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The ECU Pro Reviews

4.9 Rating 3,580 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Victor Monroy
Verified Buyer
“Fast and excellent service”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Giancarlo Pinero
Verified Buyer
“Ended a Mercedes Benz EIS for testing, the process took 3 weeks in my opinion it’s way too long for just a test otherwise they are honest found no issues and received it back”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Stephen Roy
Verified Buyer
“The folks at ECU PRO are super efficient on all ends of the business. From the web design to the customer service to the tech support.. All top notch. I wish I had availed myself of their services earlier. Steve”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Dennis Perkins
Verified Buyer
“Very professional will use again,thanks”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Timothy Titus
Verified Buyer
“The only problem I had with ECU Pro, is that they initiated communication via email that had instructions. Generally when someone initiates communication via email, that is their preferred method of communication. We had to resort to phone calls to complete our transaction. Once we were in voice mode, progress was very quick. They diagnosed the problem spot on, and knew exactly what it would take to fix our problem. We went back and forth a couple times, and I feel I understand the control system in the mini much better, and the ECU they sent worked like a charm.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Clemon Prevost
Verified Buyer
“Thank You ECU Pro!! Very professional, very fast as compared to other ECU repair shops. Shipping returns are fast. You can call and get a status of your order. ECU Pro keeps you in the loop while doing your repair.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“Great communication and quick turnaround. Checked the ECU and found no issues. Returned quickly.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Michael Cunningham
Verified Buyer
“I had discovered water in the interior of my 2013 Volkswagen Touareg TDI. I quickly found the drains in the plenum chamber under the cowl were clogged and that water had been submerging the ECU. Mind you, and was not really running correctly from the get go, I was having contribution faults, and the codes and symptoms were pointing towards the injectors. I ended up cleaning the drain and and cleaning around the ECU and during which I had saw a water line about the area it connected to the harness. I removed the ECU and cleaned it and saw it had been previously opened. Well after I put everything back together, I got a crank no start condition. We pulled codes and did other diagnostics and were not surprised when all faults pointed to the ECU. Luckily I found these guys and they were able to take a look at it and they were able to provide me options that fit my budget. They didn't jump to replacing the ECU right off the bat, they cleaned the original, replaced s few circuits and sent it back. I tried it out and unfortunately it just got fried again, but luckily they were able to clone the original one while they had it the first time and they sent out a new ECU. I swapped them out and it started! I was so relieved because I KNOW the dealer was going to run my pockets with diagnostics, throw a bunch of unneeded parts at it and then eventually sell me a new ECU at a mark up too. I'm definitely glad I gave these guys a chance and they have earned my business for life. And as some one who works with wholesale cars and buys and sells a lot myself, I know I'll need them again at some point.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Robert Swift
Verified Buyer
“Hi wasn’t sure if my ECU was the problem but it was The ECO Pro company is the number one company out there it was my ECU my BMW runs like new it’s a 1999 model I restore these cars if I a problem with others I will definitely use you guys again for sure thank you for great service 👍”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Ross Price
Verified Buyer
“These guys did a great job, identified problem and fixed it. Good communication. 👍👍👍”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Richard O
Verified Buyer
“Excellent Service and Excellent updates from ECU Pro. They can perform copies and repairs on ECU’s even the car dealerships can’t do. If you need an ECU checked out for a Mini Cooper or a BMW, this is your one stop shop.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Jack McDonald
Verified Buyer
“Water damaged ecu in my single turbo e60 n54, they took it and replaced it with no issues. Great experience and service!”
The ECU Pro 5 star review on 26th August 2025 The ECU Pro 5 star review on 26th August 2025
Helpful Report
(The ECU Pro) - Posted 2 months ago
Gregory Wilson
Verified Buyer
“Quick turnaround time, and resolved the problems with my CAS module.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Joseph Wall
Verified Buyer
“Very impressive turn-around and great work repairing my EIC and Key.”
The ECU Pro 5 star review on 25th August 2025
Helpful Report
(The ECU Pro) - Posted 2 months ago
Andrei Calean
Verified Buyer
“Everything went well shipping communication and repair . I would recomend ECU Pro to my cusomers.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Elvin Allen
Verified Buyer
“Communicated well. And in a timely manner. Shipping and repair was very fast! Will use them again!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Erica Smoczynski
Verified Buyer
“Ecu pro are very professional company and great customer service.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“Very easy directions to send my computer and pay. I was sent a video . Unfortunately they could fix what was wrong but was able to clone the computer. Process was very quick”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Anonymous
Verified Buyer
“In a week I got my ecm back and install it on my semi truck & it’s working perfectly”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Paul Gill
Verified Buyer
“Very quick service repairing my ECU, they even sent a video of it working in the test car!”
Helpful Report
(The ECU Pro) - Posted 2 months ago
The ECU Pro is rated 4.9 based on 3,580 reviews
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