The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,363 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Dog Line under the recommendation of a friend for their containment system 2.5 years ago, and it works a treat. Easy to set up and relocate if you have to and over the past 2.5 years its kept the dogs in a respectful of their boundary 99% of the time. I made another order recently for some products and didn't realise i made a mistake in that order, but with a phone call from the staff and the item corrected over the phone before packing was exceptional customer service in todays standard. Thank you Dog Line and staff”

Helpful Report

Posted 3 months ago

Thank you, Leanne, for your wonderful review—and we love hearing about your dog and cat too! 🐾 We’re so glad our dog containment system https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been working reliably for you over the past 2.5 years. It’s great to hear that it’s been easy to set up, simple to relocate, and effective in helping your dogs respect their boundaries. Long-term performance and flexibility are exactly what we aim to deliver with every system. We also really appreciate your kind words about our customer service. Catching and correcting your recent order before dispatch is something our team is always happy to do—making sure you get exactly what you need without any hassle. Thank you again for choosing Dog Line and for trusting us with your pet containment and training needs. We’re always here to help you and your pets stay safe, secure, and happy!

Posted 2 months ago

“Very help full over the phone and gave good advice when i went into.the store Tje best priduct that worked on my american staffy”

Helpful Report

Posted 12 hours ago

Thank you for your wonderful review, Dean! We're delighted to hear our team was able to provide helpful advice both over the phone and in-store. It's even better to know our dog containment system has been the best solution for your American Staffy. Helping dog owners find reliable, effective products that keep their dogs safe is what we're passionate about. We truly appreciate your recommendation and thank you for choosing The Dog Line!

Posted 10 hours ago

“I’ve had the dog line for nearly 9 years 3 dogs loving life on 2 acres Recommend this invisible fence to everyone”

Helpful Report

Posted 3 days ago

Thank you for your incredible support and for trusting The Dog Line for nearly **9 years**! We're thrilled to hear that your three dogs have been safely enjoying life on your **2-acre property** with our **invisible dog fence**. Long-term success stories like yours demonstrate the reliability and durability of our **electronic dog fence systems**, giving dogs the freedom to explore while providing owners with complete peace of mind. Your recommendation means a great deal to us, and we're grateful you've shared your experience with others looking for a safe, effective, and long-lasting **dog containment solution**. Thank you for being part of The Dog Line family, and we look forward to supporting you and your dogs for many more years to come!

Posted 1 day ago

“The dog line. Where to start? I found them online and started watching and learning from their videos which are very very informative. The girl I spoke to a little while ago was so helpful and very well educated on the products and I think her name was Tanya. Tanya stepped me through the set up process and was very patient with me as a new user. Nothing was too much trouble. Their customer service is fabulous and im very happy with my purchase. Well Done Colin and Tanya for your fabulous service and wealth of information.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review and for sharing your experience with The Dog Line, Jen! We're delighted to hear that our educational videos helped you learn more about electronic dog fences and dog containment solutions before making your purchase. We believe informed dog owners achieve the best results, so it's wonderful to know you found the information valuable. Tanya will be thrilled to hear your kind words. Providing expert product advice, patient guidance, and ongoing support is what our team is passionate about, and we're glad she was able to make your setup process smooth and stress-free. Helping new users feel confident with their dog fence system is always a priority. We're also pleased that Colin's videos and training resources helped you understand how to get the most from your system. Combining quality dog containment products with expert training and customer support is what sets The Dog Line apart. Thank you for trusting us with your dog's safety and freedom. We truly appreciate your support and look forward to assisting you whenever you need us in the future.

Posted 1 week ago

“I ordered the wrong sign but Chris repackaged the order before shipping. Good service and would recommend.”

Helpful Report

Posted 1 week ago

Thank you for your review! We're pleased to hear that Chris was able to assist by updating and repackaging your order before it was shipped. We understand that mistakes can happen when ordering, and our team is always happy to help ensure customers receive the correct products whenever possible. Providing responsive customer service and going the extra mile to support our customers is something we take great pride in. It's wonderful to know that your experience was a positive one and that you would recommend The Dog Line to others. Thank you for your support, and we look forward to assisting you again in the future.

Posted 1 week ago

“Excellent customer service and fantastic products. Wouldn't go anywhere else!”

Helpful Report

Posted 2 weeks ago

Thank you, Sharlyn, for your wonderful feedback! We're delighted to hear that you had a great experience with both our customer service and products. At The Dog Line, we're passionate about helping dog owners find reliable and effective dog containment solutions, and it's rewarding to know we've earned your trust. Providing expert advice, ongoing support, and high-quality electronic dog fence systems has always been our priority. Knowing that you wouldn't go anywhere else is the highest compliment we could receive. Thank you for choosing The Dog Line. We look forward to continuing to help keep your dogs safe, secure, and happy for many years to come.

