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The ECU Pro Reviews

4.9 Rating 2,937 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,937 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The response to queries were fast and straightforward. But delivery time was longer than expected. This may be due to delays shipment to outside of mainland US address (Guam). Have yet to install the replacement unit and delay on this was because of the typhoon that hit the island.
The ECU Pro 5 star review on 11th October 2023
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Posted 1 year ago
I’m very happy with my product and very good service
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Posted 1 year ago
Very helpful. Detailed. Just received the parts back and will install and see how it goes.
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Posted 1 year ago
excellent service, fast shipping, worked perfectly!
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Posted 1 year ago
This company has great communication, They also do exactly what they say they're going to do. My ECU was totally fried. They were able to retrieve the information needed to program my car and transfer it to a donor ECU.
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Posted 1 year ago
Got the part tested quickly and showed me the results In a video format in the test car. Reassuring me that all was well
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Posted 1 year ago
Everything worked like clockwork. The part worked and I was back on the road. Thanks to the ECU crew.
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Posted 1 year ago
Was very quick with their service!
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Posted 1 year ago
ECU Pros did a great job of checking my computer and EWS. I received a video with both items running in their test car verifying they were working correctly.
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Posted 1 year ago
I appreciate how ECU pro was able to fix my DME and didn’t replace it. It saved me $500
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Posted 1 year ago
Excellent service, quick shipping, plug in and play the key , engine restart ! Good to Go Go Go !
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Posted 1 year ago
New computer sent back by ecu pro worked great,plug and play,car runs great again,will use again if ever needed
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Posted 1 year ago
Very professional and fast turn around time. The video they sent was added reliability of there service. I would highly recommend The ECU Pro.
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Posted 1 year ago
Very professional and fast turn around time.
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Posted 1 year ago
WOW! They started diagnosing my DME the day they received it! A weekend passed and then I got a call from Chad early Tuesday, stating he was completed with my unit. I requested they make an additional key while they had my modules. My pkg. was mailed out that day and I had it on Thursday! When I spoke with Chad, he warned me in advance I might have a minor issue to address. Not only was he correct but he also provided guidance as to how to correct it. This is the best experience I have had with an out of town vendor in as long as I remember! Thanks ECU Pro!
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Posted 1 year ago
thanks it was great service. you guys did awesome work. wery fast,shipped back same day, work great
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Posted 1 year ago
Excelente servicio, fast and safe.
The ECU Pro 5 star review on 7th October 2023 The ECU Pro 5 star review on 7th October 2023 The ECU Pro 5 star review on 7th October 2023
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Posted 1 year ago
Timing was spot on. Repair is perfect. Very impressed with ecu pro all around. Will use again when needed. Great job guys.
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Posted 1 year ago
These guys are great! The only thing I would recommend is better marketing and search engine results because it took me way too long to find out about these guys. I feel like every bmw owner should know about these guys.
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Posted 1 year ago
They were super professional had constant contact during rhe whole testing and repairing process. They identified the problem and had it fixed in no time. Well worth the money. I highly recommend!!
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,937 reviews