The Dog Line Reviews

4.9 Rating 1,248 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
I bought a citronella dog collar. It didn’t work but the company sent a replacement after my review highlighting the lack of response. After a week of trialling it, it doesn’t appear to work. It appeared to originally but that may have been the strange new Collar that damped things down. Full on barking again now unfortunately. I’ve got to wonder if citronella is actually emitted. You’d think there’d be a faint smell of it on her fur but there isn’t.
Helpful Report
The citronella spray has been very effective in reducing my dogs barking. I have been purchasing items from the dog line for some time now and have always received them quickly. The items have always performed as required.
Helpful Report
I had an issue with my Grounds keeper … It had stopped working when we had a huge storm. I phoned the Dog line for assistance and they talked me through the whole process to get it back up and running. Great service and no more escaping dog 😊
Helpful Report
Fast Delivery Great info on the website made it easy to choose which product! Very happy with our purchase!
Helpful Report
In the few weeks I have been using the EZ900 Educator remote trainer, it had absolutely changed my life & that of my fur baby Archie! From the very beginning & even on the 1st day of activation Archie was quick to understand my commands, avoiding eating food found in the park & not reacting to a barking dog off lead. Walking the streets has again become enjoyable instead of intense & stressful. The remote has already taught my dog to avoid lashing out & barking at dogs walking past. In off leash areas the collar has already avoided him chasing people jogging, kids running & playing with toys , eating foreign found food & eating other dogs 💩 This system is awesome definitely ⭐️⭐️⭐️⭐️⭐️
The Dog Line 5 star review on 26th July 2022
Helpful Report
Ordered the e collar delivered on time packaged well with great instructions
Helpful Report
These collars work a treat... brought two for our two dogs who even bark at the birds that sit on our fence... I would recommend them to anyone who is having a problem with their dog barking unnecessarily... Our two are already better behaved... I received the collars in the mail within three days which was a bonus...Thank you so much The Dog Line...
Helpful Report
Exactly what we needed & it did what it said it would. Doug's nuisance barking has stopped in only a matter of days. Thanks to all the guys at The Dog Line for their assistance & product reviews which swayed me to make the right decision. Cheers
The Dog Line 5 star review on 9th July 2022
Helpful Report
I have a 2.5 year old German Shepard who is the best dog; until you put a fence or gate between her and another dog. We live on a busy street, people walk their dogs past our gate all the time and she just goes nuts. She's such a loveable dog but people are petrified of her, and our neighbours started to complain about the barking. We tried everything, we were recommended this collar for recall, so we thought we'd give it a go. It has been BRILLIANT. Barking has minimised, not as vicious sounding and when we call her from barking she pretty much comes straight inside. I made my partner test it on himself prior to our pup as I wanted to know it wasn't going to be cruel. If you follow the instructions and use as recommended you will find the collar only needs to be worn to be effective. Glad I made the purchase!! Casey
Helpful Report
I’ve had this troubled dog now for two years now love him to bits but gee it’s been a hard two years trying to keep him in our large property . We have used 4 system now battery rechargeable fencing shock systems to keep him in I was running out of hope Then I seen the dog line I was a bit sketchy at first at spending more money But it’s brilliant my dog is listening to the collar at last no more recharging batteries going flat getting out moving forward with my best friend Leo Thank you to you all for your support and listening and guiding me through
The Dog Line 5 star review on 1st July 2022
Helpful Report
Excellent web site made ordering a breeze. Efficient Service with fast delivery. Packaging included support contact information which gave us confidence with the Dealer,”Dog Line.”
The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022 The Dog Line 5 star review on 26th June 2022
Helpful Report
I looked at a few different products before deciding to go ahead with this one, as it was a bit more expensive. Being the Australian company I decided to go with the Dog line and I haven’t been disappointed. As they say “the poor man pays twice” don’t waste your time trying to save money on another device. This is an investment that you won’t regret.
The Dog Line 5 star review on 26th June 2022
Helpful Report
GREAT CUSTOMER FOCUS SUCH CUSTOMER SERVICE IS DIFFICULT TO FIND THIS IS OUR SECOND LARGE PURCHASE AND WANT BE OUR LAST THANKS "the dog line" 😃 👍
Helpful Report
Great collar my poodle is very quiet with it on so good that I bought another 2 for the other dogs to keep the neighbors satisfied !!!
Helpful Report
What an amazing training item. The best in the business.
Helpful Report
The product I purchased from The Dog Line, was packaged well and came with plenty of information online at the time of ordering. Great service!
Helpful Report
Product was delivered ordered and in a timely manner.
Helpful Report
The items I order arrived in a timely manner & I am very satisfied with the items I ordered.
The Dog Line 5 star review on 12th May 2022
Helpful Report
Second time I've bought from Dog Line. The videos are very good and answer a lot of questions that may not get asked.
Helpful Report
Happy with the service most the time responsive and happy to help am yet to try it once the last bit arrives and should be great to keep the dog in
Helpful Report
The Dog Line is rated 4.9 based on 1,248 reviews