The ECU Pro Reviews

4.9 Rating 3,281 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 17th August 2025

Anonymous

Anonymous // 01/01/2019

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“One of the best customer service experiences I’ve had in the past 10 years. These folks are just good people.”

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Posted 1 year ago

“ECU Pro is just that, they are professional in every way. Before sending the unit I called with a couple (probably stupid) questions, they answered the phone and my questions; not common customer service these days. I packed and sent the parts they needed and received an email notification indicating they had recieved the equipment and laid out the next steps. In just a couple days I received an email confirming the repair was successful, with a video, and that it was being shipped back to me. After re-installing the parts, my '08 335i was back to running strong and smooth. Thank you!”

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Posted 1 year ago

“I needed the FRM from my 2011 BMW 382i to be re-coded so I did a quick search on Google and found this company. I filled out a quick form and sent it in(across the county), they re-coded it and sent it back within a week. I reinstalled it and everything has been working ever since. Thank you ECU Pro.”

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Posted 1 year ago

“Quick turnaround time.”

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Posted 1 year ago

“I am not one to write reviews but this is an exception. I was honestly skeptical about this company. My truck had been down for over 4 months. I came across ECU PRO online. I was so surprised with the outcome and the process. This company is LEGITE ! NO SCAMS They were able to fix my CPC 4 and my truck is running FINE .I was able to get a hold of them right away and they answered all my questions. I received my CPC in 3 days. I would DEFINITELY recommend ECU PRO .”

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Posted 1 year ago

“The ECU Pro team quickly diagnosed my DME and let me know my crank no start problem was not due to a bad DME. The video they provide of the equipment working is something more people should do in the industry. I would definitely recommend them to anyone who thinks or does have a DME problem. Just as quickly as they diagnosed my DME, they shipped it back just as quick and there is communication throughout the entire process.”

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Posted 1 year ago

“Excellent service. Dave even called me back when I didn't even leave a message. ECU Pro checked out the Bocy Control Module for my 2008 MINI Cooper S Convertible (R52) and it checked out okay.”

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Posted 1 year ago

“Had an ecu problem with my 2008 Mercedes c350. Contacted ECU Pro and they found out what the issue was. They recommended a replacement and now my car is working again. If anyone has an ECU issue or problems I would definitely recommend the ECU Pro . Thanks ECU Pro!”

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Posted 1 year ago

“I was so impressed how fast my FRM was rebuilt. It was received Friday afternoon. Got fixed and shipped by Saturday.. Installed it no problem, I am happy with your service.. Shipped car had a customer happy”

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Posted 1 year ago

“Love this place. I recommend it to others.”

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Posted 1 year ago

“Good to work with. Thanks. I like some phone communications but it worked out.”

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Posted 1 year ago

“the process of getting my ecu checked and working correctly was seamless good company to go through for your CAR computer needs”

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Posted 1 year ago

“I had a mostly good experience with ECU Pro. I would definitely use their service again, but only if I had no time constraint. I was expecting around a week turn around, but it was more like two weeks. In addition to this, it was kind of hard to reach them at times, and I wish & would have received more consistent updates. In the end though, my EWS is fixed and my car starts every time, which makes my life so much easier.”

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Posted 1 year ago

“Super quick diagnosis and turn around time! Have bought two separate footwell modules through ECU pro and will continue to use them!”

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Posted 1 year ago

“This team was great. We were able to get through troubleshooting qucikly and the parts were returned quickly. I will be using The ECU Pro Team, moving forward for all related DME\EWS issues.”

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Posted 1 year ago

“The ECU work very well thank you so much”

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Posted 1 year ago

“Very happy with this this company. They even sent me a video showing my components functioning on another car. Price was great, fast service. I highly recommend ECU Pro to anyone with ecu or BMW EWS problems. I won't go anywhere else from now on.”

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Posted 1 year ago

“I'm glad that I came across this company, they a very thorough in making clear there process of what they need to do and complete diagnostics. No complaint here I'm very satisfied with there work and the timely manner in which it was done and sent back I recommend every BMW owner that has a crank no start problem to give me a call they a very knowledgeable about these cars. Another Happy customer: Mario”

The ECU Pro 5 star review on 21st June 2024

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Posted 1 year ago

“Great service and response time.”

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Posted 1 year ago

“Very nice people they repaired my cpc4 module but I had to send it back because it only worked for a hr than it was doing the same thing as before so I called them they told my to return it they found the problem repaired it sent it back and so far it worked fine”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 3,281 reviews