The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,327 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

230

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!”

The Dog Line 5 star review on 21st December 2023

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback, Tim! We’re thrilled to hear how well Frankie has adapted to her new boundaries and that your DogWatch Hidden Dog Fence and Indoor Boundary Disc have made such a positive difference both outdoors and inside your home. It’s great to know that Frankie learned her limits so quickly and that your gardens, home, and her safety are now fully protected. English Springer Spaniels are such energetic and intelligent dogs, so hearing that the system worked within just a week is fantastic! We also truly appreciate your kind words about the team at The Dog Line. Providing helpful guidance, easy installation support, and fast warranty service is something we take great pride in, so it means a lot to know we delivered when you needed us. Give Frankie a pat from us—we’re so glad we could help keep her safe and happy! If you ever need anything in the future, we’re always here to help. Also, thanks for sharing her beautiful picture!

Posted 1 week ago

“This company is fantastic their products are amazing. Service is brilliant always prompt & helpful. Thanks for keeping our dogs well behaved & safe.”

Helpful Report

Posted 12 hours ago

Hi Julie, Thank you so much for your kind words! We’re absolutely delighted to hear that you’re happy with both our products and service. Providing high-quality dog training and containment solutions, along with prompt and helpful customer support, is what we strive for every day. It’s wonderful to know our products are helping keep your dogs well behaved, safe, and secure at home. We truly appreciate your support and trust in our team. If you ever need any advice, product support, or help with your dog training journey, we’re always here for you. Thanks again for choosing us to help keep your dogs happy and safe 🐾

Posted 10 hours ago

“I purchased pet fence for large dogs this product is amazing works a treat with no problems easy to install and use and now I can have peace of mind that I can leave my gate open my dogs will still be safe and secure on my property. Love this product worth every dollar”

Helpful Report

Posted 1 day ago

Hi Amanda, Thank you so much for your wonderful feedback! We’re thrilled to hear that your pet fence for large dogs is working so effectively and giving you true peace of mind. Knowing your dogs can stay safe, secure, and contained—even with the gate open—is exactly what our dog containment systems are designed to achieve. It’s great to hear you found the system easy to install and use, and that it’s delivering reliable performance without any issues. Your experience highlights just how effective a quality dog fence solution can be for large dog breeds and busy households. We really appreciate your support and are so glad you feel it’s worth every dollar. If you ever need any assistance, upgrades, or advice on getting even more from your system, our team is always here to help. Thanks again for choosing us to keep your dogs safe and happy! 🐾

Posted 10 hours ago

“I’ve spent a significant amount of money with this company, and unfortunately, most of it has been wasted. I initially purchased two BC6 Barking Dog Training Collars. They worked well at first, but over time — even after multiple battery replacements — they stopped functioning properly. I then purchased two more, thinking it may have been a one-off issue, but experienced the same problems again. After contacting support, I was advised to upgrade to the Barkless Pro BP-504 E-Collar with Bark Counter as the best solution. I purchased these, followed all instructions (fully charged, properly fitted), and tried them on three separate occasions. They simply do not work at all. At this point, I’m extremely disappointed. I’ve spent hundreds of dollars and have nothing to show for it. Based on my experience, I can’t recommend these products. I would appreciate a response from the company and a proper resolution to this ongoing issue.””

Helpful Report

Posted 2 days ago

“I have used Dog Line under the recommendation of a friend for their containment system 2.5 years ago, and it works a treat. Easy to set up and relocate if you have to and over the past 2.5 years its kept the dogs in a respectful of their boundary 99% of the time. I made another order recently for some products and didn't realise i made a mistake in that order, but with a phone call from the staff and the item corrected over the phone before packing was exceptional customer service in todays standard. Thank you Dog Line and staff”

Helpful Report

Posted 1 week ago

Thank you, Leanne, for your wonderful review—and we love hearing about your dog and cat too! 🐾 We’re so glad our dog containment system has been working reliably for you over the past 2.5 years. It’s great to hear that it’s been easy to set up, simple to relocate, and effective in helping your dogs respect their boundaries. Long-term performance and flexibility are exactly what we aim to deliver with every system. We also really appreciate your kind words about our customer service. Catching and correcting your recent order before dispatch is something our team is always happy to do—making sure you get exactly what you need without any hassle. Thank you again for choosing Dog Line and for trusting us with your pet containment and training needs. We’re always here to help you and your pets stay safe, secure, and happy!

