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The ECU Pro Reviews

4.9 Rating 3,768 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,768 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
5 stars goes out to the ECU pros I sent my ECU and Cas module in and the return was super fast and great price., thank you
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Posted 2 years ago
The guys did a great job again. Repaired CAS module and returned it quickly
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Posted 2 years ago
Had my FRM module repaired. When I got it installed there seem to be no more issues! Got the module back fast with no issues!
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Posted 2 years ago
Been working with ECU Pro for a while now trying to fix the issues with my mini. ECU has always been been quick to answer all my questions and have been quick with testing and repair of my parts. Always friendly and professional.
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Posted 2 years ago
ECU was very quick getting the FRM back to me but still have no power for windows. Half my headlights work now and r some interior electrical but not what I was hoping for. Taking my BMW into a local shop to see what they say. Might want to do the same if you want piece of mind. Feels like I’m out the $250 and shipping with no recourse.
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Posted 2 years ago
Honest company
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Posted 2 years ago
The ECU pro team is amazing. This is my second time using their services and they have been always professional and quick. David the representative is amazing
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Posted 2 years ago
Very quick experience. Sent my frm out for repair and received it about a week after working 100% . Thank you guys!
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Posted 2 years ago
They are PRO . They are excellent. They did the job very professionally. I sent my 2013 BMW 740i dme and the cas module with the key from Seattle and they program it to me and send it back to me plug and play with no issues. They charge me a fair price. I am so happy to deal with (ECU PRO). The customer service is great as well. Answer the phone or call back when they are busy. Answer and explain the details clearly. Appreciate that 😊. Very recommended to deal with them again and again.
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Posted 2 years ago
support was very helpfull from start to finish and gave me different options based on my budget..I would recommend them to anyone in need..the issue with my car was a recent battery replacement that resulted in not starting
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Posted 2 years ago
Great service! Sent in my order for a full ECU replacement because I thought it was completely dead (A local BMW dealer said it needed to be replaced for $1800 ) ECU Pro was able to repair the unit for FAR less and get it back to incredibly quickly.
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Posted 2 years ago
Replacement ECU functions in car as designed, faults in old ECU identified as internal capacitor failure. Overcoming one last alternator issue and hoping to be back to No CEL. All other codes fixed with new ECU.
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Posted 2 years ago
I have emailed multiple times with no response. The turn around was quick but can’t even get a email back about issues I am having and unclear payments.
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Posted 2 years ago
I got my part back to find out it still doesn’t work, I’ve made sure battery was charged and the short was fixed.
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Posted 2 years ago
They were so thorough and detailed in the information they gave and sent the package expedited which was awesome
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Posted 2 years ago
Very professional company in all respects. Will gladly do business with them again if the need arises.
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Posted 2 years ago
Excellent work
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Posted 2 years ago
Fast turnaround plug the frm and immediately work. Happy with the work most definitely getting more work with ECU pro. Thanks again.
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Posted 2 years ago
Wanted to wait for better results. But I received my ecu excited I installed right away made it a mile away from home it lost communication another tow bill added to the 800$ I spent at ecu pro thanks so now I’m waiting to see if it’s a warranty or they stiff me and say it’s something else now not covered. Update soon update they did exactly as expected blamed the issue on my car said nothing else they can do it work when it left the shop . I’d advise going with someone else who will actually warranty their work at least after you spend that much money and it doesn’t work oh it’s something in your car . Straight rip off
The ECU Pro 1 star review on 27th September 2023
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Posted 2 years ago
Good day Cory, I attached a photo of the work order that you completed. In the work order form, you state that we must clone the unit to a donor that you provided if we either test the unit as okay or if we cannot repair your existing unit, which is exactly what we did. The faults on the unit you provided and the faults on the original unit are exactly the same, so of course there is something else wrong with your car. You provided all the parts for the order. We cannot be held liable for a warranty on the parts that you provided us.
Posted 2 years ago
Needed to have a new unit to have the old one replaced . New unit works fine . Only problem was with the turn around time took a little longer then was expected. But its working fine.tks
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,768 reviews