The Dog Line Reviews

4.9 Rating 1,248 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Very quick & reliable service. Unfortunately the Bob-a-lot was no match for my 1 year old German Shepherd who destroyed it in 2 days. Really struggling to find a toy that keeps his interest & last a long time. Will use The Dog Line again!
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Thanks Jason - We know our clients need our products fast... 'The Flash' has nothing on us. :)
Quick delivery
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Collars are great. The dogs are happy to stay within the boundaries even if collars are off. Prompt service and product support. Have recommended the electric perimeter fencing collars to others.
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did not know what was the best option, so used the Chat. Jo gave me the best alternative for my problems. Very easy to deal with although I found the check out tricky. I could not select the split payment system.
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Dear Merilyn, Glad to hear that Jo was able to find the best option for you. For the split payment option, it can only be done for Ezidebit form at the check out page for now. Keep in touch, cheers! Colin The Dog Line
Being able to rent try but
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I love the user-friendly website, fast delivery. My dog fence was easy to use! Good Job. Thanks
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Over the top customer service! You guys really helped us a lot. we were very frustrated dog owners, the dog fence is amazing and hassle free. Thanks you!
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You are the best! Quick delivery and amazing customer service. Thank you, The Dog Line- Sue
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The Dog Line website was very easy to navigate. I thought your product videos were very useful. Can't wait to receive my dog barking collar.
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I love the service and good quality product that I received from The Dog Line. Well done!
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The item was posted quickly and as describer. The only problem I had was with communication they were a bit slow responding.
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Very Happy. I bought the Dog Watch Bark Collar, it worked well and the staff were very helpful. Zoe
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We received our Groundskeeper Kit about 1 month ago. Our Golden Retriever (about 16 months old) who was so fond of escaping over or under the fence is now contained. Within 2 weeks she had learned to stay in the boundaries. Before installing our kit and the completing the subsequent training she would scramble over or under the fence or bolt to the fence, barking when one of her favourite temptations appeared. I was a little concerned that she would forget the boundary and just run straight through, but that hasn't happened once. She is tempted everyday by people walking their dogs, by birds or helicopters flying overhead and by our neighbour kicking the ball for their dog, but she still does not attempt to cross her boundary. It's nice to have her laying at the back door again, ready to play and chase the ball and spend time with us rather than being contained for most of the day.
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Goods delivered promptly Easy to install and work well
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The dog line has successfully kept my two terriers from escaping our 3.5 acre property. Can certainly recommend it
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The order arrived very quick!! And so far the training collar is working well!!
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Stopped the dogs jumping out of the yard!
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Team is extremely responsive to feedback and getting the best solution.
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Thanks Alan Your feedback is appreciated - we have made some changes that will help people in the future. Colin
I ordered a citronella dog collar online however when I spoke with the contact area, they advised that this was not the product that was most suited to solve my barking problem. The gentleman talked me through the recommended product that would work for me and after fitting it to my little barker, it has worked a treat. Thankyou for your service, it was fantastic.
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After paying for express post I am surprised that it still takes so long to get here as double the cost of delivery I expected only a couple of days Thanks
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The Dog Line is rated 4.9 based on 1,248 reviews