Posted 2 days ago

“I tried everything to keep her in then a friend told me about dog line and she doesn’t even try anymore so it’s now on my egg eating dog works a treat”

Helpful Report

Posted 1 week ago

Thank you Debbie, for sharing your success! We’re thrilled to hear that The Dog Line dog fence system has made such a difference in keeping your dog safely contained and even stopping the egg-eating behaviour. Our electronic dog fence is designed to provide a safe, effective, and stress-free way to manage your dog’s boundaries. Hearing that your dog no longer tests the limits is exactly the result we aim for—peace of mind for you and a safe environment for your pet. Thank you for trusting The Dog Line for reliable dog containment solutions!

Posted 1 week ago

“hi Guys. The system works so well . we have had 4 dogs on the system at different times. currently a 4 year old calpy and a 9 year old jack Russell. Battery last 12 months or more I replace them every 12 months . very good Quality wire which makes a big difference 👍”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your kind feedback! We're thrilled to hear that your dog containment system has been working so well across multiple dogs over the years — including your Kelpie and Jack Russell. It’s great to know you’ve found the battery life reliable (lasting 12+ months) and that the high-quality boundary wire has made a noticeable difference in performance and durability. That’s exactly what we aim to deliver with every system. We really appreciate you trusting us with your dogs’ safety and training. If you ever need support, upgrades, or advice on getting the best out of your electric dog fence system, we’re always here to help. Thanks again for choosing us! 🐾

Posted 2 weeks ago

“I have previously installed the dog line system to keep my very active Harrier within our 16 acre property. Works an absolute treat and highly recommend this to everyone. I recently purchased an additional 4 mini collars for our 4 min foxies. They used to run into next doors paddock and chase the sheep. Not any more. They have learnt the boundaries of our property now and we are very happy. Great product.”

Helpful Report

Posted 2 weeks ago

Hi Andrew, Thank you for your fantastic review and for continuing to trust The Dog Line 😊 We’re delighted to hear your dog containment system has been working so effectively across your 16-acre property, especially for an active Harrier. It’s great to know the additional mini collars have also been a success for your Fox Terriers, helping them learn their boundaries and safely stay within your property. Reliable, consistent boundary training is exactly what our dog fencing and pet containment systems are designed to achieve. We really appreciate you sharing your experience, particularly how the system has helped prevent your dogs from roaming and chasing livestock — that’s a huge benefit for both safety and peace of mind. Thank you again for your recommendation and support. If you ever need further advice on your dog fence system, additional collars, or training guidance, our team is always here to help.

Posted 2 weeks ago

“Fast , prompt delivery and great follow-up instruction for new collar setup. We have Sport Dog collar set up and also the Invisible Dog Fence. Great products. Thanks Dog Line.”

Helpful Report

Posted 3 weeks ago

Hello dear, Thank you for your great feedback 😊 We’re very pleased to hear that your order arrived quickly and that the follow-up instructions made setting up your new collar simple and straightforward. It’s fantastic to know you’re having a positive experience with both your SportDOG collar and your Invisible Dog Fence system. Providing reliable, easy-to-use dog training collars and pet containment systems is exactly what we aim for. We really appreciate your support and are glad you’re happy with the products and service. If you ever need further assistance with your dog fence system, collar setup, or training advice, our team is always here to help.

