The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,394 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have order two barking collars for my two dogs a few years ago and both collars worked immediately. I have a double coat blue heeler and did have a short coat bull arab. The double coat I needed to clipped around the neck and the collar worked better. I didn't find I needed to tighten the collars to keep the device against the dogs neck, the collar would naturally hang and touch skin. Both collars are still working great. The effects on both dogs have never caused my dogs pain just some discomfort when they feel the effects. I have just ordered more batteries, I accidentally submitted two orders, I tried to call the office but no answer. They immediately called me back and cancelled my double order. My funds were returned very quickly also. It was an express post and it arrived the following g week. I recall speaking to the office before purchasing my collars a few years ago and the lady was very helpful. I give this company and their product a 10/10 due to the excellent and friendly customer service and the fact the device works as advertised.”

Helpful Report

Posted 1 year ago

Thank you, Nicole, for your detailed and thoughtful review! We’re so pleased to hear your experience with BC6 Bark Control Dog Collar https://www.thedogline.com.au/buy/barking-dog-training-collar-1 has been consistently positive over the years. It’s great to know the collars worked immediately for both your Blue Heeler and Bull Arab, and that they continue to perform reliably long-term. Your practical insights—such as adjusting for coat type to ensure proper contact—are especially helpful for other dog owners considering bark control solutions. At The Dog Line Pty Ltd, we focus on providing effective, humane training tools designed to support behaviour training through consistent feedback rather than causing pain. We’re glad to hear your dogs experienced only mild discomfort and responded well to the training. We also appreciate your comments about our customer service. Handling your duplicate order quickly, processing the cancellation, and ensuring a fast refund and delivery reflects the level of support we aim to provide every customer. Thank you again for your 10/10 recommendation—it means a great deal to our team and helps other dog owners choose trusted, proven training solutions. 🐾 If you ever need further assistance with your bark collars or training advice, we’re always here to help!

Posted 6 months ago

“Hi I have a Sports Dog training collar, which has been amazing. I hadn’t needed to use it for some time, but wanted to do some chicken training. The Dog Line service was extremely helpful. They sourced the problem; the collar was not picking up the signal and clarified my purchase dates. As it was still under warranty I received a replacement collar. It made my year! Thank you The Dog Online Highly recommended ⭐️”

Helpful Report

Posted 1 year ago

“Recently purchased two sport dog training collars and am very plaesed with the results that we achieving. Its been an absolute gamer changer, especially for our wheel biting Cattle Dog. Highly reccomend the dog line and its products. There collars have been an awesome training tool that I wish I had started using years ago. Its now complety stress free to walk our dogs anywhere, inclusing out bush with wildlife everywhere.”

Helpful Report

Posted 1 year ago

“Great products, great service, great advice on questions”

Helpful Report

Posted 1 year ago

“We purchased the groundskeeper system and are delighted to report it has been a success! We don’t have fences on our property and we’re having trouble with our 10 month old Labrador, “Tilly”, chasing us up the road which eventually leads to a highway. After a surprisingly short amount of training she is a very aware of the boundaries and doesn’t try to follow us off the property or wander away while we aren’t home. The communication with the company is excellent with someone always available to answer questions and give advice about set up and training. Highly recommended!”

Helpful Report

Posted 1 year ago

hank you, Karen , for your excellent review! We’re delighted to hear that the Pet Barrier GroundsKeeper Dog Fence System https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been such a success for your property and for Tilly (very pretty, by the way!). It’s fantastic that, despite not having physical fencing, your Labrador has quickly learned her boundaries and is now safely contained after a short training period. Situations involving properties near roads or highways can be particularly concerning, so it’s great to know the system has helped prevent Tilly from chasing or wandering, giving you added peace of mind when she’s at home. At The Dog Line Pty Ltd, we’re committed to supporting customers not only with reliable containment solutions but also with clear guidance during setup and training. We’re glad our team was available to assist you whenever needed. Thank you again for your recommendation—it’s wonderful to hear such a positive outcome, and we appreciate you sharing your experience to help other dog owners find an effective containment solution. 🐾 If you ever need further advice or support, we’re always here to help!

Posted 6 months ago

“Very quick delivery using express post. The package was prepared by The Dog Line within an hour of ordering and delivered to post office for postage that same afternoon. Ordered two menacing dog signs and a medium regulated dog collar. Colin was very accommodating and helpful.”

