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The ECU Pro Reviews

4.9 Rating 3,891 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,891 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Very professional service and technical expertise. After my CAS showed symptoms of being defective, ECU PRO was able to get me back on the road by repairing my CAS in a timely manner. After asking a couple questions, they took the time to explain why my CAS might have gone defective and what to look out for to keep me from chasing unnecessary costs by spending extra money at a dealership or spending more than double of what I paid on a previous repair that didn’t last. They will tell you if it’s repairable or if it needs to be replaced and actually not try to upsell you to get the more expensive replacement from them unless it truly cannot be repaired.
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Posted 1 year ago
Very good experience. Got exactly the service the website described.
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Posted 1 year ago
EXCELLENT SERVICE FIXED MY CPC ISSUE THANK YOU FOR EVERYTHING
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Posted 1 year ago
Haven’t installed the repaired unit it yet due to a wait for battery replacement but the process was incredibly fast and easy! The instructions for removing the device were clear and concise (after I realized the vid was removing the device from a right-hand drive vehicle 😂) and everything was spelled out in terms of expectations and timeline for the process, beginning to end. Overall outstanding experience!
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Posted 1 year ago
ECU has excellent and professional service. Fast turnaround and great follow up. Kevin
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Posted 1 year ago
This is a straightforward company, on their website they tell you exactly what their plan is and if you follow their very easy steps the outcome is what you asked for. I sent them my DME, immobilizer and key. I signed up for the open bar tab route for a faster turn around. It took 8 business days to make it to the East coast from PNW and back. Unfortunately this was only 1 of my "many"mini cooper problems. But I'm one step closer to getting this wonderful car back on the road. 😆 All in all. I recommend the ECU team to all of my friends and family.
The ECU Pro 5 star review on 22nd August 2024
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Posted 1 year ago
Fast service very good price Website easy to use Highly recommend Thanks again
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Posted 1 year ago
ECU Pro did a great job testing my unit and shipped it back to me quickly so I could get it reinstalled back into my car. Thanks for the great service and communication.
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Posted 1 year ago
Amazing customer service
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Posted 1 year ago
Fast, easy, and great customer service
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Posted 1 year ago
Great alternative to a new ECU replacement!
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Posted 1 year ago
I’m very happy and impressed with the turn around time on my units service and knowledge they knew what’ what’s need it to be done from the beginning
The ECU Pro 5 star review on 21st August 2024
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Posted 1 year ago
Very easy to deal with. My ECU had an issue that was not covered by a diagnostic code, the new one fixed my car. They turned around my cas and made a new key very fast. The communication was great. My E70 with an N63 engine is back up and running!
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Posted 1 year ago
Quick and easy service, fixed my issue flawlessly!
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Posted 1 year ago
I sent my ECU to two other places and was happy just to get it back unfixed as they were hard to contact and did not provide a fix or timeline. ECU Pro always answers the phone and when there was a problem they found me a new unit under warrantee.
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Posted 1 year ago
The process was very quick and the work was quality. They were helpful and let me know exactly what was going on with every step. I got my parts back in the time frame they advertise and couldn’t be happier.
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Posted 1 year ago
Service was quick, technicians are knowledgeable and pricing is great with no programming from the dealer needed. Honest and fair, would highly recommend.
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Posted 1 year ago
Great service. Clearly communicated status of repair. Although they did not repair my ECU, they offered to return it for another attempt followed by sending a clone.
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Posted 1 year ago
The service was great and the part came back and worked perfect
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Posted 1 year ago
I just wanted to say what a pleasure it was to work with a company that keeps you informed of what they are doing and to do what they say they are doing. the part worked flawlessly and the customer saved a lot of money. i would use them again without question.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,891 reviews