The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,342 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Dog Line under the recommendation of a friend for their containment system 2.5 years ago, and it works a treat. Easy to set up and relocate if you have to and over the past 2.5 years its kept the dogs in a respectful of their boundary 99% of the time. I made another order recently for some products and didn't realise i made a mistake in that order, but with a phone call from the staff and the item corrected over the phone before packing was exceptional customer service in todays standard. Thank you Dog Line and staff”

Helpful Report

Posted 1 month ago

Thank you, Leanne, for your wonderful review—and we love hearing about your dog and cat too! 🐾 We’re so glad our dog containment system https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been working reliably for you over the past 2.5 years. It’s great to hear that it’s been easy to set up, simple to relocate, and effective in helping your dogs respect their boundaries. Long-term performance and flexibility are exactly what we aim to deliver with every system. We also really appreciate your kind words about our customer service. Catching and correcting your recent order before dispatch is something our team is always happy to do—making sure you get exactly what you need without any hassle. Thank you again for choosing Dog Line and for trusting us with your pet containment and training needs. We’re always here to help you and your pets stay safe, secure, and happy!

Posted 1 month ago

“We had brought the boundary fence colar previously for all our 4 dogs.Works Great.Recently purchased the training colar and it works great to.”

Helpful Report

Posted 2 days ago

“I live on a rural property in Central Victoria. I purchased my Dog Containment System from The Dogline in 2015, as i am the owner of Maremma Sheepdogs. My system still works today, as well as it did when i first had it installed around my property. I live on a very busy main road, and as Maremma's are notorious escape dogs, this system has never failed me. It has kept my dogs safe, and secure for all of these years. Colin, and his team are also very helpful with any questions you have. I highly recommend The Dog Line.”

Helpful Report

Posted 1 week ago

Hi Anne-Maree, Thank you for sharing your experience and for your continued trust since 2015. It’s fantastic to hear that your dog containment system is still performing just as well today, especially on a busy rural property with Maremma Sheepdogs. Keeping your dogs safe and secure is exactly what we aim for, so your feedback truly means a lot. We’re also glad to hear Colin and the team have been able to support you whenever needed. Your recommendation is greatly appreciated, and we’re always here if you have any questions in the future.

Posted 1 week ago

“Reasonably priced, great service and very thorough with explaining how the device works.”

Helpful Report

Posted 1 week ago

“I highly recommend this this company customer service was excellent. And the delivery was within a couple of days and extremely happy with the device I purchased”

Helpful Report

Posted 1 week ago

Thank you so much for your kind recommendation, Sara! We’re thrilled to hear that you had an excellent experience with our customer service and that your order arrived quickly. It’s great to know you’re extremely happy with your device—your satisfaction is exactly what we strive for. We appreciate your support and look forward to serving you again in the future!

Posted 1 week ago

“We bought the pet barrier boundary line to keep our dog on our property and it has exceeded our expectations. The guys at The Dog Line provided extensive knowledge, advice and knew exactly what we needed. After getting another puppy, all it took was one phone call to organise another collar to keep our newest addition safe and at home High recommend the guys at The Dog Line”

Helpful Report

Posted 2 weeks ago

Hi Steph, Thanks so much for your fantastic feedback! We’re thrilled to hear the pet barrier boundary line system has exceeded your expectations and is keeping your dog safe at home. It’s great to know our team could provide the right advice and help you find the perfect setup—and even better that adding a collar for your new puppy was quick and easy. We really appreciate your recommendation and look forward to supporting you and your dogs in the future!

Posted 2 weeks ago

“My dogs use to escape all the time. We had the normal electric fence but was not effective. Getting Dogline radio fencing and collar was magic. So quickly my Lab & Maremma got trained so fast never to escape ever. We are very happy with the dogline system. Highly recommended to all.”

Helpful Report

Posted 2 weeks ago

Thanks for your feedback, Salman! We’re thrilled to hear the Dogline radio fence system made such a difference for your Lab and Maremma. It’s great to know the training was fast and effective—especially after issues with a traditional electric fence. Our goal is to provide reliable dog containment solutions that give owners peace of mind and keep dogs safe at home. Your recommendation means a lot, and we’re glad you’re happy with the results. If you ever need support or advice on getting the most out of your dog fence system, we’re always here to help!

Posted 2 weeks ago

“Great service, help with product choice. Fast delivery.”

Helpful Report

Posted 2 weeks ago

Thanks so much! We’re really happy we could assist with your product choice and get it to you quickly. Appreciate your support and hope to serve you again soon.

