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The ECU Pro Reviews

4.9 Rating 4,155 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 4,155 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent service before and after the testing. MANY THANKS
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Posted 2 years ago
I highly recommend ECU Pro!!! Best in the Biz!!!!
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Posted 2 years ago
Needed to find out why my FRM was not working in my BMW. Sent to ECU Pro thru the mail, and within 2 days they had an answer for me. Prior to fixing it they contacted me first to see how I wanted to proceed, and gave me my options as well as the costs. I was able to easily pay online, and the very next day they sent me back my FRM via Fed Ex, and instructions for reinserting into my car and how to avoid the issue again in the future.
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Posted 2 years ago
very good service fast and professional
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Posted 2 years ago
Just like everyone else is saying. Outstanding service!! It took a week for my part to get there, at my fault sent using snail service. I was emailed as soon as they received my part, as soon as someone was working on it, as soon as it was done, no need to call or check on them….talk abaut no having to worry about anything. As soon as I paid for the required service, my part was fixed same they and I had it back the very next day!!! That is all the way to Las Vegas. Plug it in and was done, I recomend their services 100% no doubt. Simply outstanding from start to finish. Thank you ECU PRO!!!!
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Posted 2 years ago
The cpc4 plugged in and my truck started right up……. No problems. The customer service and communication on all ends were phenomenal!!!!!!!! Would definitely use this or any others services ECU PRO offer. Thank you for getting me back on the road.
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Posted 2 years ago
The only thing I would change about my experience with you fellas is I would have sent it sooner and over nighted it instead cause yall work fast.
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Posted 2 years ago
Fast shipping with the overnight option
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Posted 2 years ago
Great Fast Service
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Posted 2 years ago
Needed to have new keys made. I wasn’t sure which modules were needed exactly and Dave was kind enough to help me verify that I pulled the right ones. Communication in general was excellent. The extra level of quality control was excellent. They were transparent with stating that physical keys couldn’t be cut and offered suggestions on how to do that. The modules came back quickly and had zero issues. Overall, an extremely positive experience and I will use them again if I ever need to!
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Posted 2 years ago
I have been struggling with the issue of non stand key malfunction for 3 years, I had bought my vehicle to many mechanics to fix the problem. Unfortunately the problem could not be fixed. Then one day while I was online I discovered ECU pro, I sent my CAS to them and amazingly they fixed the issue and returned my CAS to me im 4 days. I am so happy that I found them,they are a a 'n amazing company with great customer service. I was informed when they recieved my part and also when it was repaired,they also sent me a video showing my CAS working in another vehicle.
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Posted 2 years ago
Good communication throughout the whole process. Sent video of the repaired item. Received the repaired part and it was plug and play easy. Car started right up and BOOM. THE GRAY GHOST LIVES!!!
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Posted 2 years ago
Excellent service and prompt service. Everything performed as promised
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Posted 2 years ago
Quick turnaround. Plug and play. Works great
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Posted 2 years ago
Super fast work!
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Posted 2 years ago
Eco pro was fast, friendly, and responsive to my questions. The kept me updated and were on time with the return of my computer!
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Posted 2 years ago
Sent frm out and got it back within 2 days
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Posted 2 years ago
Oustanding service! This is my second time for service. I sent my CAS module to ECU for my M3 E92 to test. M3 sat in a garage for four months during winter didn't drive it due to injury. When I tried to drive it, it had no start no crank and multiple CAS related error fault codes. ECU was able to run diagnostics and notified me to agree with repair. I received the module within two business days after repair, installed it to my M3 and fired right up. Saved tons of money for not getting my car towed to the dealer and having them looked at it. Thanks ECU.
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Posted 2 years ago
Everything worked great as soon as I installed the repaired dme back into my car. The only reason I knocked a star off is because there could be better communication during the process. I sent it in for diagnostics and they went ahead and did the repair without asking if I wanted them to proceed (which I wanted anyway so not a big deal). After they had the parts for 2 weeks I had to call to see what the status was on the part and then a week after that it was done. The extra key they cut for me works better than the original. I have been without a car for a year so it was very exciting to hear the car start first crank after getting my dme back.
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Posted 2 years ago
Excellent Service and communication
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 4,155 reviews