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The ECU Pro Reviews

4.9 Rating 3,280 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,280 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
They ran a diagnostic check on my BCM for my 2005 Mini Cooper, and even cloned a second one for me just in case. Everything in the car works as it should now.
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Posted 1 year ago
Recommended by Mini/BMW. Service and professionalism even better than Mini/BMW. Better communication and more knowledgeable, efficient and fast than the official dealerships. Impressed!
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Posted 1 year ago
Very helpful and knowledgeable people
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Posted 1 year ago
Company is easy to talk to and make the whole process very easy. Highly recommend
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Posted 1 year ago
I'm very happy I chose The Ecu Pro. They repaired my 2010 BMW 550i GT engine DME. Clear instructions and fast return shipping. I will definitely use them again if I ever need to.
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Posted 1 year ago
Customer service is OK but don't help me with my issue
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Posted 1 year ago
Great service. Would use again and refer any person.
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Posted 1 year ago
Quick turnaround, reasonable price.. put my customer back on the road which made them happy and me happy. Will definitely use them again if need be.
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Posted 1 year ago
Thanks ECU pro.
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Posted 1 year ago
Overall I was pleased with the service I received. I was a bit confused when I opened the return package and read the note saying that the product was working fine while the email stated that there was too much corrosion and it couldn’t be repaired until I realized the EWS was working fine and the DME couldn’t be repaired. In addition, when simply returning a product internationally, don’t write SOLD on the way bill. Customs then puts a duty plus tax on the value of the item. I had to pick my item up at customs and explain that you were returning my product back to me.
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Posted 1 year ago
Quick turn around time and excellent customer service
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Posted 1 year ago
The team at ECU Pro are great. They repaired my 2013 BMW X1 FRD quickly. I plugged it back in and it worked great. Definitely recommend this team. Thank you again.
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Posted 1 year ago
The car is not running properly at all.
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Posted 1 year ago
service was fast, painless and affordable and communication was perfect i will use them again if i ever need the services
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Posted 1 year ago
We don't know yet if the replacement DME works or not. Instructions for proper part selection are unclear. Unit turnaround was not as quick as advertised. Cost was way more than I was led to believe. Customer review system did not respond as expected. It took three (3) times to access the review system. I got the feeling that every shortcoming is viewed as the customers fault.
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Posted 1 year ago
working with ecu was very easy and quick even with my limeted computer skills.very good comunication back and forth would highly recomend them beause it took the guess work out of knowing if my dme was good or bad.
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Posted 1 year ago
Repaired a mini Cooper dme did a great job would use them again thx ecu pros
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Posted 1 year ago
The whole experience started very well when requeted information on how to proceed and it went on smothly when oredered service. then we found real issues on the shiping with lots of red tape and delays mostly on the Mozambique side. It took for ever to get the parts to ECU. But once it got there speed was up again and all sorted vey quickly. We are now waiting for the equipemnt to arrive.
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Posted 1 year ago
Very pleased , fast turnaround, great communication. Quality and professional. Highly recommend.
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Posted 1 year ago
Crazy fast service did everything they could to fix my footwell module and replaced it with a quality part all the while informing me on the process.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,280 reviews