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The ECU Pro Reviews

4.9 Rating 2,937 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,937 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Thank you for excellent service and communication.
Helpful Report
Posted 1 year ago
Was experiencing a nagging Valtronics issue on my n55 5 series. Replaced Valvetronic actuator and Eccentric shaft, only to realize the DME was the original culptrit to all the faults. ECU pros were able to replace and reclone my DME. Everything is running well after reinstall. The process did take about 5 weeks which would be my only criticism .. but this is overshadowed by the fact that my 5 series is running well
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Posted 1 year ago
Ground strap went bad on my BMW 135i. Fix was simple until I realized the footwell module was toast. Ugh! Fortunately after a little online research I found ECU pro. Had the module out in 20min. They turned the repair around same day and I had the module reinstalled a couple days later. Totally plug n play. Everything’s working as it should. I have no doubt I saved well over 1K making this repair myself.
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Posted 1 year ago
ECU Pro was such an easy company to work with! They were communicative and returned my FRM module to me in working order and very quickly.
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Posted 1 year ago
Quick repair and shipping.
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Posted 1 year ago
They helped me rule out my ecu as a problem in an efficient manner. Very helpful and communicative company.
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Posted 1 year ago
ECU Pro saved me around $1700! Mini Cooper wanted over $2200 to replace the DME/ECU without any options for repair. Thank you again ECU Pro
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Posted 1 year ago
I am completely satisfied with the repair to my mini cooper frm module. Mini Cooper recalled it and after 4 months had no solution to the problem. My windows, blinkers, hazards, brake lights, sunroof didn't work. I had this module replaced by the Mini Cooper dealership where I purchased new in 2010. The new one did not work and they told me another module was bad charging me $1200 and another $900 but that was on indefinite back order. I had them remove it replace original one and that is when I sent it to ECU and now everything works just fine. I only wished I had just sent it off to begin with. It was easy to take out and replace and they provided a video. I am a 63 yr old woman so don't doubt yourself because you can do this. The turn around time for service was great. I mailed it on a Thursday afternoon by USPS in bubble wrap with bubble wrap envelope they received on Friday. I received it back by Fed Ex Express on Tuesday. I called them to ask a question about the battery cable they referred to in directions and they were great in telling me what to do. I will recommend them to anyone with Mini or BMW problems. Excellent customer service and easy to navigate online info that you give them before sending.
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Posted 1 year ago
fast service, module was fixed and returned in 2 days no coding just plug and drive
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Posted 1 year ago
Very fast and efficient!
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Posted 1 year ago
Communication was five star!!! Extremely fast turnaround. I honestly didn’t expect it as fast as it was. Honest folks!
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Posted 1 year ago
These guys were amazing at helping check my card “brains”. Just know that the agents are very “customer friendly”. They sound mad and in a hurry to get you off the phone! I still give them a 5 because they were knowledgeable and helpful but make you feel like you’re a bother! Just be advised!
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Posted 1 year ago
You guys are great. The turn around time was excellent just installed the ecu’s and cas back into the vechicle and it’s running great that’s you again most definitely will do business again and refer you guys to all my car guys thank you
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Posted 1 year ago
I sent my CPC4 from my 2018 freightliner in. The ECU Pro team kept a clear line of communication the whole time and notified me promptly of the service being complete and their findings. Got my cpc back and my truck is back up and running! Thanks ECU team!
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Posted 1 year ago
So far so good, car hasn't ran better .
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Posted 1 year ago
100 percent plug and play. Everything worked and was very easy to install. Communication at each step of the process was timely and to the point. Very good job!
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Posted 1 year ago
ECU arrived at their shop around 2pm. They had it fixed within 2 hours and shipped it back to me first thing the next morning. Also, customer service is knowledgeable and helpful! I’ll be back
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Posted 1 year ago
Amazing work, Everything was plug and play and worked like a charm.
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Posted 1 year ago
You guys did a beautiful wonderful job in those computers. Thank you our recommend you to anyone.
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Posted 1 year ago
Did a great job will use again and again
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,937 reviews