Posted 2 weeks ago

“Colin was very helpful & the collar arrived very well packed & was on time. I'll buy from these guy's again”

Helpful Report

Posted 3 weeks ago

Hi Mark, thank you for your kind review! We’re really pleased to hear that Colin was able to assist you and that your collar arrived well packaged and on time. We take a lot of care in making sure orders are delivered promptly and securely, so it’s great to know that was your experience. We truly appreciate your support and are glad everything went smoothly from start to finish. It means a lot to hear you’d buy from us again, and we look forward to helping you whenever you need us next.

Posted 2 weeks ago

“The DogLine has amazing customer service as well as as a great product. Messaged them over Easter expecting a response later in the week, and to my surprise a response came that day. Good customer service is rare these days and the dogline is outstanding. I wouldn't buy anywhere else. Have 3 mini collars, 800m of line and have had it for 12 years. One of the best purhases I have made for my dogs.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words and continued support over the years Mark! We’re thrilled to hear that you’ve had such a positive experience with both our products and customer service. Providing fast, reliable support—even during busy periods like Easter—is something we take great pride in, so it means a lot to know it made a difference for you. It’s also fantastic to hear that your dog containment system, including the mini dog fence collars and 800m of boundary wire, has been performing reliably for over 12 years—that’s exactly the long-term quality and durability we aim to deliver. Your feedback highlights what we strive for every day: dependable dog training and containment solutions backed by outstanding customer service. We truly appreciate your loyalty and are honoured to be your go-to choice. If you ever need assistance, upgrades, or advice on dog training collars or fencing systems, we’re always here to help.

Posted 3 weeks ago

“Products really work and customer service is great.”

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Posted 3 weeks ago

Hi there, we appreciate your kind words! Knowing our dog training products are working well for you and that our customer service has met your expectations means a lot. Thanks for choosing The Dog Line!

Posted 3 weeks ago

“Completely stopped our dogs from jumping the fence and escaping. Saved us $$ thousands”

Helpful Report

Posted 3 weeks ago

Hi Rob, we really appreciate your feedback! Stopping fence jumping and preventing dogs from escaping is one of the key benefits of our dog training collars, so it’s great to hear it’s worked so effectively for you. Not only does it improve safety, but it also helps avoid potential damage, fines, or other unexpected costs. Thanks again for trusting The Dog Line with your dog training needs!

Posted 3 weeks ago

“Love these collars. Had boundary collars over many years for all our dogs as we live on a very busy road. The collars are really reliable and the dog line are so easy to deal with always given us great service. Wouldn’t go anywhere else”

Helpful Report

Posted 3 weeks ago

Hi Leanne, Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear that our boundary dog collars have provided reliable, long-term safety for your dogs—especially living near a busy road where secure containment is so important. It’s great to know you’ve trusted our collars over the years and that they’ve consistently delivered the performance and peace of mind you need. We also truly appreciate your kind words about our customer service—making things easy and supportive for our customers is always a top priority for us. Thanks again for choosing The Dog Line. We’re always here if you need any assistance with your dog containment system or training needs. Warm regards, The Dog Line Team

Posted 3 weeks ago

“We have the 1200 fence barrier. It is a great product that has kept our dogs contained even now when it is turned off! Very responsive service when we needed some extra wire.”

Helpful Report

Posted 1 month ago

Thank you, Martin, for your great feedback! We’re so pleased to hear that your FM1200 fence barrier system - https://www.thedogline.com.au/electric-dog-fences/dogwatch has been such an effective solution for keeping your dogs safely contained. It’s especially impressive that your dogs continue to respect the boundary even when the system is turned off—a true testament to consistent training and the system’s reliability. We’re also glad our team could assist quickly when you needed additional boundary wire. Providing responsive service and ongoing support is something we’re committed to for every customer. Thanks again for your recommendation and for choosing us to help keep your dogs safe and secure!

Posted 1 month ago

“Great service and response to issue. Have had dog fence on for 10 years and have had very little issue. Dogs respect boundaries and we feel Secure leaving them out while we aren’t home”

Helpful Report

Posted 1 month ago

Thank you, Chris, for your fantastic feedback! We’re delighted to hear that your dog fence system has been performing reliably for over 10 years— https://www.thedogline.com.au/electric-dog-fences/pet-barrier longevity like that is exactly what we aim for. It’s great to know you’ve experienced minimal issues and that our team could provide prompt, helpful support whenever needed. Most importantly, we’re glad your dogs clearly respect their boundaries, giving you the confidence and peace of mind to leave them safely outdoors while you’re away. That sense of security is what our containment systems are all about. We truly appreciate your continued trust and support. If you ever need assistance, upgrades, or maintenance tips, we’re always here to help!

