Login
Start Free Trial Are you a business? Click Here

The ECU Pro Reviews

4.9 Rating 3,893 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,893 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
ECU Pro was able to clone a failed DME, installed and worked good as new, no issues.
Helpful Report
Posted 2 years ago
Car is running great thank you for the excellent service 2007 sl550 ecu replacement
Helpful Report
Posted 2 years ago
It was a seamless process & a great alternative to taking it to a dealer! The cost is also very reasonable & they did exactly what they said they would. Very prompt service both when I called to having unit repaired!
Helpful Report
Posted 2 years ago
ECU Pro was communicative regarding my BMW 454i ECU. Mine needed replacement, ECU Pro also returned the original non-repairable unit. They shipped the parts to me using FedEx two-day, bubble-wrapped in a box. I will use ECU Pro in the future when I need ECU testing, repair, or replacement.
Helpful Report
Posted 2 years ago
Excellent service, prompt and professional. Recommend them highly
Helpful Report
Posted 2 years ago
Stoked. Thanks for the service.
Helpful Report
Posted 2 years ago
The ECU Pro staff were extremely courteous, understanding, and communicative... Even when I was less responsive due to the demands of my busy schedule. Thanks again ECU pro for bringing my car back to life!
Helpful Report
Posted 2 years ago
I really recommend very good service
Helpful Report
Posted 2 years ago
This was a No Brainer. Great reviews good pricing & the turnaround was pretty quick. My only issue was the lady on the phone. A bit brash & condescending, with a irritated temperament. I kept the calls short, so the issue was very short lived. I have not received my part back yet but under a week & its on the way back, super excited to get the V12 going again.
Helpful Report
Posted 2 years ago
Hands down the best service provided with programming and fix an FRM for a bmw! Definitely would recommend to use for any repair and reprogramming!
Helpful Report
Posted 2 years ago
Just fixed my car this morning. Their service was prompt and up front about the process.
Helpful Report
Posted 2 years ago
Great communication and fast turned around. Haven’t been able to install the frm yet, as I’m out of town for work so can’t attest to see if problem is fixed. Also my orignal unit was lost via FedEx, but they got me a replacement sent out asap. So far happy with them, even with the hiccups.
Helpful Report
Posted 2 years ago
Excellent job. Thank you so much
Helpful Report
Posted 2 years ago
Great Service Worked Perfect. I will DEFINITELY use your company again and also refer you to all my repair shop towing customers Thank You For The Prompt Professional Service
Helpful Report
Posted 2 years ago
They kept me updated throughout the entire process and the turnaround was only about a week and they tested the equipment just as they offered and followed up with videos of my equipment running one of their cars. The video was also thorough. I would highly recommend them.
Helpful Report
Posted 2 years ago
The communication wasn’t the best at first and I understand it was during the thanksgiving holiday, but some things didn’t get done like the key wasn’t put as number 1 so the comfort access doesn’t work.
Helpful Report
Posted 2 years ago
The ecu pro team is amazing took my fried dme and made it work like new again they have great communication and beyond amazing skill thank you for always being the best in times of desperateness !
Helpful Report
Posted 2 years ago
ECU Pro fixed my faulty FRM and got it back to me within 3 days. If you need someone to fix your BMW or Mini FRM, ECU Pro is who you want to reach out to.
Helpful Report
Posted 2 years ago
Thank you so much!! Hooked my car parts up and my baby started right up. Saved me so much money and time you now have a loyal customer. Y’all the truth!!!!!!
Helpful Report
Posted 2 years ago
After having some no-start issues with my vehicle I deduced it down the DME, did some research and found ECU Pro to be the most reputable company to send it to. After it arrived I received an email the following Monday stating that the repairs had been done and am now waiting for it to arrive. Everything was painless and very efficient. Will use again if I’m ever in this boat again.
Helpful Report
Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,893 reviews