The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,342 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the mini educator ecollar and it’s amazing! All staff have been super helpful, we purchased the second collar for our other dog. Highly recommend this company 5* from us!!”

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Posted 7 months ago

“Easy fantastic setup! Never used or owned a boundary collar = absolutely AMAZING, quick installation and dogs very clicked on quickly. Works wonders!!!”

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Posted 7 months ago

“Easy to set up, quick delivery. Our walks are a lot more enjoyable now for both my dog and myself, he responds well to vibrate, I have only used the other setting when he was in full flight chasing birds.”

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Posted 7 months ago

“I bought our dog line electric fence system about 18 months ago. It works amazingly. I can't fault it. We have a large German Shepherd that would jump over fences. He now knows exactly where the line is. It has given me peace of mind as I can go out and know he'll be there when I get home. I'm not much of a dog trainer but he learnt very quickly. Price is a lot cheaper than putting in fencing. It is works just as it's supposed to. Thank you👍👍👍”

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Posted 7 months ago

“I cannot express how much the Pet Barrier fence system has changed EVERYTHING for us. We live on a rural property. Our 3 year old Neopolitan Mastiff Apollo (60kg) was escaping our fences daily to chase cattle on a neighbouring property. We had tried everything to stop him and the constant anxiety it was causing for our whole family and the neighbours was intense. On a Sunday afternoon after a particularly bad chasing event I was at my wits end and starting googling training collars and found The Dog Line. I made the call to find out what my options were. Colin was amazing. My husband I sat at the dining table with Colin on speaker phone going through our options. Colin helped us to understand why the fence system would be a better option for our size property and the issues we were having with Apollo. He guided us through calculating exactly how much wire we would need to fence our 1 acre house yard and took all the guess work out of getting exactly the right system. He had a comprehensive quote in my inbox the same day. The system was shipped the day payment was made and we received it 2 days later. My husband spent those 2 days watching all of Colin’s instructional videos on the Dog Line website and on YouTube. The fence system was very easy to install. We had a couple of questions and we were able to call Colin and get immediate answers. We did the training with Apollo that Colin recommended and Apollo immediately responded. I have waited a month before writing this review. This system has been a total game changer. Apollo does not leave the yard anymore unless he is on a lead and being walked by a family member. We do not have to monitor his every movement in fear of his roaming and getting into mischief. He will happily lay in the sun and exist within his boundary without issue. We have all noted that he is calmer and easier to manage now that he has a clear boundary. We no longer have to lock him up when we go out. Our neighbours are thrilled that he has not once been on their property since installing the system. From that very first phone call til now I have been extremely impressed with Colin and the dog Line and would not hesitate to recommend to everyone. We had a major problem and found the right person with the knowledge, experience and right product to solve it. Thank you Colin.”

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Posted 7 months ago

“Best thing we ever purchased to stop our two beagles from digging under our fence and disappearing for days in the hills.”

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Posted 8 months ago

“The Dog Line are always supportive and helpful. I have needed assistance twice with my educator collar and they have been great. Even when I ordered the wrong product they rang to question and cancelled the order. The whole team are Fab.”

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Posted 8 months ago

“Fantastic customer service...The dog line keeps my German Shepherds and Chihuahua's safe and contained.”

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Posted 8 months ago

“I have order two barking collars for my two dogs a few years ago and both collars worked immediately. I have a double coat blue heeler and did have a short coat bull arab. The double coat I needed to clipped around the neck and the collar worked better. I didn't find I needed to tighten the collars to keep the device against the dogs neck, the collar would naturally hang and touch skin. Both collars are still working great. The effects on both dogs have never caused my dogs pain just some discomfort when they feel the effects. I have just ordered more batteries, I accidentally submitted two orders, I tried to call the office but no answer. They immediately called me back and cancelled my double order. My funds were returned very quickly also. It was an express post and it arrived the following g week. I recall speaking to the office before purchasing my collars a few years ago and the lady was very helpful. I give this company and their product a 10/10 due to the excellent and friendly customer service and the fact the device works as advertised.”

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Posted 8 months ago

Thank you, Nicole, for your detailed and thoughtful review! We’re so pleased to hear your experience with BC6 Bark Control Dog Collar https://www.thedogline.com.au/buy/barking-dog-training-collar-1 has been consistently positive over the years. It’s great to know the collars worked immediately for both your Blue Heeler and Bull Arab, and that they continue to perform reliably long-term. Your practical insights—such as adjusting for coat type to ensure proper contact—are especially helpful for other dog owners considering bark control solutions. At The Dog Line Pty Ltd, we focus on providing effective, humane training tools designed to support behaviour training through consistent feedback rather than causing pain. We’re glad to hear your dogs experienced only mild discomfort and responded well to the training. We also appreciate your comments about our customer service. Handling your duplicate order quickly, processing the cancellation, and ensuring a fast refund and delivery reflects the level of support we aim to provide every customer. Thank you again for your 10/10 recommendation—it means a great deal to our team and helps other dog owners choose trusted, proven training solutions. 🐾 If you ever need further assistance with your bark collars or training advice, we’re always here to help!

