The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,394 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, highly recommend super quick and knowledgeable staff. Great service”

Helpful Report

Posted 2 years ago

“When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!”

The Dog Line 5 star review on 21st December 2023

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback, Tim! We’re thrilled to hear how well Frankie has adapted to her new boundaries and that your DogWatch Hidden Dog Fence and Indoor Boundary Disc have made such a positive difference both outdoors and inside your home. It’s great to know that Frankie learned her limits so quickly and that your gardens, home, and her safety are now fully protected. English Springer Spaniels are such energetic and intelligent dogs, so hearing that the system worked within just a week is fantastic! We also truly appreciate your kind words about the team at The Dog Line. Providing helpful guidance, easy installation support, and fast warranty service is something we take great pride in, so it means a lot to know we delivered when you needed us. Give Frankie a pat from us—we’re so glad we could help keep her safe and happy! If you ever need anything in the future, we’re always here to help. Also, thanks for sharing her beautiful picture!

Posted 6 months ago

“Absolutely brilliant ! We noticed a vast improvement in our dog after the first day.After a week she has worked out where she needs to avoid.We are on 3 acres and found the fence easy to install.Amazing customer service receiving a phone call before our fence was despatched to double check our order.”

Helpful Report

Posted 2 years ago

“I received this new collar so fast from the company, I was so impressed (and so was my neighbour) Great little collar, so easy to use and refill. Stops my little doggie barking!!! This is the second one we have purchased as the first one, well..... ok it was my fault I didn't do it up tight enough and it fell, I really wanna say she pulled it off lol, and went to town biting it all over!!!”

Helpful Report

Posted 2 years ago

“I have been using The Dog Line for 6 yrs now. I breed Australian Stumpy Tail Cattle Dogs and I live not far from a highway. 3 of my dogs jump fences so my perimeter fence has been invaluable. The Dog Line has always done the best that they can for me and I recommend them to all of my buyers.”

The Dog Line 5 star review on 12th December 2023

Helpful Report

Posted 2 years ago

“I have two kelpie colly dogs they are one hundred mile an hour and think the cattle need their attention all the time this is the only wire they can not break”

Helpful Report

Posted 2 years ago

“Excellent products, fantastic advice and super fast postage”

The Dog Line 5 star review on 28th November 2023

Helpful Report

Posted 2 years ago

“A-MAZ-ING! Helpful, super friendly and know their products. I was totally confused at which collar to get, and kept changing my mind from one to another, so I decided to call the team for advice. After explaining my situation and what I wanted to achieve, I was put on the right path and given great tips and loving encouragement. I ordered the product that Wednesday afternoon, it arrived Friday morning, I charged it that day, used it later that afternoon and problem solved that evening! I can confidently say I literally witnessed a miracle! The Dog Line team saved my sanity! Thank you x”

Helpful Report

Posted 2 years ago

“Great service. Takes a little longer for items to arrive due to the business being in WA but worth the wait. Express post works well. Lovely people to deal with.”

Helpful Report

Posted 2 years ago

“Product arrived as shown on website and quickly.”

Helpful Report

Posted 2 years ago

“The R12 are ok with one of our dogs but is totally Crap when it came to our mastiff cross boxer he jumped the fence even with the xollar on the top setting. Now that i have put the R9 stubborn dog collar on him its set on 6 he has stayed in yard”

Helpful Report

Posted 2 years ago

“The Dog Line has great service and prompt delivery.”

Helpful Report

Posted 2 years ago

“Received what I ordered very quickly and was well packed. Very happy with the service.”

Helpful Report

Posted 2 years ago

“Easy to use, enough collar to fit my Great Dane and now the training begins.”

Helpful Report

Posted 2 years ago

“Happy with collar and the dog line”

Helpful Report

Posted 2 years ago

“Such a great product. These collars have put the safety of our dogs to rest in our minds especially around moving vehicles and different places around our property.”

Helpful Report

Posted 2 years ago

“Great customer service Super quick postage Effective and durable products that I would recommend to anyone who will listen.”

Helpful Report

Posted 3 years ago

“I Recently purchased the 2 in 1 bark collar to help my american bulldogs. I injured my back one day at work and since then I lost control over 5 of them......3 boys 2 girls. After the first week I was amazed so much I bought another 3 !!!! I honestly couldn't keep m y dogs safe without these collars. Please follow me at kooweebulldogs on Facebook”

Helpful Report

Posted 3 years ago

“i am an older person with a very energetic dog. The remote collar has enabled me to train my border collie x jack russel with a bit of kelpie and cattle dog to come back when he is called when he is chasing cars, motor bikes, cows and goats. having the remote control and being water proof has made the world of difference and i know it is reliable. Once I have his recall where he is safe and he is not causing any problems I will try to get him to stop barking at birds in the trees near our veranda.”

Helpful Report

Posted 3 years ago

“Excellent. Used for 8 years. The dogs get the concept within hours. It’s been a lifesaver in preventing escapes from the yard on to the road. Great support over the phone if you need it.”

Helpful Report

Posted 3 years ago

The Dog Line is rated 4.9 based on 1,394 reviews