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The ECU Pro Reviews

4.9 Rating 3,768 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,768 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
"My experience with THE ECU PRO for my 2012 BMW 128i ... MAGNIFICENT Customer Service, EXCEPTIONAL Repair Time turn around and my overall review ... OUTSTANDING Business Values!!! Thank you. Eileen Stella/August 2023"
Helpful Report
Posted 2 years ago
It took longer than expected and even after putting in the replacement im getting error codes i didn’t have before.
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Posted 2 years ago
It took longer than i expected and once i got the replacement im still getting error codes that i didn’t have before.
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Posted 2 years ago
First time working with ECUPro, we needed a quick solution to the back-ordered BMW E70 FRM's. Sent out our module for repair and had an answer quickly that it was not going to be repairable. We then purchased an ECUPro remanufactured unit and got it within a few days, this module worked just as a factory module would and was programmed using BMW software. Will be our go-to from here on out when modules go on back-order leaving our customers stuck for weeks on end!
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Posted 2 years ago
thank you fir your honest and profesional work i sent my frm to a different company in jackson bolle fl they told me it would be 250 to repair and return then they called me after having my money that it would be another 600 i had them mail it back to me and sent it to you i’m a retired disabled veteran thank you for saving me from the piranhas in the internet eternally greatful. hector perez chicopee ma
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Posted 2 years ago
Sent in dead unit that wouldn't even communicate with a computer and received ready to install and run... Great service with big $avings! Quite a bit less expensive than new or reman plus no need for additional $ to reflash to your truck! Highly recommended!
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Posted 2 years ago
Awesome. Simply awesome. Great customer service, great customer support, couldn’t have asked for a better turnaround time and service. 100% the BEST guys to go to for any ECU/DME/CAS/EWS/etc. work!!
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Posted 2 years ago
Very good support
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Posted 2 years ago
It was impressive that someone answered the phone every time we called for information and guidance. We spoke with Dave several times. He was professional and answered all our questions. We appreciated that we were kept informed regarding our units from start to finish. Quick turnaround. The video of the units in working order was a bonus!
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Posted 2 years ago
Quick and fast, didnt need to be resoldered, just reprogrammed, saved us hundereds of $$$.
The ECU Pro 5 star review on 28th August 2023
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Posted 2 years ago
They are a very professional team at ecu pro with a fast turnaround thanks for the help guys you are the best
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Posted 2 years ago
Amazing job done by ECU PRO. Thanks all team. I have no problem with FRM module now. It works like brand new. Thank you.
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Posted 2 years ago
My components were evaluated and re-programmed quickly and correctly. The issues that my Mini Cooper were experiencing are now corrected. Great communication and customer service.
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Posted 2 years ago
Very quick process!
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Posted 2 years ago
Thank you thank you thank you.! Your turn around repair was great!!!
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Posted 2 years ago
These guys are great,they keep you updated and we'll informed on the progress of the repair and the customer service is second to none.i recommend these guys!!!
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Posted 2 years ago
the windows and turn signals and top still do not operate after installing the FRM
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Posted 2 years ago
I recommend ECU Pro. It was a quick turnaround of my FRM module. Fast & easy shipping. Installed my module and everything worked perfectly. Thank you to ECU Pro for the excellent work done on my module. Love that the shipping was included in the price. I will definitely be a returning customer.
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Posted 2 years ago
Quick and Professional Cheaper than BMW
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Posted 2 years ago
Very professional technicians. They rebuilt the CPC for my truck and returned in 3 days. They offer very reasonable rates for repairs. Thank you ECU team
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,768 reviews