Posted 1 month ago

“Hi I have a Sports Dog training collar, which has been amazing. I hadn’t needed to use it for some time, but wanted to do some chicken training. The Dog Line service was extremely helpful. They sourced the problem; the collar was not picking up the signal and clarified my purchase dates. As it was still under warranty I received a replacement collar. It made my year! Thank you The Dog Online Highly recommended ⭐️”

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Posted 8 months ago

“Recently purchased two sport dog training collars and am very plaesed with the results that we achieving. Its been an absolute gamer changer, especially for our wheel biting Cattle Dog. Highly reccomend the dog line and its products. There collars have been an awesome training tool that I wish I had started using years ago. Its now complety stress free to walk our dogs anywhere, inclusing out bush with wildlife everywhere.”

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Posted 8 months ago

“Great products, great service, great advice on questions”

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Posted 9 months ago

“We purchased the groundskeeper system and are delighted to report it has been a success! We don’t have fences on our property and we’re having trouble with our 10 month old Labrador, “Tilly”, chasing us up the road which eventually leads to a highway. After a surprisingly short amount of training she is a very aware of the boundaries and doesn’t try to follow us off the property or wander away while we aren’t home. The communication with the company is excellent with someone always available to answer questions and give advice about set up and training. Highly recommended!”

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Posted 9 months ago

hank you, Karen , for your excellent review! We’re delighted to hear that the Pet Barrier GroundsKeeper Dog Fence System https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been such a success for your property and for Tilly (very pretty, by the way!). It’s fantastic that, despite not having physical fencing, your Labrador has quickly learned her boundaries and is now safely contained after a short training period. Situations involving properties near roads or highways can be particularly concerning, so it’s great to know the system has helped prevent Tilly from chasing or wandering, giving you added peace of mind when she’s at home. At The Dog Line Pty Ltd, we’re committed to supporting customers not only with reliable containment solutions but also with clear guidance during setup and training. We’re glad our team was available to assist you whenever needed. Thank you again for your recommendation—it’s wonderful to hear such a positive outcome, and we appreciate you sharing your experience to help other dog owners find an effective containment solution. 🐾 If you ever need further advice or support, we’re always here to help!

Posted 1 month ago

“Very quick delivery using express post. The package was prepared by The Dog Line within an hour of ordering and delivered to post office for postage that same afternoon. Ordered two menacing dog signs and a medium regulated dog collar. Colin was very accommodating and helpful.”

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Posted 9 months ago

“I purchased an e collar from The Dog Line, it arrived quickly & worked very well to teach my dogs, who were new to farm life, not to chase/eat chickens. Great product & service, highly recommend”

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Posted 10 months ago

“The service the dog line gave us was great. I bought a dog line for a naughty escape artist dutch Sheppard. I than bought another one for my partners place as my naughty dog and his hound would escape since than I have trained all my dogs to a dog a line. I live in the Central highlands in Tasmania we don't have any fences but with a dog line who needs a fence. I have had to return one collar due to dog chewing it was replaced as their warranty said. Nothing is to much for the Dog line. My only advice is don't buy a cheap one as they can burn the dogs. I would not hesitate to buy from them again a safe dog is a happy dog”

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Posted 10 months ago

“The dog line were great to deal with. Just shy of 2 years installed now and no issues, kept our 2 peanuts in the property well and the cable was easily bury-able. They did need the higher settings 6 and 7 though so its good the collars go strong enough”

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Posted 10 months ago

“We have the dogline boundary fence and have never had any issues it covers just over 5 acres. I also have the mini educator e collar and can’t fault that either. Great customer servide and friendly staff”

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Posted 10 months ago

“This is working a treat with my pup. She is learning very fast. Highly recommend”

The Dog Line 5 star review on 5th July 2025

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Posted 10 months ago

Thank you so much, Caroline! We’re thrilled to hear that the Educator ET-300 Mini Remote Dog Training Collar https://www.thedogline.com.au/buy/educator-remote-dog-trainer-et-300ts-mini is working so well for your pup and that she’s learning quickly—that’s exactly the kind of progress these training tools are designed to support when used correctly. At The Dog Line Pty Ltd, we’re passionate about helping dog owners achieve reliable training outcomes with safe, effective equipment backed by helpful guidance. It’s always rewarding to hear real success stories like yours, especially when owners see fast improvement in their dogs’ behaviour and responsiveness. Thank you for sharing your experience and for the recommendation—it means a lot to us and will certainly help other dog owners looking for effective remote training solutions. 🐾 If you ever need tips or support as you continue training, we’re always here to assist!

Posted 1 month ago

“Great to do business with. Fast freight.”

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Posted 11 months ago

The Dog Line is rated 4.9 based on 1,342 reviews