Posted 2 weeks ago

“Colin is super helpful with his advice and availability- much appreciated”

Helpful Report

Posted 2 weeks ago

Thank you for your kind feedback, Katie! We're delighted to hear that Colin's advice and ongoing support have been so helpful. Providing expert guidance and being available when customers need assistance is an important part of our commitment to helping dog owners achieve the best results with their dog training and containment systems. Colin is passionate about sharing his knowledge and helping customers find the right solutions for their dogs, so we're pleased that his advice has made a positive difference. Thank you for choosing The Dog Line. We truly appreciate your support and look forward to helping you and your dog in the future.

Posted 1 week ago

“When I bought my 3yr old GSP he was already a Houdini escapee !! So although he had acres to explore , the escapee behaviour was already ingrained and unresponsive to treat training so the dog line not only kept him safe ( and I was no longer running up the street in my pyjamas) but he became more of an affectionate companion and started to respond and enjoy training . Now 7 yrs on he is the best dog but I know that even now ,without the dog line any exciting distraction and he would be jumping the 2 metre fence again so I wholeheartedly recommend the dog line .”

Helpful Report

Posted 2 weeks ago

Thank you, Louise, for sharing your incredible story! We're thrilled to hear how much of a positive impact The Dog Line has had on both you and your German Shorthaired Pointer over the past seven years. Dogs with a strong instinct to roam and chase can be challenging to contain, especially when escape behaviour has already become a habit. It's wonderful to know that our dog fence system helped keep your adventurous Houdini safe while giving you peace of mind and saving you from those emergency runs up the street in your pyjamas! What makes your story especially rewarding is hearing how increased safety and clear boundaries helped strengthen your bond, improve training success, and allow your dog to become the affectionate companion he is today. Establishing reliable boundaries is often the foundation for better communication and more enjoyable training experiences. Thank you for your wholehearted recommendation and for trusting The Dog Line for so many years. We truly appreciate your support and are delighted to have played a part in helping your dog enjoy the freedom to explore safely while staying protected at home.

Posted 1 week ago

“Great customer service from beginning to end. Product does a great job of keeping our runaway dog safe in the backyard. Very happy to recommend this product.”

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Posted 2 weeks ago

Thank you, Genevieve, for your wonderful feedback! We're delighted to hear that you received great customer service from beginning to end and that your dog containment system is doing such an effective job of keeping your runaway dog safe and secure in the backyard. Helping dog owners create safe boundaries while giving their dogs the freedom to enjoy their outdoor space is exactly what our products are designed to achieve. It's especially rewarding to know that you now have greater peace of mind knowing your dog can enjoy the yard without the risk of wandering or escaping. Thank you for your recommendation and for choosing The Dog Line. We truly appreciate your support and are pleased that both our customer service and dog fence solution have met your expectations.

Posted 1 week ago

“The collar works well even with a blue Healer with a strong will to chase anything”

Helpful Report

Posted 2 weeks ago

Thank you, Mark, for your review! We're pleased to hear that the collar is working well for your Blue Heeler. As many Australian Cattle Dogs are known for their intelligence, determination, and strong instinct to chase, it's great to know the system is helping establish reliable boundaries even for a strong-willed dog. With the right setup and training, our dog containment systems are designed to provide a safe and effective solution for active, high-drive breeds while allowing them the freedom to enjoy their surroundings. Hearing success stories from owners of energetic dogs like Blue Heelers is always rewarding for our team. Thank you for choosing The Dog Line and for sharing your experience. We appreciate your support and are delighted that the system is helping keep your dog safe and secure.

Posted 1 week ago

“Have purchased many items from the Dog Line. Very helpful team, assisted me with honesty and integrity. No upsell tactics. Definitely recommend”

Helpful Report

Posted 2 weeks ago

Thank you, Gino, for your continued support and for taking the time to share your experience! We're honoured to have assisted you with multiple purchases over the years. Our team is committed to providing honest advice and helping customers find the right dog training and containment solutions for their specific needs, so it's especially rewarding to hear that you felt supported with integrity and without any pressure to buy products you didn't need. At The Dog Line, we believe that expert guidance, transparent recommendations, and outstanding customer service are just as important as the quality of the products we supply. Knowing that this approach has earned your trust means a great deal to us. Thank you for your recommendation. We truly appreciate your loyalty and look forward to helping you with your dog training and containment needs in the future.

