Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 4,155 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 4,155 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Very reliable company, I have used their service and found they are efficient, quick, and makes things easy. The Customer service is great, makes communicating and handling things very simple. I highly recommend them.
Helpful Report
Posted 2 years ago
Received the part I did not get a chanse to install it yet.
Helpful Report
Posted 2 years ago
Great service , easy fast and low cost compared to other solution
Helpful Report
Posted 2 years ago
As advertised. Easy to work with and fixed my problems.
Helpful Report
Posted 2 years ago
Really impressed with the quality of customer service. Great communication! Everything was done in a timely manner. Thanks again for all your help!
Helpful Report
Posted 2 years ago
Quick and reliable
Helpful Report
Posted 2 years ago
Fast and easy - quick turn around time- strait forward- getting to the CAS is a royal pain in the A$$ (Mini you have to tear the complete dash apart and off) but the reward is a car that starts and runs without issue- if you have a mini that kick clicks but doesn’t start and shows the orange Key symbol on the dash you probably have a bad CAS - do you homework rule out the starter and all electrical connections are in working order and scan your vehicle to confirm it’s the CAS - then send it to these guys along with your keys and a week later I had a reprogrammed CAS with keys back- that works flawlessly. Couldn’t be happier. Thank you guys so much- you Rock.
Helpful Report
Posted 2 years ago
ECU Pro repaired my footwell module which allowed my mirrors and lights to work.It is still working as intended.
Helpful Report
Posted 2 years ago
Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.
Helpful Report
Posted 2 years ago
Very professional. Quick turnaround. Vehicle runs great. Thank you
Helpful Report
Posted 2 years ago
Great communication. Fixed my damaged control unit quickly (although there was delay due to back stock, but they let me know immediately).
Helpful Report
Posted 2 years ago
Great service, awesome turnaround time. I'll return as a customer.
Helpful Report
Posted 2 years ago
We at Simply ship Transportation recomend company they are amazing from time we sent unit in for repair and we received unit back was under a week truck runs perpect now thank you very much
Helpful Report
Posted 2 years ago
Good knowledgeable people with great costumer service
Helpful Report
Posted 2 years ago
I'm very satisfied with the service I received from The ECU Pro. I would use them again and would recommend them.
Helpful Report
Posted 2 years ago
These guys are great a what they do. Repaired my DME. Outstanding customer service, spoke with Dave numerous tome who was always willing to help and answer my questions and concerns.
Helpful Report
Posted 2 years ago
Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!
Helpful Report
Posted 2 years ago
Excellent customer service and work
Helpful Report
Posted 2 years ago
ECU Pro received my CAS on Friday Feb. 2nd. On Monday Feb 5th I received an email saying my CAS has been fixed and fully tested! Great customer service and fast turn around!!!
Helpful Report
Posted 2 years ago
Very kind staff
Helpful Report
Posted 2 years ago
The ECU Pro is rated 4.9 based on 4,155 reviews