The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,372 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchase the dogline back in 2015 was great both dogs at the time learnt quickly and was able to leave gate open and them not leave the property. Now have new puppy and able to still use it after all these years. Great product highly recommend.”

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Posted 6 months ago

Thank you for your feedback Fiona! We’re glad to hear you’re happy with your purchase. Getting your dog comfortable with a new mask can take a little time and patience, but with positive reinforcement and gradual introduction, most dogs adjust quickly. You’re on the right track, and we’re confident your dog will comply soon! We appreciate your support and are always here if you need tips or guidance for a smooth training experience.

Posted 4 months ago

“Bought the dog line 16 years ago for a 1 acre town property. Had large Russian Terriers Still works well. Needed to replace the wire a few times. Collins help excellent. Worth the extra cost. Recommended it to others who have had positive experience.”

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Posted 6 months ago

Thank you, Robert, for sharing your experience! We’re thrilled to hear that your The Dog Line system has been working reliably for 16 years, even with large Russian Terriers on a 1-acre property. It’s great to know that our team, especially Colin, could provide excellent support when replacing the wire. We take pride in delivering durable and effective dog containment systems that are worth the investment, and it’s wonderful to hear you’ve recommended us to others who’ve had positive results. Your trust means a lot to The Dog Line!

Posted 4 months ago

“We have had our dog line for quite a few months now & just reordered new batteries. Initially we hadn't worked out how to put the power up for the correction & our dogs did sometimes cross the line. However since adjusting the power they haven't crossed it once. Very happy with how it is working.”

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Posted 6 months ago

Thank you Michelle, for sharing your experience with The Dog Line system! It’s great to hear that after adjusting the correction level, your dogs are now respecting the boundary perfectly. Finding the right setting is an important part of successful dog containment training, and it’s fantastic that you’ve achieved such reliable results. We’re also pleased to hear the system has been working well for you over the past few months—and that a simple battery replacement has kept everything running smoothly. Consistent performance is exactly what we aim for with our electronic dog fence systems. If you ever need help with settings, maintenance, or expanding your setup, our team is always here to assist. Thanks again for your support—we’re glad The Dog Line is helping keep your dogs safe and secure!

Posted 4 months ago

“What a great company to deal with service, delivery and after care all fantastic”

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Posted 7 months ago

Thank you so much, Maree, for your kind words—and we absolutely love the photo of your beautiful dog! 🐶 We’re thrilled to hear you had a fantastic experience with The Dog Line, from service and delivery right through to aftercare. Providing reliable support and quality dog bark collar solutions is what we’re all about, so it means a lot to know we’ve delivered on that for you. Your feedback helps other dog owners feel confident choosing a trusted solution to keep their pets safe and well-trained. Thanks again for your support—we’re always here if you need anything in the future!

Posted 4 months ago

“the collars worked well with one dog and effectively silenced the other dog. The second dog did suffer from depression but stopped barking. Hopefully she will calm down in time. She has always been super talkative and I give her breaks on the collar until she becomes too noisy. Dog one is perfect. Maybe its because she is a puppy.”

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Posted 7 months ago

Thank you, Mick, for sharing your experience with your dogs—we really appreciate the detailed feedback. It’s great to hear that the collars have been effective in reducing excessive barking and helping create a calmer environment. Every dog responds differently to bark control collars and dog training systems, especially when there are differences in age, temperament, and personality—like with your puppy compared to your more vocal dog. We do take your note about your second dog seriously. For more sensitive or “talkative” dogs, we always recommend using the lowest effective setting, allowing regular breaks (as you’re already doing), and combining the collar with positive reinforcement to ensure a balanced and comfortable training experience. This helps support both behaviour improvement and overall wellbeing. If you’d like, our team at The Dog Line can help you fine-tune the settings or suggest alternative training approaches better suited for more sensitive dogs. Thanks again for your honest feedback—it’s valuable for us and for other dog owners looking for safe and effective barking solutions.

Posted 4 months ago

“We have been using this product for 4yrs now. It gives us peace of mind to assist the peace between our neighbours when my overly anxious dog is barking. Thank you for providing a product that actually works.”

