The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,325 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 17th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was done in a very timely manner, will definitely be recommending!”

Helpful Report

Posted 2 years ago

“Excellent service and customer support”

Helpful Report

Posted 2 years ago

“The entire process has been great! Once I submitted my work order, received a call the next day to advise I hadn't completed a step. Received notification once they received my parts, received notification via email once they did their troubleshooting steps, and received their feedback and recommendations. Then once I completed the last step my parts were processed to ship the same day back to me. Couldn't have been a better or smoother process with this transaction. So happy The ECU pro exists to do this work on ecu and computer and key components instead of having to trailer a dead BMW to the dealership.”

Helpful Report

Posted 2 years ago

“Excellent customer service and super fast turnaround! Couldn’t be happier and highly recommend this company! Thank you!!”

Helpful Report

Posted 2 years ago

“The ECU Pro fixed my FRM3 in no time. The service was quick, I got status updates along the way, and I only had 4 days worth of downtime including shipping. The team took the time to discuss technical questions about reinstalling the unit. Overall I’m very happy and my car is on the road again.”

Helpful Report

Posted 2 years ago

“Great service, great communication and most importantly, fast! really impressed with the ECU PRO!”

Helpful Report

Posted 2 years ago

“This place is awesome and treated me very well plus not to mention they were very quick on repairing my CPC4 for my freightliner truck and communicated with me every step of the way including sending me a video of my part repaired and working properly in another truck so with that being said I will definitely use these guys for all my electronic work in the future. Thank you once again ECU Pros for doing an awesome job.”

Helpful Report

Posted 2 years ago

“ECU Pro's delivered! I sent mine in and they had it back in no time, it was plug and play. $250 compared to $$$$ at shop. Thanks!”

Helpful Report

Posted 2 years ago

“Amazing turn around! Quick, great communication and my car was back on the road!”

Helpful Report

Posted 2 years ago

“Excellent service, turn around time on ecm was exactly what was promised.”

Helpful Report

Posted 2 years ago

“Quick return to me and I now know weather the dealer as not being honest with me”

Helpful Report

Posted 2 years ago

“Quick return of my parts and I will be able to have knowledge of whether the ecu and boot monitor are in working condition. I will be able to feel confident in my guess as to were to get the best answer about my cars repairs.”

Helpful Report

Posted 2 years ago

“Timely delivery and a job properly carried out”

Helpful Report

Posted 2 years ago

“Was recommended to me by a friend. Instructions were super clear. Alot cheaper than getting a new ecu at the bmw dealer thats for sure. Customer service was extremely helpful and quick with response time as well. Plus the 3 month warranty is pretty nice. Have not installed yet, but I have high hopes that ecupros will be the reason my car is back on the road!”

Helpful Report

Posted 2 years ago

“I can't tell you how happy I am with the service, communication,and speedy shipping. These guys are the real deal. I own 2 other BMWs and I know who to call to fix anything to do with the ECU/ECM. Thanks for everything!!! Amazing.”

Helpful Report

Posted 2 years ago

“Living in Pennsylvania, The ECU Pro was my first choice to repair my FRM. The passenger window relay within had been confirmed by the dealer as low voltage/fail. Within one week, I had a replacement unit in hand to install. FRM working as expected, and I now have a properly working passenger window!”

Helpful Report

Posted 2 years ago

“Excellent to work with and very responsive. Great Job team!!”

Helpful Report

Posted 2 years ago

“These guys are professional and do great work. They have repaired a few modules for me over the last few years. The communication is prompt and they are easy to deal with. I highly recommend them to anyone needing module repair or replacement.”

Helpful Report

Posted 2 years ago

“Finally! Back on the road thanks to ECU Pro. Everything working as it should”

Helpful Report

Posted 2 years ago

“When I had given up on my FRM and fiddling with the software myself, I sent in my BMW FRM to be reset at The ECU Pro. It was truly a plug and play experience after that. Got it back today and windows, signals and lights work again. Thanks guys!”

Helpful Report

Posted 2 years ago

The ECU Pro is rated 4.9 based on 3,325 reviews