The Dog Line Reviews

4.9 Rating 1,248 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
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Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
5
James A
Before getting the SportDog collar, I didnt feel as though I was fully in control of my black Lab X. He was pretty touch and go with smaller dog and animals. Now I have full control on correcting that bad behavior and I feel at ease going to the dog park and walks. An E-Collar is an amazing tool if used correctly and I'm thankful for it. I purchased the SportDog collar at the suggestion of the Dogline consultant on the phone, and they were amazingly helpful and hospitable. They had my order sent that day and I was able to get started on training my dog almost immediately. The DogLine. 10/10. Would shop again.
The Dog Line 5 star review on 20th May 2019
Helpful Report
That's fantastic review for the SportDog remote collars and to our service, James. We are so glad to hear about the success you are getting using the E-collar. And yes, if it is just used correctly, it is a great tool to get better training and control of dogs. you're dog looks very charming. Thanks for sharing his photo. Keep in touch , aye. Thank you!
5
Madeleine G
Excellent prices, website is easy to navigate, and great descriptions and prices, making it easy to find products to suit my needs.
The Dog Line 5 star review on 10th May 2019
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4
Kim
Tried the citronella collar route on our wilful Westie. After a week of this, she decided she didn't care anyway and went right back to her favourite pastime-barking at our neighbour's dog. Gave Dog Line a call and spoke to Colin who recommended Rent a Bark Control Collar. They were fantastic to deal with and I truly appreciate the fast delivery. Would highly recommend.
The Dog Line 4 star review on 6th May 2019
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That's fantastic, Kim! Thanks for sharing your feedback about the collar and the excellent service you received from us. That's what we always aim for! Keep in touch and your westie is really a beautiful one.. Thanks for sharing her picture!
5
Jess P
Very helpful with the online chat service. Fast delivery with a follow up call to ensure I ordered what I needed. Wonderful service!
The Dog Line 5 star review on 2nd May 2019
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5
Emily L
Great customer service, answered all of my questions within 24 hours. I purchased the Lite bark shock Collar for my two mini dachshunds who have real barking issues. It’s only been about 8 days and I’ve seen improvements already. I know I will need to continue using the collar for a few more months for them to be completely trained. Very happy with the results so far. When the collar is on, they are 90% quieter. When it comes off they’re not as loud, they still bark (it’s only been about 8 days using it), but I think continuously using the collar for at least 2 months will do the trick! People think it is a cruel product, but if you read the instructions and use it correctly and don’t leave it on them for long periods, then it’s a safe terrific training device. I move the collar around and check their skin every few hours to see for irritations. Also give them a nice neck scratch while I’m there which they love!!! :) Very good for training stubborn small breeds. Thank you heaps, Emily.
The Dog Line 5 star review on 1st May 2019 The Dog Line 5 star review on 1st May 2019
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Absolutely terrific news and great dogs you have, Emily. We are happy that the bark collars work well on your dogs. Keep in touch!
5
Cindy W
We recently moved to our dream home, a unit in the 10th floor overlooking the beautiful Gold Coast Broadwater. Of course our beautiful little boy Charlie, our 8 year old shih tzu x Maltese, was coming with us. Little did we know, Charlie would not like being left in the unit by himself even for a few minutes. As soon as we shut the door behind us, he would bark uncontrollably until we returned. He could really put in a big effort and bark for hours, even all night if he “had to”. Charlie has never been a barker before so we were really shocked by this and we were really worried because being so close to neighbours in a high rise apartment we knew that there would be complaints. One of the neighbours actually put a not on our door about the barking. We could never give our Charlie away, even to family members so we looked for a solution. We found Dogline, read the reviews and knew this was worth a shot. We had Charlie babysat until the collar arrived. We were a little nervous to try it out but we bit the bullet and put it on him. We pretended to go out, waiting outside the door. Straight away, as predicted, Charlie barked, just one bark and a little wimper. Then, silence. We tried it out a few times for short amounts of time and we didn’t hear him bark even once more. He is much calmer when we get home now because he hasn’t been able to get himself worked up to such an anxious state by barking uncontrollably. We even found him sitting on the balcony enjoying the view when we came home. We are so happy that we tried the anti bark collar. It has really saved us from an unthinkable heartache. And Charlie is much happier too. Thanks dogline, we are a very happy family once again
The Dog Line 5 star review on 30th April 2019
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5
Sara L
We didn’t want to get a dangerous dog collar but at least the process was easy, the quality was good and the shipping was fast. And Posy doesn’t seem to mind it.
The Dog Line 5 star review on 28th April 2019
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5
Mark H
I have had the boundary containment system running for over 2 yrs keeping my dogs safe within the boundary around the house which is approx 3000m2. Very simple to install with help just a phone call away. I bought a second collar about a year ago as I foster rescue dogs, it’s worked great with 3 other dogs. The collar receivers take a beating as the dogs grab them when they are playing, beside minor scratches there is no other damage. Great quality Customer service is quick and efficient. I recommend this company to all my friends and neighbours.
