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The ECU Pro Reviews

4.9 Rating 3,082 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,082 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
I sent my cas and module and key in. They said they could not find anything wrong. I still have the same problem. Video is post sent in and received back.
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(The ECU Pro) - Posted 2 months ago
Super friendly customer reps and a quick 2 week turnaround
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(The ECU Pro) - Posted 2 months ago
Great service , SUPER professional solve the problem graet price thanks
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(The ECU Pro) - Posted 2 months ago
Great service, with a quick turnaround time . Highly recomended
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(The ECU Pro) - Posted 2 months ago
Quick Turn Around, Responsive to Questions, and Professional.
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(The ECU Pro) - Posted 2 months ago
Very profesional, very happy with repairs. Quick turn around.
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(The ECU Pro) - Posted 2 months ago
Customer service understands customer expectations.
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(The ECU Pro) - Posted 2 months ago
I was skeptical when I was referred to this company, but after using them for service i only have one thing to say. Good job you guys.
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Posted 2 months ago
Excellent service, accurated diagnosis. This is a team willing to work with independent mechanics in the industry.
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Posted 2 months ago
The process was thorough and easy to understand. The service was awesome. I was impressed at how quickly my FRM was serviced. I tracked the shipping to the ECU pros and within 15 minutes of being notified that it had arrived I received the first email stating that they had began working on my issue. They finished it that day and it was back to me 2 days later.
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(The ECU Pro) - Posted 2 months ago
Great, informative service.
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(The ECU Pro) - Posted 2 months ago
Great communication and quick repair. Perfect solution for DME/ECU repair.
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(The ECU Pro) - Posted 2 months ago
I couldn't be happier! Shipped to them on Monday, got it back on Saturday. Plug and play just as described. I can't thank them enough!
The ECU Pro 5 star review on 3rd April 2025
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(The ECU Pro) - Posted 2 months ago
Called a variety of different places, none of them would even touch my ECU after sending them the part number, shipped it off to The ECU Pro and they fixed it no problem in quick fashion, really greatful.
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(The ECU Pro) - Posted 2 months ago
The ECU Pro team handled my issue like true professionals. I felt I was in the right hands from start to finish. I received my replacement DME promptly after it was ordered and cloaned. I plugged everything up and the car fired right up...and was actually running better than before the DME failed. Now that I know The ECU Pro team exists and how they operate, i'm no longer nervous about how finicky these BMWs can be lol.
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(The ECU Pro) - Posted 2 months ago
Fast and professional repair service. I highly recomend to anyone.
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(The ECU Pro) - Posted 2 months ago
I recently had the pleasure of working with ECU Pro, and I must say, their service exceeded my expectations in every way. From the moment I reached out, their team was incredibly responsive and helpful, addressing all my questions and concerns with professionalism and patience. What truly sets ECU Pro apart is their ability to explain complex issues in a clear and understandable manner. They took the time to walk me through the problems I was experiencing, ensuring I fully understood what was wrong and how they planned to fix it. This level of transparency and communication is rare and highly appreciated. The team worked efficiently to diagnose and resolve the issue, and the solution they provided was both effective and long-lasting. Their expertise and attention to detail gave me confidence that my ECU problems were in the right hands.
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(The ECU Pro) - Posted 2 months ago
Great service. Very fast response. Connect it and everything work great..
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(The ECU Pro) - Posted 2 months ago
The team at ECU Pro received the ECU from my Mercedes Benz SLK350 on a Friday, the following Monday stating my unit had been tested. Unfortunately it could not be repaired and I purchased a replacement. The replacement arrived that Friday along with the old EVU. I installed the replacement ECU per instructions, turned the key and she fired right up with no issues. With a few hundred miles so far and everything is fine. Great people and great service. Thank you ECU Pro!
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(The ECU Pro) - Posted 2 months ago
Excellent customer service! Quick turnaround! And accurate diagnosis! Very pleased with the professional professionalism of this company.
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(The ECU Pro) - Posted 2 months ago
The ECU Pro is rated 4.9 based on 3,082 reviews