Posted 1 week ago

“After trying other methods, including putting chicken wire on fencing around 8-acre property, to prevent my daughters mischievous Border Collie from escaping, he would always still find a way to escape, so I decided to invest in the Electric Dog Fence from The Dogline and I now wonder why I wasted money on the other methods. This fencing system has been fantastic and has excelled all expectations. Just recently we have had problems with the power box which, after a quick & very entertaining visit 😊 to Colin at The Dogline, has now been rectified,. We also have purchased a Bark Collar in the past, for the same mischievous dog, and that works like magic on his nuisance barking, yet it doesn’t stop him from barking for a reason, as in protection, danger etc. I would highly recommend the very knowledgeable Colin & the team at The Dogline to anyone who needs help with different dog issues. ”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience, Natasha! We're delighted to hear that our Electric Dog Fence has successfully contained your adventurous Border Collie after other fencing solutions failed. It's great to know the system has exceeded your expectations and provided a reliable solution for your 8-acre property. We're also pleased that your Bark Collar has helped reduce nuisance barking while still allowing your dog to alert you when needed. Colin and the team take pride in providing expert advice, quality dog containment systems, and ongoing customer support, so we're glad we could quickly resolve the issue with your power unit. Thank you for your recommendation and for trusting The Dog Line with your dog's safety and training needs. We appreciate your support and look forward to helping you and your family for many years to come.

Posted 2 weeks ago

“Colin is very knowledgeable & is willing to help in any way he can. It so good to be able to actually talk to someone & Colin gets it our dog is not just a pet but a family member where we want to keep her safe on our property she learnt her boundaries very quick. We recommend Colin & this product anytime.”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful feedback, Keefe family! We're delighted to hear that your dog learned her boundaries so quickly and is now safely contained on your property. At The Dog Line, we understand that dogs are much more than pets—they're valued family members, and keeping them safe is always our top priority. Colin is passionate about helping dog owners find the right dog containment and training solutions, and we're glad his knowledge and support made a positive difference for you. Thank you for recommending our hidden dog fence system and our team. We truly appreciate your trust and are always here to help whenever you need us.

Posted 2 weeks ago

“Colin is so knowledgeable & very helpful We are so happy with our dog line product had this going on 10years now our dog is a kelpie she is so clever she had worked out it was not working but soon as we replaced the battery by Colin who is based in Malaga our dog now knows the the fence line is working again bless her but thanks to Colin testing out our equipment even after 10years still going strong stopping our Kelpie crossing the fence line. We don't normally give feedback but with dog line we had to because we want to let people know this product helps & saves your fur baby the Keefes Family from the Eastern Hills. Thanks Colin.”

Helpful Report

Posted 3 weeks ago

Thank you, Keefe Family, for taking the time to share your experience! We're thrilled to hear that your Dog Line hidden dog fence system has been helping keep your Kelpie safely contained for nearly 10 years. It's wonderful to know that after a simple battery replacement and equipment check, your clever Kelpie quickly recognised that the dog fence was fully operational again. Stories like yours demonstrate the reliability and long-term value of a quality electronic dog fence system when properly maintained. Colin is passionate about helping dog owners keep their dogs safe, and we're pleased that his knowledge and support continue to make a difference, even a decade after your original purchase. Thank you for your kind words and recommendation. Knowing that our pet containment system has helped protect a valued family member means a great deal to us. We appreciate your trust in The Dog Line and look forward to supporting you for many more years to come.

Posted 2 weeks ago

“Great service, terrific product, would def recommend🙂”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words, Amy! We're thrilled to hear that you were happy with both our service and your Dog Line product. Providing reliable dog containment solutions and exceptional customer service is what we strive for every day. It's wonderful to know that your experience met your expectations and that you would confidently recommend The Dog Line to others. Thank you for your support and for choosing The Dog Line for your dog fencing needs.

Posted 3 weeks ago

“When I visited our WA family in February, this year, I was asked to arrange for a new dog fence at their new property. I chose Dog Line because of the discussions I had with Colin who arrived, with the end of a miserable cold, to help with the final setup of the dog line and dog collar. The fence line has never failed whereas the dog collar never worked???. As I had returned to Victoria, it wasn't until I came back in June that I contacted Colin who remembered the job and talked me through the problem. The answer was simple. The battery was not touching the connector which had been flattened when battery was initially inserted. Now all appears to be working and dog is happy. Despite, no contact with your company for4.5 months, communication was immediate and Colin talked me through the issue, to a happy conclusion Thanks Guys. We are happy to recommend Dog Line and it's products. Cheers Michael”