Posted 2 weeks ago

“Really easy to navigate and the service is excellent 👌”

Helpful Report

Posted 1 month ago

Thanks so much for your kind feedback! We’re thrilled to hear you found our website easy to navigate and that you had an excellent experience with our service. At The Dog Line, we’re committed to making it simple to find the right dog training products and providing fast, reliable customer support every step of the way. Your support means a lot to us, and we look forward to helping you again with your dog training needs 🐾

Posted 1 week ago

“Many good training devices and I always tell my customers to use most of their products. Whenever I need information or advice they always take the time to explain and fix any problems if any (have had very few). Every product I have purchased has worked as good as or better than expected. I have been running a boarding kennel and training school for over 30 years and have saved many dogs lives by recommending these products.”

Helpful Report

Posted 1 month ago

Thank you so much John for your incredible feedback and for trusting The Dog Line over the years. It means a lot to us, especially coming from someone with over 30 years of experience running a boarding kennel and dog training school. We’re proud to provide professional-grade dog training solutions, including our bark control collars, remote training collars, and other behaviour training devices that trainers and dog owners can rely on. It’s great to hear that our products have consistently performed as expected—or even exceeded expectations—and that our team has been able to support you with helpful advice whenever needed. Knowing that The Dog Line products have helped improve behaviour and even save dogs’ lives is exactly why we do what we do. Thank you again for your continued support and for recommending our dog training tools to your customers—we truly appreciate it. 🐾

Posted 1 week ago

“The dog line has excellent customer services. Colin rang me on the weekend to step me through an issue I was having with the signal not reaching my dogs collars. 10 minutes later we had the system up and running again. Sad to say from my end...it was operated error. The system was faultless”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words and for sharing your experience with The Dog Line! We’re thrilled to hear that our customer service team, especially Colin, was able to quickly assist you and get your dog training collar system back up and running. We understand how important reliable performance is when it comes to effective dog training and behaviour control, so it’s great to know everything is now working exactly as it should. No need to feel bad at all—these things happen, and we’re always here to help troubleshoot any issues, whether it’s setup, signal range, or general operation. Our goal is to make sure you and your dogs get the best possible results with a system that is safe, effective, and easy to use. Thanks again for choosing The Dog Line—we’re always here if you need support with your remote dog training collar or anything else in the future!

Posted 1 week ago

“Always excellent service. Nothing is too hard for those guys to sort out.”

Helpful Report

Posted 1 month ago

Thank you Lynne, for your kind words! We’re delighted to hear that you’ve had a great experience with The Dog Line team.

Posted 1 week ago

“Very good staff and good with giving out tracking”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Darcie! We’re thrilled to hear that our The Dog Line team provided excellent support and kept you informed with tracking updates. Providing friendly, reliable service for our dog training collars, remote trainers, and containment systems is always a top priority. We appreciate your trust in us and are glad we could make your experience smooth and stress-free!

Posted 1 week ago

“Quick to deliver. Communication well. Happy to recommend”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We’re glad to hear that your order arrived quickly and that our team’s communication met your expectations. At The Dog Line, we strive to provide fast, reliable service and support for all your dog training collars, remote trainers, and containment systems. We really appreciate your recommendation and your trust in The Dog Line for your dog training needs!

Posted 1 week ago

“Custumoer servuce is great. Very helpful and went out of their way to assist me. Very happy with my pager collar. One of my dogs is going deaf and it makes calling both of them when they are out the back of our 1 1/2 acre garden. Very pleased.”

Helpful Report

Posted 2 months ago

Thank you Janene, We’re delighted to hear that our customer service team was able to assist you and make a difference with your pager collar. It’s great to know the system is helping you manage your dogs, especially with one going deaf, across your 1½-acre garden. At The Dog Line, our goal is to provide reliable and effective dog training and communication solutions that make life easier for both pets and owners. We’re thrilled that you’re very pleased with your pager collar and the results it’s delivering!

