The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,372 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would never buy this again. The battery pack is far too heavy for the cheap nylon collar that it's on - therefore the battery pack does nothing but constantly extend the size of the collar causing it to just come off the dog all together and renders the device an expensive and useless piece of kit. It's a very expensive waste of money and the supplier ignores emails.”

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Posted 1 year ago

“Always very helpful and have a knowledge of information”

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Posted 1 year ago

“The team at The Dog Line are alwasy super helpful, they always respond in a timely manner, and their products are industry leading.”

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Posted 1 year ago

“The customer service discussing the correct purchase was brilliant. THEN when I accidentally thought my two attempts via PayPal didn't go through and paid via credit card, meant I paid 3 times. Again the customer service was awesome, helpful and kept me up-to-date with several calls letting me know the status of the situation and return of my money. 10/10”

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Posted 1 year ago

“Friendly service, excellent advice and great product from The Dog Line.”

The Dog Line 5 star review on 13th October 2024

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Posted 1 year ago

Thank you, Harry, for your kind review! We’re pleased to hear that you had a positive experience with The Dog Line Pty Ltd. Providing friendly service, clear advice, and high-quality dog training products is what we strive for, so it’s great to know we met your expectations. Your feedback is much appreciated, and we’re glad our team could support you in finding a great product for your needs. Thank you again for your recommendation 🐾

Posted 3 months ago

“I haven't tried the remote training side of the collar yet, but the collar has certainly worked on the barking, she has not barked since I put it on her.”

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Posted 1 year ago

“remote dog trainimg collar , i bought this for my miniture dachsund to stop him barking at friends and family , it works great it makes him stop and listen to me , the ony small problem i have is the lengh of the collar it is way to long for a small dog”

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Posted 1 year ago

“Bad training. Go for fear free and liminally invasive options!!!”

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Posted 1 year ago

“Our little Maltese Shih Tuz is 4 1/2 years old. He loves to bark a lot when we go out & when some one walks past, driving our neigbour crazy. We purchased the dog line collar a few weeks ago now. Seems to be working really well. Some times he will still lets out a bark then stops. Mostly he just gives a little growl now. Would definitely recommend giving it a try.”

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Posted 1 year ago

“Our farmhouse is very old and so is built next to a now very busy highway on Southern Eyre Peninsula. We have lost numerous pets to this road and were reluctant to adopt any more animals as a result. When my son-in law told me that there was a system that would keep dogs safe, I immediately researched and found The Dog Line, This has changed my world!!!! My new doggy will not go near the blue flags, even after receiving only ONE training walk! This system is incredible. I can leave the dogs home, with complete confidence that they will be alive when I arrive home from work. Thankyou.”

The Dog Line 5 star review on 21st September 2024

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Posted 1 year ago

Thank you, Lucille , for sharing such a powerful and heartfelt review with a perfect captured photo of your beautiful dogs. We’re truly sorry to hear about your past sad experiences, but we’re incredibly grateful that the Groundskeeper Fence Dog Containment System https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has helped provide a safe solution for your farmhouse near a busy highway. It’s wonderful to hear that your dog responded so quickly to the training and now respects the boundary—even after just one training session. At The Dog Line Pty Ltd, we understand how important peace of mind is when it comes to the safety of your pets, especially in high-risk environments. Knowing that your dogs can remain safely contained while giving you the confidence to go about your day is exactly the outcome we aim to achieve. Thank you again for your trust and for sharing your experience. Your story will certainly help other pet owners who are facing similar challenges find a safe and effective containment solution. 🐾 We’re always here if you need any further support or guidance with your system.

Posted 3 months ago

“We love our new E-collar it helps maintain our dogs whilst walking out on the farm. They usually only need a slight correction and do not need one again.”

The Dog Line 5 star review on 12th September 2024

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Posted 1 year ago

Thank you, Tracy, for your great review and a beautiful photo of your lovely dogs! We’re delighted to hear that your new e-collar https://www.thedogline.com.au/electric-dog-training-collars/brands/educator is helping you maintain control of your dogs while out on the farm. It’s especially encouraging that your dogs respond well to minimal correction and quickly understand expectations—this is exactly how effective training should work when the tool is used correctly. At The Dog Line Pty Ltd, we’re committed to providing reliable remote training solutions that support clear communication between you and your dogs, helping improve off-lead reliability and overall behaviour in real-world environments. We really appreciate your feedback and recommendation. If you ever need guidance on getting the most out of your e-collar or training support, our team is always here to help 🐾

Posted 3 months ago

“despite my best efforts and with assistance from Steve i could not get it working properly so opted to return the unit.”

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Posted 1 year ago

“The dog line is a superb company to deal with. Great pricing, lots of variety and an easy website to order from with quick delivery. One of the staff gave me a courtesy call to update me on my order arrival date as well, which was appreciated! I would definitely do business with the dog line in future.”

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Posted 1 year ago

“Collar works perfect, quick shipping and the staff were very helpful.”

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Posted 1 year ago

“Excellent product. Works well with my sensitive yet stubborn American Cocker Spaniel for recalls when she becomes distracted. Great service, item arrived promptly even though it was on back order. I assumed it would take weeks, however there was only about a week delay. Due to item not being in stock, when it came in it was Express posted at no extra cost. Great company. Will be recommending others.”

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Posted 1 year ago

“Amazing product! Super fast delivery too. Tania did an amazing job catching my item before it was sent out as I put the wrong address! Thanks T :)”

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Posted 1 year ago

“Prompt communication and delivery of product. Good service and happy with service.”

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Posted 2 years ago

You deserve the good service, Paula. Thank you!

Posted 2 years ago

“Always more than happy to assist with queries, and quick deliveries too”

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Posted 2 years ago

“The DogLine have been nothing short of incredible. When I submitted my order online, I was called before shipping out to ensure what I ordered would suit my dogs + area. They took extra care and it made the experience memorable, especially when I received my tracking information within hours of the call.”

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Posted 2 years ago

“bought an e collar from the dog line. was very fast shipping and their team is quick to get back to you with enquiries. will definitely purchase again.”

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,372 reviews