The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,394 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Dog Line under the recommendation of a friend for their containment system 2.5 years ago, and it works a treat. Easy to set up and relocate if you have to and over the past 2.5 years its kept the dogs in a respectful of their boundary 99% of the time. I made another order recently for some products and didn't realise i made a mistake in that order, but with a phone call from the staff and the item corrected over the phone before packing was exceptional customer service in todays standard. Thank you Dog Line and staff”

Helpful Report

Posted 6 months ago

Thank you, Leanne, for your wonderful review—and we love hearing about your dog and cat too! 🐾 We’re so glad our dog containment system https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been working reliably for you over the past 2.5 years. It’s great to hear that it’s been easy to set up, simple to relocate, and effective in helping your dogs respect their boundaries. Long-term performance and flexibility are exactly what we aim to deliver with every system. We also really appreciate your kind words about our customer service. Catching and correcting your recent order before dispatch is something our team is always happy to do—making sure you get exactly what you need without any hassle. Thank you again for choosing Dog Line and for trusting us with your pet containment and training needs. We’re always here to help you and your pets stay safe, secure, and happy!

Posted 6 months ago

“The Dog Line does not only provide excellent installation services but also goes the extra mile in maintaining the installation. Colin was of great help when fixing an urgent situation which we greatly appreciated - great job.”

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Posted 3 days ago

“Several points of contact from purchase over the past 10 years. Never not fully attentive and facilitative but so tolerant of and helpful with a difficulty on one occasion, founded on my own diim-wittedness. The willingness to assist shines above the need to entice. Seems to have a real good philosophy, for the little I do know”

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Posted 1 week ago

“Collar worked immediately! Another fantastic product from dog line. Thank you for saving my dog and our relationship with the neighbours.”

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Posted 2 weeks ago

“Fantastic customer service both before and after our purchase. Ongoing support made easy even when user error is found to be the issue 😅”

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Posted 3 weeks ago

Thank you so much for the fantastic review! 🐾 It’s wonderful to hear that your dog learned his boundaries so quickly and has been successfully trained to enjoy the property safely and confidently. 🐶🏡 We’re also thrilled that you’ve found the system easy to install, the collar great quality, and our customer service helpful. Thank you for trusting The Dog Line and for recommending us — we really appreciate it! 💙

Posted 3 weeks ago

“⭐⭐⭐⭐⭐ Absolutely life-changing for us. We have a big property and this has given our dog so much freedom while also giving us peace of mind that he’s safe. He honestly only had to be corrected once or twice before he completely understood his boundaries, and now he knows exactly where he can and can’t go. It was really easy to install, the collar is great quality, and we love that if we have other dogs staying with us, they can wear the collar too and safely enjoy the property. The customer service has also been fantastic. We genuinely couldn’t be happier with it and would recommend The Dog Line in a heartbeat!”

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Posted 3 weeks ago

Thank you so much for such a wonderful review! 🐾❤️ It’s fantastic to hear how much freedom and peace of mind your Dog Line system has given you and your dog. It sounds like he was a very quick learner too! 😊 Knowing his boundaries after just one or two corrections is exactly what we hope to achieve — helping dogs learn where they can safely explore rather than feeling restricted. We’re also really pleased to hear you found the installation straightforward, the collar quality great, and our customer service helpful. And being able to safely include visiting dogs on the property is certainly a great bonus! Thank you for trusting The Dog Line and for recommending us so highly. We genuinely appreciate your support and are so happy to know your family — and your dogs — are enjoying the freedom! 🐶🏡💙

Posted 3 weeks ago

“Great service, quick postage”

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Posted 3 weeks ago

“I purchased the Mini Educator set approximately 2.5 years ago and it made a world of differance to my young GSP, unfortuneately I lost the transmitter lately and I sent a query to Dogline and got a phone call very shortly after outlining the options for replacemantm which I subsequently ordered. Fantastic service and advice, I have no hesitation in recommending Dogline to all other owners.”

