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The ECU Pro Reviews

4.9 Rating 3,279 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,279 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Good communication, quick respons, helpful
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Posted 1 year ago
excellent support and personalservice
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Posted 1 year ago
Amazing! Quick and efficient. They sent my product back right away and even got it a day sooner! Couldn’t be happier!
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Posted 1 year ago
We have sent in multiple CPC's to be repaired. Turn arond time is always fast and the only time we have had an issue that warranty process was easy!
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Posted 1 year ago
Super quick turnaround, the updates and communication were excellent and it worked flawlessly when I plugged it back in. DEFINITELY recommend!
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Posted 1 year ago
Good service and quick repair as soon as i got the part i just pluged than start back on road thank you ECU
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Posted 1 year ago
Very responsive when I had questions. The quality of service was excellent. I did the replacement DME service, they packaged the DME and other components very well. I would recommend sending your devices to them 100%
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Posted 1 year ago
They are the best when it comes to repair carcomputers cas module and other parts.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
This was my first experience with ECU Pro and it couldn't have gone better. I sent my BMW DME to be tested and it was done quickly and returned. I would use them again.
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Posted 1 year ago
Thanks for fixing my bad CAS module, my 2011 BMW 328i started right up after I installed it. Definitely recommend The ECU pro.
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Posted 1 year ago
Instead of spending thousands on a new control unit ECU Pro repaired mine for a quarter of the price!
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Posted 1 year ago
Great all around service without a doubt ! My cpc went out on my work truck and ECU PRO had me back up and running in the same week !
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Posted 1 year ago
Very impressed how quickly the process worked. I would definitely recommend ECU Pro.
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Posted 1 year ago
Was very hesitant to send my CPC4 to a company I've never dealt with. Received my rebuilt unit back Monday plugged it in Thursday and so far so good. No faults, no dealership trips needed so I'm happy I chose The Ecu Pro for this problem I had. Will deal with them again if any of my other trucks have computer problems.
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Posted 1 year ago
2nd review: The service at ECU Pro was exactly "as advertised" on their website. They actually answered the phone . . . which is not true for most online car parts or repair shops. They were professional at all times regarding the explanation of their process, cost of services & how to ship our ECU to their facility in Pennsylvania; as well as the return shipping back to customer. We will use this vendor in the future should we need help with our Mercedes ECU.
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Posted 1 year ago
Great experience with The ECU Pro. Excellent customer service/support and of course excellent results. Thank you.
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Posted 1 year ago
Process was easy and simple enough that this girl-Google mechanic was able to follow along and get my parts to them for testing. A+ on communication and keeping me updated. I HIGHLY recommend this group!
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Posted 1 year ago
ECU Pro provides a GREAT alternative to replacement, at a fraction of the cost. Super quick turn-around. Very friendly and knowledgeable staff. Saved our customer $$$. **- First Class Service! -**
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Posted 1 year ago
Highly Recommend.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 3,279 reviews