The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 3,766 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

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“ECU Pro works very quick and efficient to check your product and return it with care.”

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Posted 2 years ago

“Already submitted one!”

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Posted 2 years ago

“Quick turnaround!”

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Posted 2 years ago

“Great customer service and fast turnaround time”

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Posted 2 years ago

“Turnaround time was great. Talked with them on the phone and had great communications with them…shipping was fast.”

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Posted 2 years ago

“Fast turn around and great customer support saved me lots of money and headache!!!”

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Posted 2 years ago

“Really appreciated all the help ECU pro gave to me with my control unit! Top notch service! Thanks from German Motors!”

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Posted 2 years ago

“From the date I mailed my Mini FRM to the date I received the reprogrammed unit: 6 days. Based on my follow-up phone call, I know that my unit was processed and sent back to me on the same day it was received. Customer service doesn't get any better than that!”

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Posted 2 years ago

“replacement dme works great my mini cooper s is running better than ever”

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Posted 2 years ago

“I had requested a repair for my BCM on my 05 Mini cooper, upon shipping the item, they said that it was not useable due to corrosion on the pins. So I paid an extra $200 to get a replaced BCM. After it was sent, I proceeded to ‘plug’ the ‘new’ BCM into my car and received less functions than the original BCM I had sent to them. I was told by the technician that this would fix my issues and yet I spent $500+ to receive a defective item and still have the same issues with my Car. Would Recommend looking elsewhere for these services”

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Posted 2 years ago

“I sent my frm module to ecu pro. They checked it and it couldn't be repaired. They cloned the module and sent it back to me in 3 days. Now the turn signals ,4 way flasher and windows and lights work. Thank you !!! Job well done.”

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Posted 2 years ago

“Very simple and fast process. Shipped out my FRM and received it in the same week.”

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Posted 2 years ago

“Excellent and very professional service”

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Posted 2 years ago

“Very happy with outcome. Entire process was very well communicated.”

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Posted 2 years ago

“I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Super fast turnaround. Would highly recommend. Great response to calls and feedback. Thanks for all the help.”

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Posted 2 years ago

“Very easy to work with! Was very helpful in explaining what was wrong. Super fast fix and shipping.”

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Posted 2 years ago

“Disconnecting and reconnecting my negative terminal on my 1 series Bimmer was enough to mess up the FRM, where I couldn't roll up my windows, lock the doors or use turn signals. I sent my FRM to these guys and had it back within 3 days! (and I live across the country) Truly pros indeed.”

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Posted 2 years ago

“Great Service, Fast Turn Around. This is the First time, And will use them again in the Future if Needed. 2012 Mini Cooper”

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Posted 2 years ago

The ECU Pro is rated 4.9 based on 3,766 reviews