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Posted 4 weeks ago

“Very professional business, Colin helped set up the unit over the phone when it needed a slight adjustment, very courteous and knew the product well.”

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Posted 1 month ago

Thank you so much for your lovely review, Alan! We’re really pleased to hear that Colin was able to help you get your unit adjusted and set up over the phone. He’ll be especially happy to know that his product knowledge and friendly approach made things easier for you. At The Dog Line, we genuinely believe that helping our customers is just as important as providing quality dog training and containment products. We’re always happy to take the time to talk things through and make sure you’re comfortable using your system. Thank you again for choosing The Dog Line and for taking the time to share such kind words about Colin and our team. We truly appreciate your support! 🐾❤️

Posted 1 month ago

“I can definitely attest to the quality of this product. 7 odd years in the sun and rain, sitting right in the dirt of our limestone driveway, being run over by trucks, cars, vans, motorbikes, golf carts and lawnmowers. No gate, no fence & both boys still not interested in crossing the line and going on ‘adventures’.”

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Posted 1 month ago

Thank you so much for sharing such a fantastic review and for putting your Dog Line to the ultimate real-world test, Mark! 🐾 Seven years of exposure to sun, rain, dirt and limestone — plus being driven over by trucks, cars, vans, motorbikes, golf carts and lawnmowers — is an incredible testament to the durability and quality of the system! We’re especially pleased to hear that your two boys are still happily respecting the invisible dog fence and staying safely contained, even without a traditional gate or physical fence. That’s exactly what a reliable dog containment system is designed to achieve. At The Dog Line, we’re proud to provide durable invisible dog fence solutions designed to help keep dogs safely contained while giving owners peace of mind. Thank you again for choosing The Dog Line and for sharing your experience. We absolutely love hearing stories like this — and the video is a fantastic example of the system doing its job! 🐶❤️

Posted 1 month ago

“Very happy customer, great friendly service & prompt delivery on a new battery for my collar which arrived the following day. You can't beat service like that ! Thanks you”

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Posted 1 month ago

Thank you so much for your wonderful review! 😊 We’re really happy to hear that you were pleased with our friendly service and the prompt delivery of your replacement dog collar battery. Getting the right spare part quickly is important, especially when you rely on your Dog Line collar every day. It’s fantastic to hear your new battery arrived the very next day — that’s the kind of customer service we always aim to provide! Thank you again for choosing The Dog Line and for taking the time to share your experience. We truly appreciate your support and kind words! 🐾❤️

Posted 1 month ago

“Great product, great service, great price, effective solution, easy installation & even better customer support.”

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Posted 1 month ago

Thank you so much for your fantastic review, Billy! We’re thrilled to hear you’re happy with your Dog Line product and that it has provided an effective and easy-to-install solution. It’s especially great to hear that you’ve been impressed with our customer support. At The Dog Line, we’re committed to providing quality dog containment and training solutions at great value, backed by knowledgeable advice and ongoing support. Thank you for choosing The Dog Line and for taking the time to recommend us. We truly appreciate your support! 🐾

Posted 1 month ago

“We have had our invisible dog line fence for nearly 5 years and haven’t looked back. We have had many different combinations and setups to suit our changing needs - and Colin and his team have been always able to give us expert advice to make sure our very boisterous canines are kept safe and contained. Thank you Dog Line”

The Dog Line 5 star review on 1st September 2026

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Posted 1 month ago

Thank you so much Lee-Anne, for your wonderful review and for sharing this great photo of your dogs! 🐶❤️ We’re thrilled to hear that your invisible dog fence has been keeping your dogs safely contained for nearly 5 years. It’s fantastic to know that as your needs have changed, Colin and the team have been able to provide expert advice and help you find the right Dog Line setup for your very boisterous canines! At The Dog Line, we’re proud to provide reliable invisible dog fence and dog containment solutions, backed by ongoing expert advice and customer support to help keep dogs safe at home. Thank you again for choosing The Dog Line and for trusting us to help keep your dogs safe and secure. We love seeing happy customers — and especially happy dogs! 🐕🐕

Posted 1 month ago

“Professional friendly business who have great customer services, really good quality products & loads of information to be offered. Products have always arrived promptly with no dramas which is great as we are regional NSW. I can highly recommend dealing with this business.”

