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The ECU Pro Reviews

4.9 Rating 3,762 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,762 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
The BMW dealer offered no testing or proof that the DCM had a fault. Their solution was to replace it for $7000 and have it shipped from Germany. ECU-PRO tested and fixed it for $399. Great service!
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Posted 1 year ago
The car runs! And their honesty was unparalleled. I have already referred more people to this company based off their honesty alone.
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Posted 1 year ago
The car runs now! And this company was extremely honest! Their honesty was greatly appreciated and referrals have already been made based on their honesty alone.
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Posted 1 year ago
The customer service was top notch and always quick to respond by phone or e-mail. Definitely recommend their service.
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Posted 1 year ago
Listen, I submitted 2007 BMW FRM in hopes of finding a problem, but there wasn’t one. Instead of trying to get me to pay for an unnecessary repair, I was quickly contacted after a thorough check to let me know repair was not required. It was worth what I paid for my piece of mind to rule out a problem. They were fast, courteous, and most of all, honest! I’d do business with them again, no doubt.
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Posted 1 year ago
THis team is fair, effective and quick to respond. They have save me a significant amount of money. Highly recommended.
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Posted 1 year ago
When my CAS unit started acting out on my 2011 mini, the $3K quote to replace it gave me headache that only 8 IPAs could match. Luckily using google AI, ECU Pros popped up and solved the problem. Sent in my old unit, they repaired it for $300 and I’m back in biz! Thanks yall!
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Posted 1 year ago
Good customer service and very knowledgeable
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Posted 1 year ago
Very prompt and responsive. I would highly recommended
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Posted 1 year ago
Very good service, exceeded expectations.
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Posted 1 year ago
Recently my ML350 was experiencing what I diagnosed via online research as an EIS (Electronic Ignition Switch) failure. After talking with several companies who did similar work I called and spoke to ECU Pro. After 3 different conversations over the span of a few days the support rep made me feel comfortable on their process to diagnose, repair-replace and return a working EIS switch that would save me over $1k vs my local Mercedes dealer. After sending the required componenets to their repair center I was notified of the diagnosis and repair to working condition again. They were very professional and the timing was actually quicker than quoted which really helped. I'd recommend ECU Pro to anyone who's having similar ignition switch issues.
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Posted 1 year ago
Great service, exceeded by expectations.
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Posted 1 year ago
Turn around time was super fast and communication was great. Have an issue after installation with windows and sunroof, hopefully a reset will fix that as the ECU tech suggested.
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Posted 1 year ago
Always helpful and fixeed parts in a timely manne. Never had any problems with the repairs
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Posted 1 year ago
Very Good people They have solutions for your problem on the Road.
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Posted 1 year ago
Great customer service and quality work..very easy process
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Posted 1 year ago
I am conflicted as to what most deserves the 5 stars: the really quick turn; the constant communication and video showing my replacement FRM in action (they have test mules); or having the functionality returned to my car. I would highly recommend ECU Pro to anyone who has a questionable FRM!
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Posted 1 year ago
Very good service. Easy communication regarding the replacement of my ECU.
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Posted 1 year ago
Very communicative and fast to find any issues or lack there of. Sent me a new ECU and worked like a charm
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Posted 1 year ago
Very nice to do business with! They did a nice job and my customer is happy
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,762 reviews