night. "as they do", However we needed to keep control of our dog and purchased a collar that gives a light shock to the dog for barking. It works well and has been a useful tool to keep our blue from barking when we are out, as we only need to use it then. as its kept off when we are home as she has learnt not to be naughty. "Thanks" good advice given to us about the working and benefits of the collar. worked for us Cheers Steve
The Dog Line 5 star review on 23rd November 2016
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Hi Steve, Thank you for the feedback and for the picture of your Blue. We are also glad that everything works well and that the bark collar is useful to control your dog. Cheers, The Dog Line
5
Jenny S
After adopting my staffie cross boxer from the RSPCA in August I found the only fault she had was aggressive barking. She is 2 years of age so not too old to retrain. Whilst I was at work she would bark at anyone going past the house even on the other side of the road, and try to attach the dogs on either side of my fence. So to keep me and the neighbours happy I contacted the dog line. They were exceptional with their service also sending out the collar promptly and the follow up phone calls to see how I was going with the use of the collar. I would recommend anyone with a problem barking dog to use The Dog Line. Also they are not expensive, very reasonable prices. Very Happy. Jenny
The Dog Line 5 star review on 23rd October 2016
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5
Amanda R
Once I had placed our order, I received a phone call from The Dog Line to confirm some details where I found them very helpful in ensuring we had chosen all of the right options for our needs. Delivery was very quick. We've had great results with our two border collies. The thing I like the most about these collars is that they don't give a 'correction' the moment the dog makes a noise, they are still allowed to be dogs and warn us about 'intruders' by barking once or twice, which is then followed by a beep sound from the device. For our girls, the beep sound is enough to stop the barking and keep the peace and most importantly, keep the neighbours off our back. I have recommended The Dog Line to a friend too.
The Dog Line 5 star review on 2nd October 2016
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5
LESLEY W
I bought the DOY dog treat for my kelpie. She hasn't left it alone for over an hour. Keeping her occupied and interested.
The Dog Line 5 star review on 22nd September 2016
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Thanks for the review and for the picture, Lesley. We are so happy to see your kelpie is enjoying her new toy. We are glad to serve with satisfaction. Til the next business.
The Dog Line is rated 4.9 based on 1,249 reviews