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The ECU Pro Reviews

4.9 Rating 4,155 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 4,155 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
We were very pleased with the excellent service from ECU Pro, including the quick diagnosis of the problem with the computer, along with clear instructions, stellar communication and a final product that worked. Thank you!
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Posted 2 years ago
The service was quick and very professional. They kept me updated on the status of troubleshooting my issues and got my car back on the road .
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Posted 2 years ago
Very good and fast service
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Posted 2 years ago
Quick easy exchange.
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Posted 2 years ago
Excellent in all respects. I shipped my car’s DME to test, as I (and BMW dealer) suspected it was faulty. They tested and confirmed it was fine, no issues and shipped back. I reinstalled and car experienced same intermittent misfiring issue with injector #1 problem code. Had BMW dealer check again, and at first they still adamant was faulty DME. I questioned how can be, if just had the DME tested by ECU Pro who said it checked out fine. BMW tech then said would double check all wiring. Called me back few hours later and told me, after additional testing, confirmed DME is working fine, but there is issue within wiring harness. Unfortunately, must replace costly wiring harness. Won’t know for certain if wiring harness is in fact the root cause until it’s replaced. However, at this point in time, it appears that ECU Pro’s test results on DME were correct. Very good end to end experience dealing with ECU Pro.
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Posted 2 years ago
We've used TheECUPro in our shop twice now. The turn around time is very quick and the modules have worked perfectly. I highly recommend them.
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Posted 2 years ago
Very content with how quick and easy it was to use ECU pro
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Posted 2 years ago
After a local shop couldn’t solve an issue with my FRM, I sent it to the ECU PRO and they were able to repair it! + Great customer service
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Posted 2 years ago
This company is legit. Real world ECU/FRM experts who provide exceptional service on this specialized euro auto technology. FRU was in shop for one day and return shipping to AZ was overnight! Followed the re- install instructions and " viola "
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Posted 2 years ago
Fast and good service
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Posted 2 years ago
Great and reliable service 👏
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Posted 2 years ago
ECU responded super fast a very professional. Have not had a chance to install but based on service to date would recommend.
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Posted 2 years ago
Flawless! Everything worked perfectly after the brilliant work done by ECU Pro. I have nothing but praise for their professional work. The communication was excellent throughout the process.
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Posted 2 years ago
Amazing.. I wasn't getting any power to the bank 2 injectors on my e92 335i.. tried a few things and dealership advised I need to change injectors. Before throwing more money at it, I decided to give ECU pro a try to make sure it wasn't the ECU. They diagnosed and repaired a broken pin and sent the unit back within 2 business days of receiving it. Highly recommend. Car runs perfect now no codes whatsoever and saved me tons of money.
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Posted 2 years ago
This is not the first time we dealt with this comapny. We had 2010 BMW 328I for footwell Module and they veryfied that it was a bad oneand need a replacement. Plug and play and work great has no issue till nowsaday. It has been 3 years since then. Indeed, We sent our 2013 BMW X-5 Twin turbo ECU to verify that the injector drivers are not working and they confirm it that the ECU was bad and need a replacement. We ordered one and put it back within 2 week after we sent out and plug and play again...no need programming and no issue so far. We drove the vehicle for 2000 miles at no problem.
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Posted 2 years ago
I had to get my ecu cloned onto a new unit. I sent in my old unit with a junkyard unit. Process was very easy, instructions made it very clear what I had to send in and where to find everything. ECU Pro was quick and cost effective. Thank you!
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Posted 2 years ago
Excellent customer service. They're made sure my needs were met in a lonely manner and the work performed was top notch. This will be the only shop I send my BMW DMEs to. Excellent job all around.
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Posted 2 years ago
Excellent customer service. Reset module worked great.
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Posted 2 years ago
Great speed not so great on FedEx to
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Posted 2 years ago
Good response time checked my ecm and had it back to me within about 4 days from time of receiving it.
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 4,155 reviews