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Posted 8 months ago

“I never imagined I would have to use a training collar, but our Cocker Spaniel just wasn't responding well enough to traditional training methods. This collar has been fantastic, we have finally had some good results. Our dog is calm now, the whole house is more calm and we finally feel in control”

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Posted 8 months ago

“My dog Line containment systems is now over 2 years old and still works like the day I bought it. I have 2 Rotties and a kelpie running on 3 acres with paddocks surround the containment system. I have horses and sheep and it stops the dogs going into the paddocks but gives them the whole house yard and plenty of space. I previously had a different brand that keep running out of batteries that I had to buy every 2-3 months and lock dogs up when we weren't home as it was unreliable. NOT with our Dog line system. My dog line battery has lasted 2 years and have spare in the cupboard I haven't had to use yet. We have a spare collar for guest dogs that we train when they stay so they also don't chase stock. Easy to train the dogs pretty quickly using the training methods. LOVE my system and so do the dogs as it prevents them haven't to be i their smaller pens on the farm”

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Posted 8 months ago

“As a customer of The Dog Line I can honestly say, I always feel very satisfied. Colin has taken a lot of time making sure I get both the product that suits my needs and that I have all the answers to my inquiries on a couple of occasions now. The quick responses are always helpful and positive. Thank you so much for peace of mind during an often stressful time. I’m a very happy customer and recommend them highly.”

The Dog Line 5 star review on 22nd November 2025

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Posted 8 months ago

Thank you, Emma, for your kind words and thoughtful review! We’re delighted to hear that you’ve consistently had a positive experience with The Dog Line Pty Ltd. It’s great to know that Colin was able to take the time to understand your needs and guide you toward the right products for your situation. Providing clear, prompt, and helpful support is something we take pride in, and we’re glad that our team could give you the confidence and peace of mind you needed during the process of choosing the right dog training solution. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever need further advice or assistance, we’re always here to help you and your dog on your training journey 🐾

Posted 3 months ago

“i have a small dacshund wh would contantly bark , i didnt want something that would hurt him in anyway so i bought a automatic bark training collar for him , setting it on low when he would bark a sound would go off if he became quiet thete would be no more sound. When he continued to bark a stonger sound would continue until a buzzing was reached , when the barking stopped the collar would reset to standby until he would bark again . This has stopped unnessary barking and with a remote as well for training purposes this has helped when we go for a walk , i think this product is great”

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Posted 8 months ago

Thank you for sharing your experience! We’re so glad to hear that our automatic bark training collar has been an effective and humane solution for your Dachshund. It’s great to know the gradual sound and vibration settings are helping reduce excessive barking while keeping your dog safe and comfortable. We’re also happy that the remote feature is making training during walks easier for you. We truly appreciate your recommendation and are committed to providing reliable, safe, and easy-to-use dog training solutions. If you ever need assistance or have any questions, our team is always here to help!

Posted 3 months ago

“Purchased the mini educator ecollar and it’s amazing! All staff have been super helpful, we purchased the second collar for our other dog. Highly recommend this company 5* from us!!”

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Posted 9 months ago

“Easy fantastic setup! Never used or owned a boundary collar = absolutely AMAZING, quick installation and dogs very clicked on quickly. Works wonders!!!”

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Posted 9 months ago

“Easy to set up, quick delivery. Our walks are a lot more enjoyable now for both my dog and myself, he responds well to vibrate, I have only used the other setting when he was in full flight chasing birds.”

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Posted 9 months ago

“I bought our dog line electric fence system about 18 months ago. It works amazingly. I can't fault it. We have a large German Shepherd that would jump over fences. He now knows exactly where the line is. It has given me peace of mind as I can go out and know he'll be there when I get home. I'm not much of a dog trainer but he learnt very quickly. Price is a lot cheaper than putting in fencing. It is works just as it's supposed to. Thank you👍👍👍”