The Dog Line 5 star review on 19th April 2019 The Dog Line 5 star review on 19th April 2019
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5
Antoinette T
Vinnie is new to our home and after we were told he was good with cats we decided to adopt him. Unfortunately he wasn’t good with cats and we needed to train him not to chase them. Thankfully we found the Petsafe training collar to encourage him to stay away from them. So far so good!!
The Dog Line 5 star review on 9th April 2019
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5
Larry L
Hi Colin We have 2 eight month old labradoodle sisters. Recently Charlee worked out how to climb the back gate into the park behind us when people walked by with their dogs. We increased the height of the back fence so she just climbed the side fence instead. We were worried she would get hurt or even killed and thought we would have to spend thousands upgrading our fences. My husband came across the Dog Line site and after speaking to someone about it, we decided to give it a go. The system has been incredible. Both pups learnt within minutes where they could and couldn’t go. We have only had to put the collar up to one as they take note of the flags and won’t go past them. We are very grateful to Dog Line as our pups are now safe and happy. Maryanne and Larry
The Dog Line 5 star review on 8th April 2019
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5
Verified Buyer
Fantastic my items arrived really quick and the difference in my dog is instant and I have the collar on the lowest setting which is vibrate
The Dog Line 5 star review on 2nd April 2019
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5
Verified Buyer
THE PURCHASE I MADE - PETSAFE OUTDOOR BARK CONTROL" PBC19 HAS WORKED A 100% WITHIN 2 DAYS! THANKS!
The Dog Line 5 star review on 26th March 2019
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That's really PAWESOME news! Glad everyone works well with your dog! And your dog looks stunning, by the way. Thanks for sharing! Keep in touch.
5
Barry J
Bought a barking collar and realised we should have bought a citronella one, no problems they were happy to exchange. They even sent out the replacement before I packed up the returning one. How good is that. I recommend this company wholeheartedly for its quality service to its customers. Thank you Dog Line.
The Dog Line 5 star review on 24th March 2019
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Oh Wow.. Thanks for the great review, Barry! The pleasure is ours! Keep in touch, mate!
5
Cathy D
Great fast service and plenty of info on training with your products. My dog and I are much more relaxed now, as are my neighbors.
The Dog Line 5 star review on 17th March 2019
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That's wonderful news, Cathy. We are glad that it worked well with your dog. They look lively in that picture you sent. Thanks for sharing that.. Have a wonderful day!
5
Shirah S
Great helpful service
The Dog Line 5 star review on 3rd March 2019
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You deserve the great service, Shirah! And, you're dog looks in great shape. Thanks for sharing!
5
Rebecca K
The ladies at the dog line were a MASSIVE help. The training collar we received for our Beagle has honestly changed our life it is like she is a new beagle so much more well behaved. The ladies went above and beyond for me as i spoke to someone online when I was ordering as I needed the collar within under a week as the trainer was coming out so she advised me to get express post. I made my order and received a phone call later that day saying the collar I ordered unfortunately was out of stock and they would be happy to send out another collar at the same price as they knew I needed it quickly it was posted out that day and I received it a day later ! how’s that for customer service. Very glad I purchased from the dog line the product is life changing and the customer service was fantastic ! Would definitely purchase of the dog line again.
The Dog Line 5 star review on 27th February 2019
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5
Emma M
Wonderful service, thank you!! The remote collar I ordered went out of stock due to a rush of orders. Carmen called and emailed to let me know, and offered express shipping when it came in stock. The stock was a little later than expected so she popped in some treats for Dash as well. I was SO pleased with the service and the collar. We're already having some great success improving Dash's behaviour. I can't wait to see how we progress!!
The Dog Line 5 star review on 24th February 2019
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You look adorable, Emma. Both you and your dog. We are so glad to hear the great service that your deserve. Keep in touch about the updates of the training. Have a great day!
5
Kylie D
The dog line has helped me so much to get my 2 under control. Now they both are quite all night. Plus the service is brilliant, easy and fast.
The Dog Line 5 star review on 22nd February 2019
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5
Verified Buyer
Fast delivery and the electronic collar worked a treat. We had a one previously but it was worn out. Our 18 year old kelpie only had to bark once to remember not to bark.
The Dog Line 5 star review on 19th February 2019
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5
Cate T
Excellent customer service and they were more than happy to look into sort out my issue. Would recommend the dog line to anyone. Shipping was fast, transaction easy and service truly awesome.
The Dog Line 5 star review on 30th January 2019
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That's pretty awesome review, Cate! Thanks for that, we greatly appreciate it. Also, your dog is really cute. Thanks for sharing it! Keep in touch.
