The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,283 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works amazingly for one of our dogs who has stopped barking almost completely. Our other (pug puppy) is a tad headstrong and still intermittently barks (much to the dislike of our other dog). However, it’s been a great tool, in conjunction with some other behavioural trainings we have put in place for both dogs and stopped so much frustration at our end.”

The Dog Line 4 star review on 14th February 2020

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Posted 5 years ago

Oh wow! Love reading your review and what a cute photo! Thanks Sherri, for sharing your thoughts and this lovely picture. It made our day! Keep in touch

Posted 5 years ago

“I can’t seem to get dog collar working Can you call me please on 0434 048 887”

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Posted 5 years ago

“Dog line has a range bof products helping dog owners give their dogs the best”

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Posted 5 years ago

“Hi there, the stop barking collar has not stopped our dog from barking. He is a cross between a poodle and a lopsa opsa . Does the collar usually work on this breed ?”

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Posted 5 years ago

“Product as described however one dog ate the collar off the others neck within a day (not your fault) maybe need to try and make an indestructible product ☺️”

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Posted 6 years ago

“Fast, efficient, friendly with a great range of products. Not much else you really need.”

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Posted 6 years ago

“Tried the citronella collar route on our wilful Westie. After a week of this, she decided she didn't care anyway and went right back to her favourite pastime-barking at our neighbour's dog. Gave Dog Line a call and spoke to Colin who recommended Rent a Bark Control Collar. They were fantastic to deal with and I truly appreciate the fast delivery. Would highly recommend.”

The Dog Line 4 star review on 6th May 2019

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Posted 6 years ago

That's fantastic, Kim! Thanks for sharing your feedback about the collar and the excellent service you received from us. That's what we always aim for! Keep in touch and your westie is really a beautiful one.. Thanks for sharing her picture!

Posted 6 years ago

“Very helpful in navigating around their website and excellent on line support”

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Posted 6 years ago

“Very quick delivery...very helpful service...see how the next5-6weeks go re product😊”

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Posted 6 years ago

“Quick despatch and good support”

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Posted 6 years ago

“Only had the product for a week but it does seem to be working. I hope it stays that way as the constant barking of 2 dogs was very annoying. Cheers vicki.”

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Posted 6 years ago

“When we received our order it was not as expected. However when i rang the order was fixed and all sorted by a lovely staff member Thanks for the great service”

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Posted 6 years ago

“Dog collar stopped working, one call to the extremely helpfull staff at the dog line and a replacement unit was shipped immediatly. thanks guys.”

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Posted 7 years ago

“Purchased a collar for my daughter to stop the dog from barking. Seemed to work for a few days but then she either got used to it or it stopped working. Will check with her and see how it is going.”

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Posted 7 years ago

“Very quick postage”

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Posted 7 years ago

“It arrived quickly despite only being able to come standard mail (Aerosol) and the product has worked really well.”

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Posted 7 years ago

“Good product and service Arrived on time”

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Posted 7 years ago

“My boy Max had been causing issues for some time and we had tried the Citronella collars but he seems to be immune. We resorted to something more persuasive and it worked a treat. He will still yap but only once and then stop. We are had it now for a few weeks and he is much better behaved and the neighbours are happy too!”

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Posted 7 years ago

“Loved the product I ordered. Very competitive price. :-)”

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Posted 7 years ago

“Hi, Thank you for your prompt delivery of the barking collar. This is the second one we have bought of the same brand. It certainly does the job. Gus only barks twice when he is wearing it, as he's aware of the outcome if he continues. Thanks again, you've taken the annoying barking out of our day. Cheers Andrew”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,283 reviews