The Dog Line Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
With months of annoying the neighbours with my dogs barking, it took a week and we saw results. My dog would bark and get herself so worked up I was convinced she would give herself a heart attack. A combination of the barking collar and CBD oil she and the neibours are getting used to a much quieter life.
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Great service and reasonably quick.
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The R12 are ok with one of our dogs but is totally Crap when it came to our mastiff cross boxer he jumped the fence even with the xollar on the top setting. Now that i have put the R9 stubborn dog collar on him its set on 6 he has stayed in yard
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The Dog Line has great service and prompt delivery.
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Easy to use, enough collar to fit my Great Dane and now the training begins.
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Service great has worked well so far
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Easy company to order from and quick order arrival.
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Came quickly and great to deal with!
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Works great on our moodle, after 1 week she has got the message. Happy neighbours.
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Great product great company unfortunately delivery time was 2 weeks in todays online shopping speed it everything Understand I didn’t use express but still I find we order bases on delivery speed and we are a busy family Cheers
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Hi Josh. Unfortunately, the post is taking longer than usual these days. There is no pattern to it - it seems some packages get delayed and take a while. Glad you like the product. Express may be a good option.
Great collar. Fits my 8m old Bull Arab perfect. Just thought the quality would be a little better but other then that just what I expected.
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The staff at The Dog Line are extremely courteous and oh so helpful. They really do go above and beyond in terms of customer service and great products.
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**revised** these guys were very prompt to call me and discuss at length about what I thought was an issue. V happy with the service so far. Yet to try the amended collar but expecting it to A-Ok! Thanks team. The collar is so sensitive I haven’t been able to use it on our dog. Tried to send email but it got returned. Not the best start but would appreciate speaking with a sales person that knows the product and can let me know how to adjust /work it so we can use it. Thx
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My 6yo Kelpie x Labrador named Renly sometimes likes to bark at leaves moving in the wind throughout the day, which when working from home is not ideal! We have used the Petsafe Citronella collar with great success - until we moved house, and lost the charging cable for it. We struggled to find an Australian retailer for a replacement cable, until we came across The Dog Line. While I would've appreciated a bit more communication and speedier processing around sending the order, it did arrive within 3 weeks and has functioned perfectly, as expected. See attached picture of Renly, who knows now that when his collar is on, it's time to relax all day instead of worrying about those pesky leaves.
The Dog Line 4 star review on 31st March 2021
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Hi Whitney. Thanks for your review and feedback. Sorry that we did not keep in touch better - we actually have to get those brought in as a special order or remove one from a kit. Which may be a reason for the delay. As you found... many businesses sometimes would not bother with a fidley orders.
Initially I had a problem with my bark collar purchase and it did take way to long to receive, but once the business owner "Colin" heard about my problem he was quick to contact me and resolve the issue straight away. I am now happy that I purchased through "The Dog Line". Ken
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We bought one of the barking collars for our noisy dog and we put it on when we went out to cut firewood. Having had a barking collar previously, she knew what it was all about and we did not hear a peep out of her. The delivery was very quick, as was the notice that it was on its way. The collar has to be shared around for any of our 7 dogs who become noisy.
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Really happy with the service
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i am very happy with the company and the product i bought. at 65 i have a difficult 10mth old and the ez 900 educator has proven a lifesaver for me. THANK YOU DOG LINE .and thank you to the staff in WA were awesome in helping me to set it up. cheers guys zoie brooks 0421928949
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Works amazingly for one of our dogs who has stopped barking almost completely. Our other (pug puppy) is a tad headstrong and still intermittently barks (much to the dislike of our other dog). However, it’s been a great tool, in conjunction with some other behavioural trainings we have put in place for both dogs and stopped so much frustration at our end.
The Dog Line 4 star review on 14th February 2020
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Oh wow! Love reading your review and what a cute photo! Thanks Sherri, for sharing your thoughts and this lovely picture. It made our day! Keep in touch
I can’t seem to get dog collar working Can you call me please on 0434 048 887
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The Dog Line is rated 4.9 based on 1,246 reviews