Posted 1 month ago

“Amazing service!! Staff went to great lengths to answer queries quickly. Ordered delivered in under a week.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind feedback, Jennifer! We’re thrilled to hear that you had an amazing experience with our customer service team. Providing fast, helpful support and quick delivery is something we take pride in, so it’s great to know we met your expectations. If you ever have more questions or need assistance in the future, we’re always here to help. Thanks again for choosing us—we truly appreciate your support!

Posted 1 month ago

“This company is fantastic their products are amazing. Service is brilliant always prompt & helpful. Thanks for keeping our dogs well behaved & safe.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you so much for your kind words! We’re absolutely delighted to hear that you’re happy with both our products and service. Providing high-quality dog training and containment solutions, along with prompt and helpful customer support, is what we strive for every day. It’s wonderful to know our products are helping keep your dogs well behaved, safe, and secure at home. We truly appreciate your support and trust in our team. If you ever need any advice, product support, or help with your dog training journey, we’re always here for you. Thanks again for choosing us to help keep your dogs happy and safe 🐾

Posted 1 month ago

“I purchased pet fence for large dogs this product is amazing works a treat with no problems easy to install and use and now I can have peace of mind that I can leave my gate open my dogs will still be safe and secure on my property. Love this product worth every dollar”

Helpful Report

Posted 1 month ago

Hi Amanda, Thank you so much for your wonderful feedback! We’re thrilled to hear that your pet fence for large dogs is working so effectively and giving you true peace of mind. Knowing your dogs can stay safe, secure, and contained—even with the gate open—is exactly what our dog containment systems are designed to achieve. It’s great to hear you found the system easy to install and use, and that it’s delivering reliable performance without any issues. Your experience highlights just how effective a quality dog fence solution can be for large dog breeds and busy households. We really appreciate your support and are so glad you feel it’s worth every dollar. If you ever need any assistance, upgrades, or advice on getting even more from your system, our team is always here to help. Thanks again for choosing us to keep your dogs safe and happy! 🐾

Posted 1 month ago

“I’ve spent a significant amount of money with this company, and unfortunately, most of it has been wasted. I initially purchased two BC6 Barking Dog Training Collars. They worked well at first, but over time — even after multiple battery replacements — they stopped functioning properly. I then purchased two more, thinking it may have been a one-off issue, but experienced the same problems again. After contacting support, I was advised to upgrade to the Barkless Pro BP-504 E-Collar with Bark Counter as the best solution. I purchased these, followed all instructions (fully charged, properly fitted), and tried them on three separate occasions. They simply do not work at all. At this point, I’m extremely disappointed. I’ve spent hundreds of dollars and have nothing to show for it. Based on my experience, I can’t recommend these products. I would appreciate a response from the company and a proper resolution to this ongoing issue.””

Helpful Report

Posted 1 month ago

Hi Clinton, Thank you for taking the time to share your detailed feedback. At The Dog Line Pty Ltd, we take customer experiences seriously, especially when it involves multiple purchases and ongoing concerns with dog training and barking collar solutions. We’re genuinely sorry to hear about the challenges you’ve experienced with the BC6 Barking Dog Training Collars as well as the Barkless Pro BP-504 E-Collars. While these products are designed to support consistent bark control and effective dog training when used correctly, we understand that your experience has not met expectations despite following the recommended setup and usage guidelines. Given the repeated issues you've described across multiple units, this is not the level of reliability or performance we aim to deliver. We would like the opportunity to properly review your case, including the specific devices, setup conditions, and usage environment, so we can identify what went wrong and work toward a fair resolution. Please contact our support team directly at 1300 843 364 with your order details.

Posted 1 month ago

“I tried everything to keep her in then a friend told me about dog line and she doesn’t even try anymore so it’s now on my egg eating dog works a treat”

Helpful Report

Posted 1 month ago

Thank you Debbie, for sharing your success! We’re thrilled to hear that The Dog Line dog fence system has made such a difference in keeping your dog safely contained and even stopping the egg-eating behaviour. Our electronic dog fence is designed to provide a safe, effective, and stress-free way to manage your dog’s boundaries. Hearing that your dog no longer tests the limits is exactly the result we aim for—peace of mind for you and a safe environment for your pet. Thank you for trusting The Dog Line for reliable dog containment solutions!

Posted 1 month ago

The Dog Line is rated 4.9 based on 1,342 reviews