The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,937 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. They do exactly what their description says. Fast service and job well done.”

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Posted 1 year ago

“My car had certain issues, so I called them. I was surprised to get an actual person on the phone. They guided me through the ordering process. Once I sent off the parts, it was a very quick turnaround and the car started right up!”

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Posted 1 year ago

“I got my parts fixed and returned to me very quickly for much less than I was expecting to pay. Had issues starting my 2011 mini cooper that were intermittent, then more frequent until I didn't want to leave the house and get stranded. At a shop they estimated somewhere around $3000 to replace the CAS control module, but I only paid $350 to repair it through ecu pro (plus the trouble of taking apart my dash, but it was well worth it). Got frequent emails updating me through every step of the process and employees were very helpful over the phone as well.”

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Posted 1 year ago

“Great experience. The ECU Pro team was very communicative, clearly describing the problem with my FRM module and the solution. Their turn around time was also very quick. I received the replacement module in only 6 days, and that includes shipping both ways. Highly recommended!”

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Posted 1 year ago

“Awesome service. Tested my ECU with detailed videos. Will use them again.”

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Posted 1 year ago

“Excellent work”

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Posted 1 year ago

“Very easy to work with. Excellent communication and turn around time.”

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Posted 1 year ago

“The turnaround time was very good… it would have been even better if they were not having issues with the new server. They made up for the slight delay in shipping by overnighting the DME back to me. I thought that was really impressive and speaks volumes about how they are as a company… The ecu (DME) so far is working great at a fraction of the cost of a new one. I don’t wanna have any more ECU problems with any of my vehicles, but I know where to send them if I ever do. Thank you for great service!!!”

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Posted 1 year ago

“This company is very professional in every step of the process of the repair of the frm module. There was no hidden fees. They received module sent several emails with progress of part once it was received until repair was completed. Installed part per there instructions to safe guard any possible failures due to low voltage. Everything is working as it should with no programming required. Thanks for a job well done.”

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Posted 1 year ago

“Second time using The ECU Pro's and like the first time it's been great. I have a 2012 Peterbilt 384 with a Paccar motor and the ECM wasn't communicating but after they finished with it the truck runs better than ever. Highly highly recommend”

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Posted 1 year ago

“Very fast, extremely professional and worked perfectly. Thank you!!”

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Posted 1 year ago

“I was referred to the ECUPRO by Craid Ostrander, the guy I purchased the BMW from. He informed me of the vehicles malfunctions, and stated that these guys were the team for the job! HE WAS NOT LYING. I purchased the FMR repair service, with the optional overnight shipping for an extra 75 dollars, and these guys worked on the unit ON A SUNDAY, and shipped it back to me as expediently as possible. They were responsive to my inquiring emails during the repair process and 100 percent professionals. I give them a 10/10 and would highly recommend them to others. I wouldn't hesitate to use them again if future service is required. - Mike M (BMW FMR REPAIR)”

The ECU Pro 5 star review on 4th October 2023

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Posted 1 year ago

“Team was very quick with turn around, also provided video proof of the BDM working before shipping back. Would definitely use again.”

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Posted 1 year ago

“This company ECU is very knowledgeable and was very efficient in repairing and shipping back my Footwall module. Once, the module was installed back in my mini cooper it cranked right back up with all of the features working again. I also had a red car on a lift icon on the dashboard that was also not present anymore once the module was installed. Great Job ECU and I highly recommend them for business. The dealership wanted over a thousand dollars, so ECU helped me fix the issue for substantially cheaper.”

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Posted 1 year ago

“This was such an easy fix! Mailed it in, they repaired my BMW footwell module in a day and had it in the mail shortly after. All issues I had were resolved after reinstalling. Would definitely use this company again!!!”

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Posted 1 year ago

“Great service and quick shipping.”

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Posted 1 year ago

“EUC Pro repaired and return the unit quick. It work fine.”

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Posted 1 year ago

“I was unable to order a new CAS3 system for my 2012 Mini Cooper. The manufacturer is not currently making them. Thanks to ECU, I was able to send them the units, and they were able to repair them. All of this was done in less than a week. I received updates and videos, and my parts were returned quickly once repaired.”

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Posted 1 year ago

“ECU Pro saved me in a pinch. My footwell module fried and I was panicking at how to go about getting it replaced when I stumbled across their website and saw that they could repair it. Super fast turnaround and grade-A customer service. Highly Recommend!!”

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Posted 1 year ago

“Great work fast response and turn around time will definitely will use again thanks again.”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,937 reviews