5
Darryl H
we have been using our sport dog sbc-r collars for over a week & have worked perfectly, as our dogs don't even attempt to bark for a while after the collars have been removed, we had cheaper collars before which we had to charge daily but they still bark at time with them on, highly recommend The Dog Line for ease of use of the web site with great product details, did have to wait for a week for dispatch as out of stock but got a friendly call to inform us which was great to be keep in the loop well done The Dog Line
The Dog Line 5 star review on 26th January 2019
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That's really good news Darryl. That's what we really aim in using a good quality bark collars. To train dogs not bark unnecessarily. Consistent training is the key for the success. Keep in touch, Darryl!
5
Kerryn
Thank you dog line. Emailed for product info & advice. Got a super fast reply, thanks Colin! & I’m very happy with the product I purchased. Would highly recommend & buy from again A+ 👍🏻
The Dog Line 5 star review on 23rd January 2019
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That's perfect, Kerryn! Thanks for sharing this great review and awesome photo of your adorable pooch! We love it! Keep in touch!
5
Myra M
My 1 year old Bichon (Mozzy) started barking at anything she could see or hear from the veranda after front and side trees were removed. It was becoming so bad we had neighbours complaining. Mozzy has had her collar now for a week now. She is down to just a growl when she sees a car, person, dog or a bird. Totally in awe of the training collar. I would recommend this device to anyone and everyone that is having a problem.
The Dog Line 5 star review on 7th January 2019
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Mozzy is a beautiful girl, Myra! And we are so glad that the training collar works really well and reduces her barking problem. Dogs, sometimes need a constant reminder that not all things are worthy of barking at. Consistent training is a needed so it is successful. Keep in touch!
5
Verified Buyer
I needed an invisible dog fence and some other products for my new escape-artist dog. I received very helpful advice on email and by phone prior to making purchases, including a discussion about how much wire I would need. Carmen did a Google map search of my property to determine how much wire I could need. My orders arrived quickly, and I have been a return customer.
The Dog Line 5 star review on 26th December 2018
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What good looking dogs you have! We are so glad to hear about the success of our products and the service you got from Carmen. We appreciate your feedback!
5
Jessica C
Frank loved hearing the sound of his own voice. Particularly in the middle of the night. Since getting the collar he has completely relaxed. Even when not wearing the collar he now ignores other dogs barking rather than joining in.
The Dog Line 5 star review on 22nd December 2018
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Frank is absolutely handsome.. It is great to hear that the bark collar works well on Frank. Thanks for sharing, Frank!
5
Lisa C
I have both barking collar and pet barrier fencing for my dog Chase. Being a 2yr old Kelpie he is super energetic, curious and alert. The barrier has helped me contain him within the property and the barking collar helps me sleep peacefully. Love both these products. One happy customer 😊
The Dog Line 5 star review on 29th November 2018
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That's awesome news, Lisa. Consistent training is also the key. But we are so glad to hear the great results on your dog. And Chase is a one young and healthy fella.. Keep in touch!
5
Brett P
The best thing about the Dog Line , apart from the product being of great quality and stopping my dog from barking in a very short time we the service I received. As soon as I ordered it there was a phone call from a gentleman saying when it will be delivered and sure enough he was right. I work in retail and I love it when I get great service and they certainly delivered that. Great website, great communication and a great product.
The Dog Line 5 star review on 24th November 2018
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That's perfect! Great news to hear and thank you so much for that review. You deserve the best service and products, Brett! By the way, your dog looks very charming... Thanks for sharing! Keep in touch...
5
Hayley L
Overall great experience, lovely talking too the team didn’t have a problem at all with anything. 😊 The sign I purchased was great quality and will be purchasing a few more items soon, thank you for your great service!
The Dog Line 5 star review on 23rd November 2018
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Awesome review and photo you had given, Hayley! We are so glad to hear about the good result of the product and the great service you deserved. Made our hearts smile and warm! Keep in touch!
5
Tamara G
Highly recommend dogline, I wasn't sure what to get so went on to chat and told them my problem, I recieved excellent service and advice on what to get so I ordered the product and even though I live remote I recieved it in 2 days. My dog is usually very obedient untill she gets too excited for something and she just won't come when I call, after following instructions of how to use the sportshunter she has learnt very quickly and it has helped so much with her training it is amazing. I no longer have to have her tied up in the car out in the bush, no more worring she will run off chasing something and get lost.
The Dog Line 5 star review on 4th November 2018
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That's a fantastic result, Tamara! So glad to hear the good results on your dog. And she looks stunning just like you, Tamara. Thanks for sharing this beautiful photo.. Keep in touch!
5
Verified Buyer
I was blown away by the service we got from The Dog Line. When I was unsure about a product I had purchased, I was able to speak to the people at The Dog Line and they did everything they could do to make me happy with the product I purchased including follow up phone calls to see the progress.
The Dog Line 5 star review on 29th October 2018
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The Dog Line is rated 4.9 based on 1,248 reviews