Posted 1 week ago

“We purchase the dogline back in 2015 was great both dogs at the time learnt quickly and was able to leave gate open and them not leave the property. Now have new puppy and able to still use it after all these years. Great product highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for your feedback Fiona! We’re glad to hear you’re happy with your purchase. Getting your dog comfortable with a new mask can take a little time and patience, but with positive reinforcement and gradual introduction, most dogs adjust quickly. You’re on the right track, and we’re confident your dog will comply soon! We appreciate your support and are always here if you need tips or guidance for a smooth training experience.

Posted 1 week ago

“Bought the dog line 16 years ago for a 1 acre town property. Had large Russian Terriers Still works well. Needed to replace the wire a few times. Collins help excellent. Worth the extra cost. Recommended it to others who have had positive experience.”

Helpful Report

Posted 2 months ago

Thank you, Robert, for sharing your experience! We’re thrilled to hear that your The Dog Line system has been working reliably for 16 years, even with large Russian Terriers on a 1-acre property. It’s great to know that our team, especially Colin, could provide excellent support when replacing the wire. We take pride in delivering durable and effective dog containment systems that are worth the investment, and it’s wonderful to hear you’ve recommended us to others who’ve had positive results. Your trust means a lot to The Dog Line!

Posted 1 week ago

“We have had our dog line for quite a few months now & just reordered new batteries. Initially we hadn't worked out how to put the power up for the correction & our dogs did sometimes cross the line. However since adjusting the power they haven't crossed it once. Very happy with how it is working.”

Helpful Report

Posted 3 months ago

Thank you Michelle, for sharing your experience with The Dog Line system! It’s great to hear that after adjusting the correction level, your dogs are now respecting the boundary perfectly. Finding the right setting is an important part of successful dog containment training, and it’s fantastic that you’ve achieved such reliable results. We’re also pleased to hear the system has been working well for you over the past few months—and that a simple battery replacement has kept everything running smoothly. Consistent performance is exactly what we aim for with our electronic dog fence systems. If you ever need help with settings, maintenance, or expanding your setup, our team is always here to assist. Thanks again for your support—we’re glad The Dog Line is helping keep your dogs safe and secure!

Posted 1 week ago

“What a great company to deal with service, delivery and after care all fantastic”

Helpful Report

Posted 3 months ago

Thank you so much, Maree, for your kind words—and we absolutely love the photo of your beautiful dog! 🐶 We’re thrilled to hear you had a fantastic experience with The Dog Line, from service and delivery right through to aftercare. Providing reliable support and quality dog bark collar solutions is what we’re all about, so it means a lot to know we’ve delivered on that for you. Your feedback helps other dog owners feel confident choosing a trusted solution to keep their pets safe and well-trained. Thanks again for your support—we’re always here if you need anything in the future!

Posted 1 week ago

“the collars worked well with one dog and effectively silenced the other dog. The second dog did suffer from depression but stopped barking. Hopefully she will calm down in time. She has always been super talkative and I give her breaks on the collar until she becomes too noisy. Dog one is perfect. Maybe its because she is a puppy.”

Helpful Report

Posted 3 months ago

Thank you, Mick, for sharing your experience with your dogs—we really appreciate the detailed feedback. It’s great to hear that the collars have been effective in reducing excessive barking and helping create a calmer environment. Every dog responds differently to bark control collars and dog training systems, especially when there are differences in age, temperament, and personality—like with your puppy compared to your more vocal dog. We do take your note about your second dog seriously. For more sensitive or “talkative” dogs, we always recommend using the lowest effective setting, allowing regular breaks (as you’re already doing), and combining the collar with positive reinforcement to ensure a balanced and comfortable training experience. This helps support both behaviour improvement and overall wellbeing. If you’d like, our team at The Dog Line can help you fine-tune the settings or suggest alternative training approaches better suited for more sensitive dogs. Thanks again for your honest feedback—it’s valuable for us and for other dog owners looking for safe and effective barking solutions.

Posted 1 week ago

The Dog Line is rated 4.9 based on 1,327 reviews