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Posted 1 month ago

Hi Caz, Thank you so much for your fantastic review and for highly recommending The Dog Line! We’re delighted to hear that you’ve consistently experienced friendly, professional service, quality products and helpful information from our team. We know how important prompt and reliable delivery is, especially for our customers in regional NSW, so it’s great to know your orders have always arrived without any dramas. Thank you again for your continued support and trust in The Dog Line. We truly appreciate you taking the time to share your experience!

Posted 1 month ago

“We are incredibly grateful for the Dog Line anti-bark collar and the positive difference it has made for our family. What impressed us most wasn’t just how effective it was, but how quickly our dogs learned. After only a short period of using the collar, we no longer needed to leave it on. Simply showing it or putting it on briefly if the barking started again was enough to gently remind them, and the barking stopped almost immediately. Our goal was never to punish our beautiful puppies. We wanted a kind, humane and effective way to guide their behaviour while still allowing them to be playful, happy dogs. This has given us exactly that. As passionate travellers with our caravan, it’s so important to us that we are considerate of the people around us wherever we stay. Knowing we have a simple, reliable solution gives us peace of mind and allows us to enjoy our adventures with Daisy and Prince while respecting fellow campers and neighbours. A heartfelt thank you for creating a product that is so easy to use, incredibly effective and supports positive behaviour without being cruel. We couldn’t recommend it more highly to anyone who travels with their dogs or simply wants a compassionate way to manage excessive barking. Thank you for helping create happier travels—for us, our dogs, and everyone around us. 🙏🐾💛”

The Dog Line 5 star review on 7th August 2026

Helpful Report

Posted 2 months ago

Thank you so much for your beautiful review, Tammy, and for sharing the lovely photo of Daisy or Prince! They look absolutely gorgeous, and it's wonderful to see the happy dogs behind such a heartwarming story. We're delighted to hear that the Dog Line Anti-Bark Collar has helped your dogs learn so quickly in a kind and gentle way. It's exactly what we designed it for—encouraging positive behaviour while allowing dogs to remain happy, playful companions. It's especially rewarding to know that after their initial training, simply showing or briefly fitting the collar is enough to remind them to stay quiet. As fellow dog lovers, we understand how important it is to be respectful of others when travelling. We're thrilled that our humane anti-bark collar has given you confidence to enjoy your caravanning adventures with Daisy and Prince while helping keep the peace for fellow campers and neighbours. Thank you again for your thoughtful recommendation and for trusting The Dog Line. We hope you, Daisy, and Prince enjoy many more happy and peaceful adventures together. If you ever need advice or assistance, we're always here to help. Safe travels! 🐾

Posted 2 months ago

“I had Colin come and install a fence line to the front of my property. After two only trial learning runs, my dog, who was driving me and my neighbours mad with his escape artistry hasn't gone anywhere near the fence since. After-sales service also been excellent. Highly recommended!”

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Posted 2 months ago

Hi Ronan, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your Pet Barrier Electric Dog Fence has been such a success and that, after just two training sessions, your escape artist has learned to respect the boundary and stay safely at home. We're also delighted that Colin's professional installation and our after-sales support made the experience a positive one. Providing expert advice, quality installation, and ongoing customer service is what we strive for with every hidden dog fence system we install. Thank you for your recommendation and for trusting The Dog Line to help keep your dog safe while giving you and your neighbours greater peace of mind. If you ever need advice, support, or upgrades in the future, we're always here to help. We wish you and your dog many years of safe, happy freedom!

