Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 4,717 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 4,717 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 30th October 2026
Ronny J Murray
The ECU Pro 5 star review on 30th October 2026
Ronny J Murray
The ECU Pro 5 star review on 11th August 2026
DONALD BRANNON
The ECU Pro 5 star review on 14th December 2025
Shane Montross
The ECU Pro 5 star review on 24th October 2025
Qiondra Brown
The ECU Pro 5 star review on 10th October 2025
Anonymous
The ECU Pro 5 star review on 4th September 2025
Georges Prophete
100
Anonymous
Anonymous  // 01/01/2019
“Service was fast. They checked out everything and reballed my CPC4 and sent it back quickly”
Helpful Report
Posted 2 years ago
“Turn around time super fast so for that top marks. Unfortunately, after repair my warning light errors on my car remained. So it follows my problem was not FRM related. On inquiry I was told my FRM data was scrambled, and therefore warranted repair/reprogamming. I’m a little dissatisfied with the explanation as “scrambled” apparently didn’t cause any other problems with my car. Of course reprogramming may have corrected an error I didn’t know I had. Ah well I guess it’s not going to work out in all cases. Again… hat’s off for fast response time and being available over the phone.”
Helpful Report
Posted 2 years ago
Hey Brian, Typically the FRM fails due to software-related issues. By '"scrambled" the engineer referred to corrupt data on the FRM which is a typical issue on those units. If you still have errors on the car, send the fault codes to your support ticket and the technician will be able to advise on the best repair steps to follow. I hope this helps. Kind Regards, Ace
Posted 2 years ago
“Fast and accurate. Easy to do business with.”
Helpful Report
Posted 2 years ago
“They were very fast and thorough with their evaluation. I appreciated the video of the unit running in a test car”
Helpful Report
Posted 2 years ago
“So glad to have found ECU Pro. They eliminated hours of diagnostic’s to finding out the electrical issue on my BMW F10. Definitely will use them again for any computer module issues on my BMW”
Helpful Report
Posted 2 years ago
“I initially called to ask some questions about getting my frm replaced fully prepared to have to get a new module. After speaking to them over the phone I ended up just going with a diagnostic and it was able to be fixed. They saved me money when the could have charged me to replace the entire unit. They were very polite and informative over the phone and threw email. They responded to my questions quickly and had the repair done much faster than I expected.”
Helpful Report
Posted 2 years ago
“Very impressed with turnaround time. Especially during the holidays. Will always recommend The ECU Pro as my first option. I’ll definitely return if i find myself in the same situation. ⭐️⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 2 years ago
“A great service! Excellent communication, quick repair, and rapid shipping of the FRM unit back to us. It really helped us get our car back on the road quickly.”
Helpful Report
Posted 2 years ago
“ECU Pro was very quick and everything worked perfect. No coding needed. Would recommend them to anybody.”
Helpful Report
Posted 2 years ago
“Great customer service, kept me updated during the process and the part arrived in working order as advertised.”
Helpful Report
Posted 2 years ago
“ECU Pro was very easy to work with and quick to send back my items. I love that the testing fee gets applied to your order total if you need a repair or replacement. It’s nice that they send a detailed explanation of what they did and what they found with your item and also a video showing it working in a vehicle. We will definitely use them again in the future if we need to! Thanks!”
Helpful Report
Posted 2 years ago
“We knew our Z3 had a problem in the coolant temp sensor circuit. The car would not start and run when on cold starts without help. Is was setting a coolant temp sensor fault We sent it in and they diagnosed the problem and repaired it. We installed the ECU then turned the key on a cold morning and it started and ran as it should!!!!”
Helpful Report
Posted 2 years ago
“I was skeptical BC no one does what they say these days, particularly over internet. The best experience with a delicate expensive issue. IThey did exactly what they said and quickly at an amazing price!! would recommend to anyone.”
Helpful Report
Posted 2 years ago
“Was informed throughout the process as to what was going on with my ECU and it was reflashed within a few days.”
Helpful Report
Posted 2 years ago
“Great customer service. After a few setbacks the team did everything possible to get me replacement equipment fast for a tight deadline. Highly recommended. I own a repair shop and will continue to use ecu pro for all my future customers needs.”
Helpful Report
Posted 2 years ago
“Ruled out ECU involvement with OBD II communication issues. Rendered a thorough review of my unit, offered suggestions and now can move forward with my repair elsewhere. Fast turnaround.”
Helpful Report
Posted 2 years ago
“We had an issue with a customer's car in which the car wouldn't start and the steering wheel lock was active. Scanned and found CAS module error. Was able to send all the necessary items to the ECU pro team and they got everything programmed and working, even fixed an additional key for us. Great communication and timely service!”
Helpful Report
Posted 2 years ago
“Excellent service with a fast turnaround time on the part”
Helpful Report
Posted 2 years ago
“Excellent service! Quick turn around time! Will undoubtedly be returning with any future ecm issues!”
Helpful Report
Posted 2 years ago
“I almost gave up hope. My BMW 545 couldn’t idle. The throttle body kept flapping open and shut upon ignition. The master BMW mechanic meticulously diagnosed every connection. The last resort was testing the DME. I shipped out the DME, CAS, and key to ECU Pro with the hope of a miracle. ECU Pro promptly tested the DME and found the throttle valve circuit was shorted and couldn’t be repaired. With prompt communication along the way, they located a replacement DME and cloned all the DME programming. We installed the DME and voila the car started and idled just like new. These guys know their stuff. Thank you ECU Pro!”
Helpful Report
Posted 2 years ago
The ECU Pro is rated 4.9 based on 4,717 reviews