Helpful Report

Posted 1 year ago

“I purchased an e collar from The Dog Line, it arrived quickly & worked very well to teach my dogs, who were new to farm life, not to chase/eat chickens. Great product & service, highly recommend”

Helpful Report

Posted 1 year ago

“The service the dog line gave us was great. I bought a dog line for a naughty escape artist dutch Sheppard. I than bought another one for my partners place as my naughty dog and his hound would escape since than I have trained all my dogs to a dog a line. I live in the Central highlands in Tasmania we don't have any fences but with a dog line who needs a fence. I have had to return one collar due to dog chewing it was replaced as their warranty said. Nothing is to much for the Dog line. My only advice is don't buy a cheap one as they can burn the dogs. I would not hesitate to buy from them again a safe dog is a happy dog”

Helpful Report

Posted 1 year ago

“The dog line were great to deal with. Just shy of 2 years installed now and no issues, kept our 2 peanuts in the property well and the cable was easily bury-able. They did need the higher settings 6 and 7 though so its good the collars go strong enough”

Helpful Report

Posted 1 year ago

“We have the dogline boundary fence and have never had any issues it covers just over 5 acres. I also have the mini educator e collar and can’t fault that either. Great customer servide and friendly staff”

Helpful Report

Posted 1 year ago

“This is working a treat with my pup. She is learning very fast. Highly recommend”

The Dog Line 5 star review on 5th July 2025

Helpful Report

Posted 1 year ago

Thank you so much, Caroline! We’re thrilled to hear that the Educator ET-300 Mini Remote Dog Training Collar https://www.thedogline.com.au/buy/educator-remote-dog-trainer-et-300ts-mini is working so well for your pup and that she’s learning quickly—that’s exactly the kind of progress these training tools are designed to support when used correctly. At The Dog Line Pty Ltd, we’re passionate about helping dog owners achieve reliable training outcomes with safe, effective equipment backed by helpful guidance. It’s always rewarding to hear real success stories like yours, especially when owners see fast improvement in their dogs’ behaviour and responsiveness. Thank you for sharing your experience and for the recommendation—it means a lot to us and will certainly help other dog owners looking for effective remote training solutions. 🐾 If you ever need tips or support as you continue training, we’re always here to assist!

Posted 6 months ago

“Great to do business with. Fast freight.”

Helpful Report

Posted 1 year ago

“Have purchased from The Dog Line a couple of times now, We have always had very prompt and exceptional service from them, Fantastic quality products”

The Dog Line 5 star review on 29th April 2025

Helpful Report

Posted 1 year ago

Thank you, Jenene, for your kind review! We’re delighted to hear that you’ve had consistently positive experiences purchasing from The Dog Line Pty Ltd. It’s great to know that our team has been able to provide prompt and reliable service across multiple orders. We’re also pleased that you’re happy with the quality of our products—offering durable, effective dog training and containment solutions is something we take pride in. Your dog is beautiful too!!! Your continued support and recommendation mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance or advice in the future, we’re always here to help 🐾

Posted 6 months ago

“The Dog Line promised good service and the delivered that and more. Recommended. They phoned me to advise a few days delay with despatch, which I appreciated. The bark collar I purchased does everything it says it would and my life is starting to get back to some semblance of notmal.”

Helpful Report

Posted 1 year ago

“Have now made two purchases and very happy with them”

Helpful Report

Posted 1 year ago

“These guys are the best! I had accidentally ordered the wrong long hair attachment for a collar and they not only picked up my error, they went out of their way to call me to check. Without hesitation they sent me the correct one which was actually a little more, though they were happy to swap it over. Good old fashioned customer service the way it should be. Will use these guys again in a heartbeat. Thank you! Liz G”

Helpful Report

Posted 1 year ago

“Great product and great service! Bought my first boundary fence system 6 years ago and worked great until ants ate the control box, so happy to order another one. Highly recommend!”

Helpful Report

Posted 1 year ago

“great customer service fast delivery helpful staff / resources with videos etc great product”

Helpful Report

Posted 1 year ago

“Excellent customer service, the team emailed and helped me find the right collar to suit my dog. Quick turn around, received my product within a week.”

The Dog Line 5 star review on 20th February 2025

Helpful Report

Posted 1 year ago

Thank you, Molly, for your lovely review! We’re so pleased to hear that you had a great experience with The Dog Line Pty Ltd. It’s wonderful that our team was able to guide you via email and help you choose the right collar to suit your dog’s needs. Providing personalised support to ensure customers select the most suitable dog training equipment is something we truly value, so it’s great to know this made a difference for you. We’re also glad your order arrived quickly within the week, allowing you to get started without delay. You have a beautiful dog, by the way! Thank you again for your kind words and recommendation—we really appreciate your support, and we’re here anytime you need further assistance 🐾

Posted 6 months ago

“Fast, hassle-free delivery.”

Helpful Report

Posted 1 year ago

The Dog Line is rated 4.9 based on 1,394 reviews