The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,310 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Dog Line processed my order quickly and shipping time was reasonable.”

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Posted 1 year ago

“Easy to deal with, item arrived quickly and works well!”

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Posted 1 year ago

“I had some questions about my purchase as not working as I thought it should. I received a phone call same day and they could not have been more helpful. A+ for customer service and communication.”

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Posted 1 year ago

“Dog Line does work & Works well”

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Posted 1 year ago

“Quick delivery, site is easy to navigate!”

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Posted 1 year ago

“Very good informative service over the phone. Great product and delivered very quickly. Works exactly as described.”

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Posted 1 year ago

“It works perfectly totally exceeded my expectations, easy to install our dog had already experienced a training collar, so he worked it out instantly now the postys safe again!”

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Posted 1 year ago

“Have used Dog Line on two separate occasions and each time they have been excellent in regards of questions answered, receiving of products and the quality of products. The website is informative and easy to navigate”

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Posted 1 year ago

“Has worked a treat for my two Jack Russell’s!! After wearing collars during the day for approx 2 weeks I have seen a huge behaviour change. They are no longer barking at each other or anything that moves. Both seem much calmer. I can now let them in the front yard without constant barking. Collars are not even on them today and they are both quiet. Highly recommend!! Has worked for me.”

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Posted 1 year ago

“I have set the collar up as per instructionsd in the booklet, charge the collar over night and put it on him in the morning but he races to the fence and barks at everything passing”

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Posted 1 year ago

“With months of annoying the neighbours with my dogs barking, it took a week and we saw results. My dog would bark and get herself so worked up I was convinced she would give herself a heart attack. A combination of the barking collar and CBD oil she and the neibours are getting used to a much quieter life.”

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Posted 1 year ago

“Best price very fast shipping great discounts for repeat customers”

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Posted 1 year ago

“Great product, has worked well. Fast and effcient delivery. Great service, constant communication with notifications. Cannot fault purchasing from this supplier.”

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Posted 1 year ago

Thanks so much for this awesome review, Laura! We greatly appreciate it!

Posted 1 year ago

“We have had our system for about 20 years and three dogs. Absolutely happy to recommend this system. We have just purchased new wire to replace some of the perimeter which has succumbed to damage from the sun but I think 20 years of service has been good value. We are adjusting the fence because snakes are active this year. We can keep our fur baby away from bushes and areas of concern. Absolutely happy with our dog fence and happy to recommend the system to anyone who wants to give their dog freedom to move but also keep them safe.”

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Posted 1 year ago

Wow! That's awesome! 20 Year UV rating for the HDPe wire really put on the test and it passed! We love your review, Catherine! Truly appreciate it

Posted 1 year ago

“Great service and reasonably quick.”

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Posted 1 year ago

“The Dog Line has been so great with us from fencing, to collars and even replacement parts. Prices, punctuality, and products are fantastic. If I could give 10 stars I would.”

The Dog Line 5 star review on 5th January 2024

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Posted 1 year ago

“Excellent product, highly recommend super quick and knowledgeable staff. Great service”

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Posted 2 years ago

“Absolutely brilliant ! We noticed a vast improvement in our dog after the first day.After a week she has worked out where she needs to avoid.We are on 3 acres and found the fence easy to install.Amazing customer service receiving a phone call before our fence was despatched to double check our order.”

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Posted 2 years ago

“I received this new collar so fast from the company, I was so impressed (and so was my neighbour) Great little collar, so easy to use and refill. Stops my little doggie barking!!! This is the second one we have purchased as the first one, well..... ok it was my fault I didn't do it up tight enough and it fell, I really wanna say she pulled it off lol, and went to town biting it all over!!!”

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,310 reviews