The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Frenchie is a great footballer - a la Ronaldo, so the bungee ball is a complete winner. He hasnt quite worked out that it will deliver treats but the amusement factor watching him head the ball is worth the addmission fee !!!”

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Posted 7 years ago

“Very quick & reliable service. Unfortunately the Bob-a-lot was no match for my 1 year old German Shepherd who destroyed it in 2 days. Really struggling to find a toy that keeps his interest & last a long time. Will use The Dog Line again!”

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Posted 7 years ago

Thanks Jason - We know our clients need our products fast... 'The Flash' has nothing on us. :)

Posted 7 years ago

“Quick delivery”

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Posted 8 years ago

“Collars are great. The dogs are happy to stay within the boundaries even if collars are off. Prompt service and product support. Have recommended the electric perimeter fencing collars to others.”

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Posted 8 years ago

“did not know what was the best option, so used the Chat. Jo gave me the best alternative for my problems. Very easy to deal with although I found the check out tricky. I could not select the split payment system.”

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Posted 8 years ago

Dear Merilyn, Glad to hear that Jo was able to find the best option for you. For the split payment option, it can only be done for Ezidebit form at the check out page for now. Keep in touch, cheers! Colin The Dog Line

Posted 8 years ago

“Being able to rent try but”

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Posted 8 years ago

“I love the user-friendly website, fast delivery. My dog fence was easy to use! Good Job. Thanks”

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Posted 8 years ago

“Over the top customer service! You guys really helped us a lot. we were very frustrated dog owners, the dog fence is amazing and hassle free. Thanks you!”

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Posted 8 years ago

“You are the best! Quick delivery and amazing customer service. Thank you, The Dog Line- Sue”

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Posted 8 years ago

“The Dog Line website was very easy to navigate. I thought your product videos were very useful. Can't wait to receive my dog barking collar.”

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Posted 8 years ago

“I love the service and good quality product that I received from The Dog Line. Well done!”

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Posted 8 years ago

“The item was posted quickly and as describer. The only problem I had was with communication they were a bit slow responding.”

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Posted 8 years ago

“Very Happy. I bought the Dog Watch Bark Collar, it worked well and the staff were very helpful. Zoe”

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Posted 8 years ago

“We received our Groundskeeper Kit about 1 month ago. Our Golden Retriever (about 16 months old) who was so fond of escaping over or under the fence is now contained. Within 2 weeks she had learned to stay in the boundaries. Before installing our kit and the completing the subsequent training she would scramble over or under the fence or bolt to the fence, barking when one of her favourite temptations appeared. I was a little concerned that she would forget the boundary and just run straight through, but that hasn't happened once. She is tempted everyday by people walking their dogs, by birds or helicopters flying overhead and by our neighbour kicking the ball for their dog, but she still does not attempt to cross her boundary. It's nice to have her laying at the back door again, ready to play and chase the ball and spend time with us rather than being contained for most of the day.”

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Posted 8 years ago

“Goods delivered promptly Easy to install and work well”

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Posted 8 years ago

“The dog line has successfully kept my two terriers from escaping our 3.5 acre property. Can certainly recommend it”

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Posted 8 years ago

“The order arrived very quick!! And so far the training collar is working well!!”

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Posted 8 years ago

“Stopped the dogs jumping out of the yard!”

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Posted 8 years ago

“Team is extremely responsive to feedback and getting the best solution.”

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Posted 8 years ago

Thanks Alan Your feedback is appreciated - we have made some changes that will help people in the future. Colin

Posted 8 years ago

“I ordered a citronella dog collar online however when I spoke with the contact area, they advised that this was not the product that was most suited to solve my barking problem. The gentleman talked me through the recommended product that would work for me and after fitting it to my little barker, it has worked a treat. Thankyou for your service, it was fantastic.”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews