The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,322 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!”

The Dog Line 5 star review on 21st December 2023

Helpful Report

Posted 2 years ago

“hi Guys. The system works so well . we have had 4 dogs on the system at different times. currently a 4 year old calpy and a 9 year old jack Russell. Battery last 12 months or more I replace them every 12 months . very good Quality wire which makes a big difference 👍”

Helpful Report

Posted 1 day ago

Hi there, Thank you so much for your kind feedback! We're thrilled to hear that your dog containment system has been working so well across multiple dogs over the years — including your Kelpie and Jack Russell. It’s great to know you’ve found the battery life reliable (lasting 12+ months) and that the high-quality boundary wire has made a noticeable difference in performance and durability. That’s exactly what we aim to deliver with every system. We really appreciate you trusting us with your dogs’ safety and training. If you ever need support, upgrades, or advice on getting the best out of your electric dog fence system, we’re always here to help. Thanks again for choosing us! 🐾

Posted 1 day ago

“I have previously installed the dog line system to keep my very active Harrier within our 16 acre property. Works an absolute treat and highly recommend this to everyone. I recently purchased an additional 4 mini collars for our 4 min foxies. They used to run into next doors paddock and chase the sheep. Not any more. They have learnt the boundaries of our property now and we are very happy. Great product.”

Helpful Report

Posted 1 week ago

Hi Andrew, Thank you for your fantastic review and for continuing to trust The Dog Line 😊 We’re delighted to hear your dog containment system has been working so effectively across your 16-acre property, especially for an active Harrier. It’s great to know the additional mini collars have also been a success for your Fox Terriers, helping them learn their boundaries and safely stay within your property. Reliable, consistent boundary training is exactly what our dog fencing and pet containment systems are designed to achieve. We really appreciate you sharing your experience, particularly how the system has helped prevent your dogs from roaming and chasing livestock — that’s a huge benefit for both safety and peace of mind. Thank you again for your recommendation and support. If you ever need further advice on your dog fence system, additional collars, or training guidance, our team is always here to help.

Posted 1 day ago

“Fast , prompt delivery and great follow-up instruction for new collar setup. We have Sport Dog collar set up and also the Invisible Dog Fence. Great products. Thanks Dog Line.”

Helpful Report

Posted 1 week ago

Hello dear, Thank you for your great feedback 😊 We’re very pleased to hear that your order arrived quickly and that the follow-up instructions made setting up your new collar simple and straightforward. It’s fantastic to know you’re having a positive experience with both your SportDOG collar and your Invisible Dog Fence system. Providing reliable, easy-to-use dog training collars and pet containment systems is exactly what we aim for. We really appreciate your support and are glad you’re happy with the products and service. If you ever need further assistance with your dog fence system, collar setup, or training advice, our team is always here to help.

Posted 1 day ago

“Really easy to navigate and the service is excellent 👌”

Helpful Report

Posted 2 weeks ago

“Many good training devices and I always tell my customers to use most of their products. Whenever I need information or advice they always take the time to explain and fix any problems if any (have had very few). Every product I have purchased has worked as good as or better than expected. I have been running a boarding kennel and training school for over 30 years and have saved many dogs lives by recommending these products.”

Helpful Report

Posted 3 weeks ago

“The dog line has excellent customer services. Colin rang me on the weekend to step me through an issue I was having with the signal not reaching my dogs collars. 10 minutes later we had the system up and running again. Sad to say from my end...it was operated error. The system was faultless”

Helpful Report

Posted 1 month ago

“Always excellent service. Nothing is too hard for those guys to sort out.”

Helpful Report

Posted 1 month ago

“Very good staff and good with giving out tracking”

Helpful Report

Posted 1 month ago

“Quick to deliver. Communication well. Happy to recommend”

Helpful Report

Posted 1 month ago

“Custumoer servuce is great. Very helpful and went out of their way to assist me. Very happy with my pager collar. One of my dogs is going deaf and it makes calling both of them when they are out the back of our 1 1/2 acre garden. Very pleased.”

Helpful Report

Posted 1 month ago

“We purchase the dogline back in 2015 was great both dogs at the time learnt quickly and was able to leave gate open and them not leave the property. Now have new puppy and able to still use it after all these years. Great product highly recommend.”

Helpful Report

Posted 1 month ago

“Bought the dog line 16 years ago for a 1 acre town property. Had large Russian Terriers Still works well. Needed to replace the wire a few times. Collins help excellent. Worth the extra cost. Recommended it to others who have had positive experience.”

Helpful Report

Posted 2 months ago

“We have had our dog line for quite a few months now & just reordered new batteries. Initially we hadn't worked out how to put the power up for the correction & our dogs did sometimes cross the line. However since adjusting the power they haven't crossed it once. Very happy with how it is working.”

Helpful Report

Posted 2 months ago

“What a great company to deal with service, delivery and after care all fantastic”

The Dog Line 5 star review on 11th December 2025

Helpful Report

Posted 3 months ago

“the collars worked well with one dog and effectively silenced the other dog. The second dog did suffer from depression but stopped barking. Hopefully she will calm down in time. She has always been super talkative and I give her breaks on the collar until she becomes too noisy. Dog one is perfect. Maybe its because she is a puppy.”

Helpful Report

Posted 3 months ago

“We have been using this product for 4yrs now. It gives us peace of mind to assist the peace between our neighbours when my overly anxious dog is barking. Thank you for providing a product that actually works.”

Helpful Report

Posted 3 months ago

“I never imagined I would have to use a training collar, but our Cocker Spaniel just wasn't responding well enough to traditional training methods. This collar has been fantastic, we have finally had some good results. Our dog is calm now, the whole house is more calm and we finally feel in control”

Helpful Report

Posted 3 months ago

“My dog Line containment systems is now over 2 years old and still works like the day I bought it. I have 2 Rotties and a kelpie running on 3 acres with paddocks surround the containment system. I have horses and sheep and it stops the dogs going into the paddocks but gives them the whole house yard and plenty of space. I previously had a different brand that keep running out of batteries that I had to buy every 2-3 months and lock dogs up when we weren't home as it was unreliable. NOT with our Dog line system. My dog line battery has lasted 2 years and have spare in the cupboard I haven't had to use yet. We have a spare collar for guest dogs that we train when they stay so they also don't chase stock. Easy to train the dogs pretty quickly using the training methods. LOVE my system and so do the dogs as it prevents them haven't to be i their smaller pens on the farm”

Helpful Report

Posted 3 months ago

“As a customer of The Dog Line I can honestly say, I always feel very satisfied. Colin has taken a lot of time making sure I get both the product that suits my needs and that I have all the answers to my inquiries on a couple of occasions now. The quick responses are always helpful and positive. Thank you so much for peace of mind during an often stressful time. I’m a very happy customer and recommend them highly.”

The Dog Line 5 star review on 22nd November 2025

Helpful Report

Posted 3 months ago

“i have a small dacshund wh would contantly bark , i didnt want something that would hurt him in anyway so i bought a automatic bark training collar for him , setting it on low when he would bark a sound would go off if he became quiet thete would be no more sound. When he continued to bark a stonger sound would continue until a buzzing was reached , when the barking stopped the collar would reset to standby until he would bark again . This has stopped unnessary barking and with a remote as well for training purposes this has helped when we go for a walk , i think this product is great”

Helpful Report

Posted 4 months ago

The Dog Line is rated 4.9 based on 1,322 reviews