The Dog Line Reviews

4.9 Rating 1,247 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,247 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
My experience using the Petsafe barking collar is good for start my dog stop barking for awhile. However, after few days the collar is not working anymore. I checked everything it’s fully charged but no longer effective my dog is barking while using it. :(
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Unfortunately the collar keeps coming Loose and if no contact it doesn’t work , shoul also come loose it’s a remote
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Very strong line but need to think about how to facilitate stripping of casing for joins etc Near impossible to strip the casing to expose the copper
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At the moment I can’t get it to work, so I only hope I haven’t wasted my money
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I have bought two of these collars. First one last well but rusted and became smelly. Second one was good, only issue is that there is no ring to attach lead to so very disappointed.
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Product was delivered ordered and in a timely manner.
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We ordered the mini-educator training collar, it was despatched and received very quickly and the product is great. The metal clip on lanyard broke only a few weeks in, I have emailed the dog line for a replacement but 4 weeks later have heard nothing. So great product but not so great follow up service.
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Reasonably quick transport. The instructions were easy to follow but hard to read, minuscule print font. The device works as advertised, but the citronella spray doesn't seem to affect him. The device does spray a mist, I see his head shy away, for an instant, then its back to barking, regardless of the citronella. I'm trying to synchronise my use of verbal commands, the citronella device and a sonic device, to achieve the desired aim of barking as a warning, when needed, a single woof when alerting me, and not much other barking.
The Dog Line 3 star review on 26th September 2020
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Complaints from the neighbours about our dog barking prompted research into bark collars. We had used one with some success on a previous dog and thought it would do the trick with our 9 month old German Shepherd. The Dog Line site was easy to navigate and delivery was prompt. Unfortunately our stubborn ( not so)little miss thinks its a joke. She yelps at a shock but continues to bark. It is hard to know if the intensity is increasing and she does not appear to associate the sting with the barking. Disappointed with the purchase. I hope other customers have better outcomes
The Dog Line 3 star review on 21st September 2020
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i received no reply to my 2 last emails which concerns me, prior to that i was very happy with the communication, i have still received no reply after 2 weeks, the product is working well
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Initially we were concerned as she would yelp & be terrified! now we place on her & she stays quiet
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Quick delivery
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The Dog Line is rated 4.9 based on 1,247 reviews