The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have 5 dogs on our 13 acres property. We use the collars and dog line to keep them safe on our property, but still able to run around. This is the best investment to ensure your dogs have freedom without the risk of running on the road.”

The Dog Line 5 star review on 10th April 2022

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Posted 3 years ago

“Easy to order, bark collar turned up on time.”

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Posted 3 years ago

“I was very hesitant about using the collars as my furbaby is basically my child, after she escaped twice onto a busy main road I knew I had to do something and fast after speaking to the team, all I had to do was purchase a collar as we already owed the boundary line. Then when I spoke to Colin, I became more relaxed with the idea. So we installed last night and set everything up after receiving my furbabies "new surprise" collar yesterday and we are not even at 24 hours of use yet and I am seeing amazing results. The peace of mind this has bought me is fantastic and I'm extremely keen to purchase one for my daughters cat who is also a little escapee. Thankyou Dogline and especially Colin for all you guys have done to help keep my furbaby safe Regards Annette Smith.”

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Posted 3 years ago

“Great price and product, overall very happy!”

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Posted 3 years ago

“Works great the citronella collars was fast delivery”

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Posted 3 years ago

“Great for training gets results fast”

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Posted 3 years ago

“Couldn’t recommend this product more. We are using this product to keep our dog out of our newly installed and planted garden beds and it is working wonders. Previously at another property we tried all sorts of mesh fences and she would always get through and rip everything out of the garden. Since her initial interaction with the perimeter fence we have been able to have it set on the lowest settings and she has not attempted to go near it or through it. 10/10”

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Posted 3 years ago

“polite, efficient and gets back to you quickly.”

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Posted 3 years ago

“Very happy with my purchase for my dog Jesse, I purchased a dangerous dog collar. Post was fast and item as described.”

The Dog Line 5 star review on 24th March 2022

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Posted 3 years ago

“Having moved to a new area with a lot more stimulus my dog developed a bit of a problem with barking. It was fantastic to be able to speak to someone on the phone to fully answer all my questions & allay my fears. The collar I bought has been very effective and I can absolutely recommend this wonderful family business whose customer service is A1”

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Posted 3 years ago

“We saw the success that my wife’s parents have had with the bark collar they ordered through The Dog Line so we got one for our little yapper. The collar came very quickly and we would recommend The Dog Line to any of our dog owner friends and family.”

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Posted 3 years ago

“Hi the dog line team I wanted to let you know the great successes we have had with the boundary fencing that we purchased. I can now let Ziggy outside on her own knowing 100% that she will not wander off, she is safe from cars coming into our property, as we have the boundary set so she can’t go on the driveway. My stress level has been reduced to 0. I will be highly recommending your company as your team were so helpful and nothing seemed to be any trouble. I will send a photo of her chilling out when I get a chance. Kind regards Bronwyn”

The Dog Line 5 star review on 22nd March 2022

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Posted 3 years ago

“Amazing service product works perfectly”

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Posted 3 years ago

“I left a message online, briefly outlining my problem. The call back I received was really helpful. I was able to talk through my specific barking problem (very loud and constant barking by 1 of my 4 dogs in the car) and we were able to work out the best solution that wouldn’t effect the other dogs while helping ‘barker’ to quieten down. In the end the static collar we decided on worked really quickly, it only took one short car trip and he stopped. Obviously, every now and then he lets out an excited bark but a single bark of joy is fine… I just couldn’t drive safely with constant hysterical barking.”

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Posted 3 years ago

“Great product and excellent service”

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Posted 3 years ago

“I've been using this for about ten days and the improvement to my dog's barking has been absolutely incredible.”

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Posted 3 years ago

“Such an amazing shopping experience. We bought a collar made for very barky dogs and it came with a plethora of information and is working so well we have bought a second collar. From purchase to delivery, The Dog Line had impressed us. Also love that it’s a small Aussie business and they have the best prices. I know. I looked.”

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Posted 3 years ago

“No false advertising, very impressed with my purchase”

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Posted 3 years ago

“Easy to order and deal with, shipping was fast. And the product I purchased are excellent have stopped my dogs barking. Very happy.”

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Posted 3 years ago

“The dog line is great value and speedy service. I bought the educator pro which with normal at home training during covid lockdown proved priceless in training my working dog, Tone and vibrate plenty please follow the manual carefully”

The Dog Line 5 star review on 21st February 2022

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Posted 3 years ago

The Dog Line is rated 4.9 based on 1,282 reviews