Login
Start Free Trial Are you a business?? Click Here

The ECU Pro Reviews

4.9 Rating 2,920 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,920 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
As advertised. Easy to work with and fixed my problems.
Helpful Report
Posted 1 year ago
Really impressed with the quality of customer service. Great communication! Everything was done in a timely manner. Thanks again for all your help!
Helpful Report
Posted 1 year ago
Quick and reliable
Helpful Report
Posted 1 year ago
Fast and easy - quick turn around time- strait forward- getting to the CAS is a royal pain in the A$$ (Mini you have to tear the complete dash apart and off) but the reward is a car that starts and runs without issue- if you have a mini that kick clicks but doesn’t start and shows the orange Key symbol on the dash you probably have a bad CAS - do you homework rule out the starter and all electrical connections are in working order and scan your vehicle to confirm it’s the CAS - then send it to these guys along with your keys and a week later I had a reprogrammed CAS with keys back- that works flawlessly. Couldn’t be happier. Thank you guys so much- you Rock.
Helpful Report
Posted 1 year ago
ECU Pro repaired my footwell module which allowed my mirrors and lights to work.It is still working as intended.
Helpful Report
Posted 1 year ago
Very professional. Quick turnaround. Vehicle runs great. Thank you
Helpful Report
Posted 1 year ago
Great communication. Fixed my damaged control unit quickly (although there was delay due to back stock, but they let me know immediately).
Helpful Report
Posted 1 year ago
Great service, awesome turnaround time. I'll return as a customer.
Helpful Report
Posted 1 year ago
We at Simply ship Transportation recomend company they are amazing from time we sent unit in for repair and we received unit back was under a week truck runs perpect now thank you very much
Helpful Report
Posted 1 year ago
Good knowledgeable people with great costumer service
Helpful Report
Posted 1 year ago
I'm very satisfied with the service I received from The ECU Pro. I would use them again and would recommend them.
Helpful Report
Posted 1 year ago
These guys are great a what they do. Repaired my DME. Outstanding customer service, spoke with Dave numerous tome who was always willing to help and answer my questions and concerns.
Helpful Report
Posted 1 year ago
Excellent customer service and work
Helpful Report
Posted 1 year ago
ECU Pro received my CAS on Friday Feb. 2nd. On Monday Feb 5th I received an email saying my CAS has been fixed and fully tested! Great customer service and fast turn around!!!
Helpful Report
Posted 1 year ago
Very kind staff
Helpful Report
Posted 1 year ago
We were very pleased with the excellent service from ECU Pro, including the quick diagnosis of the problem with the computer, along with clear instructions, stellar communication and a final product that worked. Thank you!
Helpful Report
Posted 1 year ago
The service was quick and very professional. They kept me updated on the status of troubleshooting my issues and got my car back on the road .
Helpful Report
Posted 1 year ago
Very good and fast service
Helpful Report
Posted 1 year ago
Quick easy exchange.
Helpful Report
Posted 1 year ago
Excellent in all respects. I shipped my car’s DME to test, as I (and BMW dealer) suspected it was faulty. They tested and confirmed it was fine, no issues and shipped back. I reinstalled and car experienced same intermittent misfiring issue with injector #1 problem code. Had BMW dealer check again, and at first they still adamant was faulty DME. I questioned how can be, if just had the DME tested by ECU Pro who said it checked out fine. BMW tech then said would double check all wiring. Called me back few hours later and told me, after additional testing, confirmed DME is working fine, but there is issue within wiring harness. Unfortunately, must replace costly wiring harness. Won’t know for certain if wiring harness is in fact the root cause until it’s replaced. However, at this point in time, it appears that ECU Pro’s test results on DME were correct. Very good end to end experience dealing with ECU Pro.
Helpful Report
Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,920 reviews