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The Dog Line Reviews

4.9 Rating 1,372 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,372 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

The Dog Line 5 star review on 24th March 2026
Leanne
The Dog Line 5 star review on 11th December 2025
Maree P
The Dog Line 5 star review on 27th August 2025
Nicole C
The Dog Line 5 star review on 1st August 2025
Karen J
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 5th January 2024
Guenevere M
227
Anonymous
Anonymous  // 01/01/2019
Recently purchased two sport dog training collars and am very plaesed with the results that we achieving. Its been an absolute gamer changer, especially for our wheel biting Cattle Dog. Highly reccomend the dog line and its products. There collars have been an awesome training tool that I wish I had started using years ago. Its now complety stress free to walk our dogs anywhere, inclusing out bush with wildlife everywhere.
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Posted 11 months ago
Great products, great service, great advice on questions
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Posted 11 months ago
We purchased the groundskeeper system and are delighted to report it has been a success! We don’t have fences on our property and we’re having trouble with our 10 month old Labrador, “Tilly”, chasing us up the road which eventually leads to a highway. After a surprisingly short amount of training she is a very aware of the boundaries and doesn’t try to follow us off the property or wander away while we aren’t home. The communication with the company is excellent with someone always available to answer questions and give advice about set up and training. Highly recommended!
The Dog Line 5 star review on 1st August 2025
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Posted 11 months ago
hank you, Karen , for your excellent review! We’re delighted to hear that the Pet Barrier GroundsKeeper Dog Fence System https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has been such a success for your property and for Tilly (very pretty, by the way!). It’s fantastic that, despite not having physical fencing, your Labrador has quickly learned her boundaries and is now safely contained after a short training period. Situations involving properties near roads or highways can be particularly concerning, so it’s great to know the system has helped prevent Tilly from chasing or wandering, giving you added peace of mind when she’s at home. At The Dog Line Pty Ltd, we’re committed to supporting customers not only with reliable containment solutions but also with clear guidance during setup and training. We’re glad our team was available to assist you whenever needed. Thank you again for your recommendation—it’s wonderful to hear such a positive outcome, and we appreciate you sharing your experience to help other dog owners find an effective containment solution. 🐾 If you ever need further advice or support, we’re always here to help!
Posted 3 months ago
Very quick delivery using express post. The package was prepared by The Dog Line within an hour of ordering and delivered to post office for postage that same afternoon. Ordered two menacing dog signs and a medium regulated dog collar. Colin was very accommodating and helpful.
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Posted 11 months ago
I purchased an e collar from The Dog Line, it arrived quickly & worked very well to teach my dogs, who were new to farm life, not to chase/eat chickens. Great product & service, highly recommend
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Posted 1 year ago
The service the dog line gave us was great. I bought a dog line for a naughty escape artist dutch Sheppard. I than bought another one for my partners place as my naughty dog and his hound would escape since than I have trained all my dogs to a dog a line. I live in the Central highlands in Tasmania we don't have any fences but with a dog line who needs a fence. I have had to return one collar due to dog chewing it was replaced as their warranty said. Nothing is to much for the Dog line. My only advice is don't buy a cheap one as they can burn the dogs. I would not hesitate to buy from them again a safe dog is a happy dog
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Posted 1 year ago
The dog line were great to deal with. Just shy of 2 years installed now and no issues, kept our 2 peanuts in the property well and the cable was easily bury-able. They did need the higher settings 6 and 7 though so its good the collars go strong enough
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Posted 1 year ago
We have the dogline boundary fence and have never had any issues it covers just over 5 acres. I also have the mini educator e collar and can’t fault that either. Great customer servide and friendly staff
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Posted 1 year ago
This is working a treat with my pup. She is learning very fast. Highly recommend
The Dog Line 5 star review on 5th July 2025
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Posted 1 year ago
Thank you so much, Caroline! We’re thrilled to hear that the Educator ET-300 Mini Remote Dog Training Collar https://www.thedogline.com.au/buy/educator-remote-dog-trainer-et-300ts-mini is working so well for your pup and that she’s learning quickly—that’s exactly the kind of progress these training tools are designed to support when used correctly. At The Dog Line Pty Ltd, we’re passionate about helping dog owners achieve reliable training outcomes with safe, effective equipment backed by helpful guidance. It’s always rewarding to hear real success stories like yours, especially when owners see fast improvement in their dogs’ behaviour and responsiveness. Thank you for sharing your experience and for the recommendation—it means a lot to us and will certainly help other dog owners looking for effective remote training solutions. 🐾 If you ever need tips or support as you continue training, we’re always here to assist!
Posted 3 months ago
Great to do business with. Fast freight.
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Posted 1 year ago
Have purchased from The Dog Line a couple of times now, We have always had very prompt and exceptional service from them, Fantastic quality products
The Dog Line 5 star review on 29th April 2025
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Posted 1 year ago
Thank you, Jenene, for your kind review! We’re delighted to hear that you’ve had consistently positive experiences purchasing from The Dog Line Pty Ltd. It’s great to know that our team has been able to provide prompt and reliable service across multiple orders. We’re also pleased that you’re happy with the quality of our products—offering durable, effective dog training and containment solutions is something we take pride in. Your dog is beautiful too!!! Your continued support and recommendation mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance or advice in the future, we’re always here to help 🐾
Posted 3 months ago
The Dog Line promised good service and the delivered that and more. Recommended. They phoned me to advise a few days delay with despatch, which I appreciated. The bark collar I purchased does everything it says it would and my life is starting to get back to some semblance of notmal.
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Posted 1 year ago
Have now made two purchases and very happy with them
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Posted 1 year ago
These guys are the best! I had accidentally ordered the wrong long hair attachment for a collar and they not only picked up my error, they went out of their way to call me to check. Without hesitation they sent me the correct one which was actually a little more, though they were happy to swap it over. Good old fashioned customer service the way it should be. Will use these guys again in a heartbeat. Thank you! Liz G
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Posted 1 year ago
Great product and great service! Bought my first boundary fence system 6 years ago and worked great until ants ate the control box, so happy to order another one. Highly recommend!
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Posted 1 year ago
great customer service fast delivery helpful staff / resources with videos etc great product
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Posted 1 year ago
Excellent customer service, the team emailed and helped me find the right collar to suit my dog. Quick turn around, received my product within a week.
The Dog Line 5 star review on 20th February 2025
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Posted 1 year ago
Thank you, Molly, for your lovely review! We’re so pleased to hear that you had a great experience with The Dog Line Pty Ltd. It’s wonderful that our team was able to guide you via email and help you choose the right collar to suit your dog’s needs. Providing personalised support to ensure customers select the most suitable dog training equipment is something we truly value, so it’s great to know this made a difference for you. We’re also glad your order arrived quickly within the week, allowing you to get started without delay. You have a beautiful dog, by the way! Thank you again for your kind words and recommendation—we really appreciate your support, and we’re here anytime you need further assistance 🐾
Posted 3 months ago
Fast, hassle-free delivery.
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Posted 1 year ago
Great product very effective
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Posted 1 year ago
Very happy with the collar worked first time we put it on our little dog again
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Posted 1 year ago
The Dog Line is rated 4.9 based on 1,372 reviews