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The ECU Pro Reviews

4.9 Rating 3,741 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
I initially called to ask some questions about getting my frm replaced fully prepared to have to get a new module. After speaking to them over the phone I ended up just going with a diagnostic and it was able to be fixed. They saved me money when the could have charged me to replace the entire unit. They were very polite and informative over the phone and threw email. They responded to my questions quickly and had the repair done much faster than I expected.
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Posted 2 years ago
Very impressed with turnaround time. Especially during the holidays. Will always recommend The ECU Pro as my first option. I’ll definitely return if i find myself in the same situation. ⭐️⭐️⭐️⭐️⭐️⭐️
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Posted 2 years ago
A great service! Excellent communication, quick repair, and rapid shipping of the FRM unit back to us. It really helped us get our car back on the road quickly.
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Posted 2 years ago
ECU Pro was very quick and everything worked perfect. No coding needed. Would recommend them to anybody.
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Posted 2 years ago
Great customer service, kept me updated during the process and the part arrived in working order as advertised.
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Posted 2 years ago
ECU Pro was very easy to work with and quick to send back my items. I love that the testing fee gets applied to your order total if you need a repair or replacement. It’s nice that they send a detailed explanation of what they did and what they found with your item and also a video showing it working in a vehicle. We will definitely use them again in the future if we need to! Thanks!
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Posted 2 years ago
We knew our Z3 had a problem in the coolant temp sensor circuit. The car would not start and run when on cold starts without help. Is was setting a coolant temp sensor fault We sent it in and they diagnosed the problem and repaired it. We installed the ECU then turned the key on a cold morning and it started and ran as it should!!!!
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Posted 2 years ago
I was skeptical BC no one does what they say these days, particularly over internet. The best experience with a delicate expensive issue. IThey did exactly what they said and quickly at an amazing price!! would recommend to anyone.
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Posted 2 years ago
Was informed throughout the process as to what was going on with my ECU and it was reflashed within a few days.
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Posted 2 years ago
Great customer service. After a few setbacks the team did everything possible to get me replacement equipment fast for a tight deadline. Highly recommended. I own a repair shop and will continue to use ecu pro for all my future customers needs.
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Posted 2 years ago
Ruled out ECU involvement with OBD II communication issues. Rendered a thorough review of my unit, offered suggestions and now can move forward with my repair elsewhere. Fast turnaround.
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Posted 2 years ago
We had an issue with a customer's car in which the car wouldn't start and the steering wheel lock was active. Scanned and found CAS module error. Was able to send all the necessary items to the ECU pro team and they got everything programmed and working, even fixed an additional key for us. Great communication and timely service!
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Posted 2 years ago
Excellent service with a fast turnaround time on the part
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Posted 2 years ago
Excellent service! Quick turn around time! Will undoubtedly be returning with any future ecm issues!
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Posted 2 years ago
I almost gave up hope. My BMW 545 couldn’t idle. The throttle body kept flapping open and shut upon ignition. The master BMW mechanic meticulously diagnosed every connection. The last resort was testing the DME. I shipped out the DME, CAS, and key to ECU Pro with the hope of a miracle. ECU Pro promptly tested the DME and found the throttle valve circuit was shorted and couldn’t be repaired. With prompt communication along the way, they located a replacement DME and cloned all the DME programming. We installed the DME and voila the car started and idled just like new. These guys know their stuff. Thank you ECU Pro!
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Posted 2 years ago
ECU Pro was great! I got a notification when the package was received and updates along the way. They sent over video proof of working product which put me at ease. The finished product should be arriving today and I am excited!
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Posted 2 years ago
I sent my frm to ecu pro.. within 2 days I got my frm back and it worked absolutely fine..
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Posted 2 years ago
My BMW would not start in the winter and my mechanic told me it was my computer. I sent the computer out to this company and they were unable to fix it so they sent me another computer which works great. The only issue I have with this company is that they do not call you back everything is done through email.
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Posted 2 years ago
Fast, efficient and better than any dealership. I was pleasantly surprised by the quality of their services and the team responded to all my questions promptly. I am highly recommending this company and their great team.
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Posted 2 years ago
Had my foot well module repaired. Super quick and easy process. Works perfect and saved me a lot of money.
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,741 reviews