Helpful Report

Posted 3 weeks ago

Thank you for the wonderful review, Michael. We're delighted that you chose The Dog Line when helping your family set up a new electronic dog fence system for their property in Western Australia. Colin is passionate about ensuring every customer gets the best possible result, so we're pleased he could assist with the final installation despite not being at his best that day. While it was frustrating that the dog collar wasn't working initially, we're glad the issue turned out to be a simple battery connector adjustment. One of the benefits of choosing The Dog Line is that our support doesn't end after installation. Even after several months, Colin was happy to help troubleshoot the problem and get the dog fence collar operating correctly. It's great to hear that the underground dog fence continues to perform flawlessly and that your dog is now safely contained and happy on the property. Providing dependable dog containment solutions backed by knowledgeable customer service is exactly what we strive for. Thank you for your recommendation and for trusting The Dog Line. We truly appreciate your support and are always here whenever you need assistance.

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

Thank you, Michael, for sharing your experience with The Dog Line. We're delighted to hear that your electronic dog fence system has been performing reliably and keeping your family dog safe and secure. It's great that Colin was able to quickly diagnose the issue with the dog fence collar, even several months after the original installation. Sometimes the simplest solutions can be the hardest to spot, and we're pleased that a quick adjustment to the battery connector got everything working properly again. At The Dog Line, we pride ourselves on providing ongoing customer support long after the purchase and installation process is complete. Knowing that both the fence system and collar are now working as intended—and that your dog is happy and safely contained—makes our day. Thank you for your recommendation and for trusting The Dog Line for your family's dog containment needs.

Posted 3 weeks ago

“Used this collar for 10 years - tried other brands, this is the only one that works for me and my dog (dachshund)”

Helpful Report

Posted 4 weeks ago

Thank you, Tracey, for your loyal support and wonderful review! We're honoured to hear that you've been using The Dog Line collar for over 10 years. There's no better endorsement than a customer who has trusted our products for a decade. It's especially rewarding to know that after trying other brands, you've found our dog training collar to be the only one that consistently delivers the results you need for your Dachshund. Thank you for choosing The Dog Line and for sharing your experience. We truly appreciate your continued trust and look forward to supporting you and your dog for many more years to come. 🐾

Posted 4 weeks ago

“Had tried a few different types of dog electric fencing and dog line works would highly recommend it”

Helpful Report

Posted 1 month ago

Thank you, Tracey, for your fantastic review and recommendation! We're pleased to hear that after trying several different dog electric fencing systems, you found The Dog Line to be the solution that works best for you and your dog. Our goal is to provide a reliable, effective, and safe dog containment system that gives pet owners confidence while allowing their dogs the freedom to enjoy their property. Your recommendation means a lot to us and helps other dog owners find a trusted electric dog fence solution that delivers real results. Thank you for choosing The Dog Line. We appreciate your support and are delighted that our dog fencing system has met your expectations. 🐾

Posted 4 weeks ago

“Installed the underground dog line about six months ago and it’s the best thing we have done! Great product along with wonderful customer service from Colin, have had to call with a couple of silly questions any always helps me sort it out then and there. Where do you find thy these days?! Happily recommend!”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review, Joanna! We're delighted to hear that your underground dog fence system has been working so well over the past six months. Providing a safe and reliable dog containment solution is exactly what we aim for, and it's great to know the system has been one of the best investments for your dog's safety and freedom. At The Dog Line, we believe that ongoing customer support is just as important as the product itself. Colin is always happy to help with any questions, big or small, to ensure your dog fence system continues to perform at its best. Thank you for recommending The Dog Line's underground dog containment system. We truly appreciate your support and are thrilled that both our product and customer service have exceeded your expectations. We look forward to helping you and your dogs for many years to come! 🐾

Posted 4 weeks ago

“I love this system to keep my dogs safe and contained in the yard. They don’t cross the open gate and I know they will be home when I drive in. Great support on the phone and prompt postage on batteries when needed. Highly recommend this system and Colin and his team.”

Helpful Report

Posted 1 month ago

Thank you, Sarah, for your wonderful 5-star review and recommendation of The Dog Line. We’re delighted to hear that your dog containment system is helping keep your dogs safe, secure, and confidently contained in your yard — even with the gate left open. One of the biggest benefits of an electronic dog fence system is the peace of mind it provides, knowing your dogs will stay safely at home when you arrive or leave the property. It’s fantastic to hear the system has been so reliable and effective for your dogs. We also truly appreciate your kind words about our customer support, fast battery postage, and the service provided by Colin and the team. At The Dog Line, we’re committed to providing not only high-quality dog containment systems and training collars, but also ongoing support to help customers get the best results for their pets. Thank you again for your support and recommendation — it means a great deal to our team.

Posted 1 month ago

The Dog Line is rated 4.9 based on 1,363 reviews