Posted 2 months ago

“Excellent to deal with and customer service. I bought and started using this device easy 5 or more years ago. I recently had a problem or thought I did, sent off a email to get a prompt reply and then Colin contacted myself directly himself via a phone call to help diagnose and get me back up running. Thank you again Colin 👍🏾”

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Posted 2 months ago

Thank you so much for your amazing 5-star review! It means a lot to hear that you've trusted your Pet Barrier Electric Dog Fence for over five years and that it's continued to serve you well. We're delighted Colin could personally help diagnose the issue and get your system back up and running quickly. Providing prompt, knowledgeable customer service and ongoing technical support is something we take great pride in, because we want every customer to enjoy years of reliable performance from their hidden dog fence. Thank you again for your kind words and continued support. We'll be sure to pass your feedback on to Colin. If you ever need advice, troubleshooting, or spare parts in the future, The Dog Line team is always here to help. We wish you and your dog many more years of safe, worry-free freedom!

Posted 2 months ago

“We bought the pet barrier electric dog fence for our mini poodle, shmoodle and mini foxie. The advice and after sales service from this company have been fantastic and the fence has totally lived up to expectation. The dogs are so well trained now that they don't even need the collar. (Not that I would want to count on that for too long). Highly recommended.”

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Posted 2 months ago

Thank you for your fantastic review and recommendation! We're delighted to hear that your Mini Poodle, Schnoodle, and Mini Foxie have done so well with their Pet Barrier Electric Dog Fence. It's great to know the system has lived up to your expectations and that the dogs now reliably respect their boundary through proper dog fence training. You're absolutely right—while it's wonderful that well-trained dogs often remember their boundaries without wearing the collar, we always recommend using the collar whenever they're in the containment area to ensure consistent, long-term safety. We also really appreciate your kind words about our advice and after-sales support. Helping our customers achieve the best possible results with their hidden dog fence is what we're passionate about. Thank you again for choosing The Dog Line. We wish you and your dogs many years of safe freedom, and we're always here if you ever need assistance or advice in the future.

Posted 2 months ago

“Fàst shipping”

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Posted 2 months ago

Thank you for your 5-star review! We're glad to hear your order arrived quickly. At The Dog Line, we work hard to provide fast Australia-wide shipping so you can start using your dog training products, electric dog fence, or dog training collar as soon as possible. We appreciate your support and look forward to helping you and your dog again in the future!

Posted 2 months ago

“Fantastic follow-up service after ordering on line to check we had the right product. Accurate delivery times. Most of all, great quality product which has separated our dogs from the temptations of rural life for many years. I love the versatility of this product - when we head to friends or family who have the same dog line, we just take the collar and our dogs can enjoy their freedom *but only as much as the fence allows!)”

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Posted 2 months ago

Thank you so much for your wonderful review! We're thrilled to hear that our follow-up support helped ensure you had the right product and that your order arrived exactly as expected. It's fantastic to know your Pet Barrier Electric Dog Fence has been keeping your dogs safe from the temptations of rural life for many years. One of the great advantages of our hidden dog fence system is its flexibility, and we're delighted you're able to take your dogs' collars to friends' and family's compatible Dog Line systems so they can enjoy safe freedom wherever they go. Thank you for trusting The Dog Line to help keep your dogs safe. We truly appreciate your support and are always here if you need advice, product support, or assistance in the future. We wish you and your dogs many more years of safe, happy adventures!

Posted 2 months ago

“Great product. Have used two collars one for a large dog and another collar for a miniature dachshund. Both worked perfectly. Worked for over eight years.”

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Posted 2 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that our dog training collars have worked perfectly for both your large dog and your miniature Dachshund. It's especially rewarding to know they've provided reliable performance for over eight years. We design our training collars to be effective for dogs of different sizes, and it's great to hear they've delivered consistent results for both of your dogs. Long-term reliability is something we pride ourselves on, and feedback like yours means a lot to our team. Thank you for choosing The Dog Line and for sharing your experience. We truly appreciate your support and look forward to helping you with all your dog training and dog containment needs for many years to come.

Posted 2 months ago

The Dog Line is rated 4.9 based on 1,394 reviews