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The ECU Pro Reviews

4.9 Rating 2,929 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,929 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Thank you ECU Pro you guys did an excellent job
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Posted 1 year ago
Excellent service, clear communication.
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Posted 1 year ago
First called in and had multiple questions on frm questions....were very knowledgeable and took time to answer my questions.....sent my frm and they were quick to diagnose and were in contact every step of the way via email.....was very pleased with the service.
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Posted 1 year ago
I would just like to say, screw Procter Automotive in Abilene, TX. And a huge thank you for ECU Pros. Had I known you guys were an alternative service I could have turned to back in June, I could have saved myself 4 months worth of car rental because, Procter Automotive in Abilene, Texas. Order #8634
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Posted 1 year ago
Worth the price to eliminate what I thought would fix it .
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Posted 1 year ago
These guys are who you want to be doing business with! They deliver everything as promised and on time. Great to do business with professionals.
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Posted 1 year ago
great customer service, Great product
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Posted 1 year ago
This was a great experience. I will use them. Definitely going forward if there’s a need. I would recommend anyone to use them.
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Posted 1 year ago
I’ve used these guys a couple times always great quick service highly recommend them keep up the great work
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Posted 1 year ago
It was a perfect service. They updated all informations and detailed instruction before I asking. Thanks to the all the ECU PRO Team members.
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Posted 1 year ago
Very professional staff. They were very quick and very informative about the work being done, they fix the problem and got me back on the road the very next day.
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Posted 1 year ago
I have a 2011 BMW 128i with a faulty CAS. Waited 6 weeks for the dealer to get one with no luck. Found ECU Pro online and contacted them. Wonderful customer service and fast repair. Had it back in one week and works like new.
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Posted 1 year ago
The ECU you guys repaired for me is so far working flawlessly. I have been working on European cars for 43 years and these folks are the best at this type of repair. They have repaired many ECM's for me and my customers and I'm never disappointed.
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Posted 1 year ago
Great job - after sending them my FRM, they repaired it and I was up and running in less than a week. Great communication and price. Highly recommend them!
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Posted 1 year ago
They were GREAT!! They had my Mercedes up and running in about a week. I didn't think it would even be able to get cloned but they took care of it
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Posted 1 year ago
works how it should fr put it back in everything worked like before had a problem with recievin it got sent to the wrong address but is cool fr 10/10
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Posted 1 year ago
Thanks for the Quick service. Tackling the Valvetronic motor now before I can get everything put back together. Hopefully in the next two weeks I can here it run again.
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Posted 1 year ago
They did a excellent job and delivery on time
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Posted 1 year ago
I sent my FWM for my 2011 Mini cooper after a visit to the BMW dealership for an unrelated issue and while at the dealership they informed me my electric windows would not operate to closed. They recommended I replace the FWM at a cost of 1300+ dollars. Not including cost of unrelated issue. I had researched on the internet last year for repairs to this unit and found ECU. I sent FWM in and within a week it was back at a very reasonable charge. I installed the FWM with no issues and all works as advertised. My wife has a 2010 Mini Cooper with light and lock issues but waiting to see what the recall for the FWM for her year and model will cover. BMW/MINI dealership is not sure either. I am very thankful ECU does this reboot of the FWM that saved us a lot of money. THANK YOU!
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Posted 1 year ago
I found ECU PRO to be extremely honest and trustworthy. I thought I was having problems with my FRM module, where my front lights were not behaving properly. I found ECU PRO on Facebook (META) Marketplace, where they offered to test my FRM for $99, repair it if necessary for a combined $250, or replace my FRM with a clone for a combined fee of $499. I was notified by ECU PRO, with 2 video files they created, showing my FRM was working properly on their vehicle. ECU PRO found that there was nothing to repair on my FRM. Being stubborn, figuring in my head that the FRM had to be my problem, I asked and paid for a replacement clone, paying the additional $400 for the same. Lo and behold, their replacement clone behaved just like my original FRM, and they were right, no problem was found. I promptly mailed back their cloned FRM and requested a refund, minus their programming fee for preparing their clone to be "Plug & Play" compatible. Once they received back their cloned FRM, ECU PRO graciously refunded back to me the $400 I paid for the clone. This showed me both their technical competency, as well as their comitment to customer care. ECU PRO's integrity is beyond reproach. I highly recomend ECU PRO.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,929 reviews