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Posted 9 months ago

“I cannot express how much the Pet Barrier fence system has changed EVERYTHING for us. We live on a rural property. Our 3 year old Neopolitan Mastiff Apollo (60kg) was escaping our fences daily to chase cattle on a neighbouring property. We had tried everything to stop him and the constant anxiety it was causing for our whole family and the neighbours was intense. On a Sunday afternoon after a particularly bad chasing event I was at my wits end and starting googling training collars and found The Dog Line. I made the call to find out what my options were. Colin was amazing. My husband I sat at the dining table with Colin on speaker phone going through our options. Colin helped us to understand why the fence system would be a better option for our size property and the issues we were having with Apollo. He guided us through calculating exactly how much wire we would need to fence our 1 acre house yard and took all the guess work out of getting exactly the right system. He had a comprehensive quote in my inbox the same day. The system was shipped the day payment was made and we received it 2 days later. My husband spent those 2 days watching all of Colin’s instructional videos on the Dog Line website and on YouTube. The fence system was very easy to install. We had a couple of questions and we were able to call Colin and get immediate answers. We did the training with Apollo that Colin recommended and Apollo immediately responded. I have waited a month before writing this review. This system has been a total game changer. Apollo does not leave the yard anymore unless he is on a lead and being walked by a family member. We do not have to monitor his every movement in fear of his roaming and getting into mischief. He will happily lay in the sun and exist within his boundary without issue. We have all noted that he is calmer and easier to manage now that he has a clear boundary. We no longer have to lock him up when we go out. Our neighbours are thrilled that he has not once been on their property since installing the system. From that very first phone call til now I have been extremely impressed with Colin and the dog Line and would not hesitate to recommend to everyone. We had a major problem and found the right person with the knowledge, experience and right product to solve it. Thank you Colin.”

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Posted 9 months ago

“Best thing we ever purchased to stop our two beagles from digging under our fence and disappearing for days in the hills.”

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Posted 10 months ago

“The Dog Line are always supportive and helpful. I have needed assistance twice with my educator collar and they have been great. Even when I ordered the wrong product they rang to question and cancelled the order. The whole team are Fab.”

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Posted 10 months ago

“Fantastic customer service...The dog line keeps my German Shepherds and Chihuahua's safe and contained.”

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Posted 10 months ago

“I have order two barking collars for my two dogs a few years ago and both collars worked immediately. I have a double coat blue heeler and did have a short coat bull arab. The double coat I needed to clipped around the neck and the collar worked better. I didn't find I needed to tighten the collars to keep the device against the dogs neck, the collar would naturally hang and touch skin. Both collars are still working great. The effects on both dogs have never caused my dogs pain just some discomfort when they feel the effects. I have just ordered more batteries, I accidentally submitted two orders, I tried to call the office but no answer. They immediately called me back and cancelled my double order. My funds were returned very quickly also. It was an express post and it arrived the following g week. I recall speaking to the office before purchasing my collars a few years ago and the lady was very helpful. I give this company and their product a 10/10 due to the excellent and friendly customer service and the fact the device works as advertised.”

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Posted 11 months ago

Thank you, Nicole, for your detailed and thoughtful review! We’re so pleased to hear your experience with BC6 Bark Control Dog Collar https://www.thedogline.com.au/buy/barking-dog-training-collar-1 has been consistently positive over the years. It’s great to know the collars worked immediately for both your Blue Heeler and Bull Arab, and that they continue to perform reliably long-term. Your practical insights—such as adjusting for coat type to ensure proper contact—are especially helpful for other dog owners considering bark control solutions. At The Dog Line Pty Ltd, we focus on providing effective, humane training tools designed to support behaviour training through consistent feedback rather than causing pain. We’re glad to hear your dogs experienced only mild discomfort and responded well to the training. We also appreciate your comments about our customer service. Handling your duplicate order quickly, processing the cancellation, and ensuring a fast refund and delivery reflects the level of support we aim to provide every customer. Thank you again for your 10/10 recommendation—it means a great deal to our team and helps other dog owners choose trusted, proven training solutions. 🐾 If you ever need further assistance with your bark collars or training advice, we’re always here to help!

Posted 3 months ago

“Hi I have a Sports Dog training collar, which has been amazing. I hadn’t needed to use it for some time, but wanted to do some chicken training. The Dog Line service was extremely helpful. They sourced the problem; the collar was not picking up the signal and clarified my purchase dates. As it was still under warranty I received a replacement collar. It made my year! Thank you The Dog Online Highly recommended ⭐️”

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Posted 11 months ago

The Dog Line is rated 4.9 based on 1,372 reviews