The Dog Line Reviews

4.9 Rating 1,247 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,247 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Works great on our moodle, after 1 week she has got the message. Happy neighbours.
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Hi there i was having issues with my rescued white shepherd CODY who has had trauma (hit with a broom) to the head FROM bad people who were trying to train him by doing this action ...during his rehabilation he becomes anxious if i am not there and barks..Our nieghbour is not so understanding. The DOGLINE WAS AWESOME...our first collar i chose and Cody bear learnt how to control it so he could do a half hearted bark...i found a small issue battery i think and rang the team sent collar back and was advised for this type of dog issue to go to the bark pro. ....the team have been helpful and neighbour saving ...thankyou from Codybear and Carolyn
The Dog Line 5 star review on 28th November 2022
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We bought the electric collar fence collar and wire. Best thing since sliced bread. Fabulous way to keep the dogs in the yard. Highly recommend it to anyone who has problematic dogs who jump fences.
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The product delivered what it said it would.
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This collar works! The continuous barking has cut down massively, but hasn't completely removed her ability to vocalise which is needed where we live. The boundary collar is also working and we haven't had her leave the property (yes, two collars on the one dog, if you'd met her you'd understand) so no more complaints from the neighbors. Our dog is still happy, energetic and playful, her disposition hasn't changed, she is just safer now which is what we wanted!! Thank you!!
The Dog Line 5 star review on 9th November 2022
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We are so glad to hear that, Verity! And she looks adorable and very happy indeed! Thank you for the positive feedback.
The Dog wire is awesome, I highly recommend it , it’s worth every cent , without it our dogs constantly wander onto our neighbours property’s It keeps our dogs safe and in our property, we have just bought extra strong wire so there will be no need to bury it , which will be more time efficient putting it around our fences . It’s a great product as well as the postage was extremely quick. Very happy 😊
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The products are great and work very well with the dogs we have.
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Thank you for your amazing products and service!
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I have bought two of these collars. First one last well but rusted and became smelly. Second one was good, only issue is that there is no ring to attach lead to so very disappointed.
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I need to be in touch as this collar does not work. The lights indicate it is working, but my dog is not responding in any way at all. How do I organise support please Thanks Liz Key
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My pups were running the show, constantly getting out n chewing everything and anything, the guys at the dog line were super Friendly, helpful and informative, the system works great and I can now relax knowing the pups are secure and safe. Fully recommend to anyone.
The Dog Line 5 star review on 10th October 2022
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Great product great company unfortunately delivery time was 2 weeks in todays online shopping speed it everything Understand I didn’t use express but still I find we order bases on delivery speed and we are a busy family Cheers
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Hi Josh. Unfortunately, the post is taking longer than usual these days. There is no pattern to it - it seems some packages get delayed and take a while. Glad you like the product. Express may be a good option.
I have purchased of the dog line a few times now and everytime has been trouble free and always fast delivery! My last purchase was a pet safe training collar, I had a call from the dog line to say it was out of stock and offered free express postage when it came in! It turned up the following week and I was stoked with that
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Fantastic product. Still working well with no issues over 4 years after purchase and installation. Great customer service.
The Dog Line 5 star review on 27th September 2022
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We've had the Dog Line for our dogs for well over ten years now. It was a God-send for us once we moved to an acreage. The line is very efficient and keeps our dogs within the boundaries. We've been through a few dogs since moving here and each dog seems to learn very quickly to stay within the area assigned. The staff are always helpful when ordering batteries, etc. Highly recommended product!
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That's really sweet feedback and a morale-boosting review, Heather. We really appreciate it and it is very important to us. We thank God for this safe and effective dog fence system that keeps our poochies safe.
We bought these from a friend recommendation 12 years ago. I kept the boxes because I knew they were so good and NEVER wanted to forget the company/brand name. Alas, a new dog arrives and we are past the vibration style - only the best will do. It works!!! Love that the battery lasts too (no recharging). Glad I kept those boxes! Great to see the company still going too- proves my point- they’re good!
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That's really awesome review, Jamie. We really appreciate it! Thank you
Great service and support. Awesome product works very well.
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I’ve purchased 2 products through the Dog Line which have both worked brilliantly with our pooches. The customer service is 10/10 - you know you are buying with confidence. I would 100% recommend to anyone facing challenges with their dogs.
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Ordered two of these collars for my Rottweilers and they work well but aren’t robust enough for to large dogs. My two have been wearing them for a week and the screen on the girls collar has already gotten a crack in it. This would be a good by for small inside dogs only. Can’t complain about the delivery time or customer service as yet but poor quality.
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I bought a citronella dog collar. It didn’t work but the company sent a replacement after my review highlighting the lack of response. After a week of trialling it, it doesn’t appear to work. It appeared to originally but that may have been the strange new Collar that damped things down. Full on barking again now unfortunately. I’ve got to wonder if citronella is actually emitted. You’d think there’d be a faint smell of it on her fur but there isn’t.
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The Dog Line is rated 4.9 based on 1,247 reviews