The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 4,155 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 4,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Clean instruction on how to remove, ship, and re-install frm.”

Helpful Report

Posted 2 years ago

“Very helpful, with reliable knowledge 👍🏻”

Helpful Report

Posted 2 years ago

“I had a dead battery in my bmw e91. After trying multiple times to jump start, I ended up swapping out the battery. Unfortunately, that process messed up my frm. I shipped to ECU pro, they diagnosed and fixed in one day and quickly shipped back out to me.”

Helpful Report

Posted 2 years ago

“Great service ,I definitely will use them again”

Helpful Report

Posted 2 years ago

“Had a problem with the ECU communicating but the guys took it right back and jumped on it ASAP very professional service”

Helpful Report

Posted 2 years ago

“AMAZING. Fast service, great communication and customer service. Everything went perfect and my bmw is back up and running. Wouldn’t use any other company. Thanks again guys!”

The ECU Pro 5 star review on 24th January 2024

Helpful Report

Posted 2 years ago

“QUICK TURNAROUND AND ETREMELY EASY TO USE. VERY HAPPY WITH THE SERVICE.”

Helpful Report

Posted 2 years ago

“Spoke to rep on phone first to make sure they still worked on module from my car since it was a 2006. They did and guided me through the online form to pick correct options. Fast and efficient service once they received. Really liked that they sent me video of my module working in another vehicle to test it out before sending it back. My module did not end up needing repair, so they adjusted pricing to diagnostic only which saved me a bit. It was helpful to know that it was not the source of my cars issues. Would definitely recommend to others and use again.”

Helpful Report

Posted 2 years ago

“Sent cas and ecu on Monday, by the end of the week I had a video documenting the performance and condition of my parts. I would have received it back the following Monday but this recent snow business in the south caused the delay. NOT ECUs fault. I'm sure each case may depend upon individual circumstance so maybe it'll be the end of the week before youd get it back but I definitely have NO complaints. I won't hesitate to go to ECU in the future.”

Helpful Report

Posted 2 years ago

“Fast fair price and good work. 100 percent recommend.”

Helpful Report

Posted 2 years ago

“Everything was done very professional and honest, the communication was clear and constant. The end result surpassed my expectations. Keep it up.”

Helpful Report

Posted 2 years ago

“My regular ECU repair guys could not take on this DME. Found ECUPRO on a client recomendation. They got the job done.”

Helpful Report

Posted 2 years ago

“I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro”

Helpful Report

Posted 2 years ago

“Great service, timely responses”

Helpful Report

Posted 2 years ago

“I called for information. Got what I needed sent it in. Had it fixed put it back on everything works great.”

Helpful Report

Posted 2 years ago

“I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.”

Helpful Report

Posted 2 years ago

“I was looking all over the place for help on my ECU and after doing some research I stumbled upon ECU pro and after having little hope for a solution to my problem they finally helped me get the peace of mind I was looking for I’m thankful for their service”

Helpful Report

Posted 2 years ago

“Sent in my FRM for an X5. I mailed it in with a tracker. They received it by 1:30 and they repaired it and sent it out by 2:30. I paid for express shipping got it the next day. When I received it I only had half my functions back. They agreed I send it back and see what went wrong.”

Helpful Report

Posted 2 years ago

“Still waiting on the parts to get here.”

Helpful Report

Posted 2 years ago

“Awesome company and great customer service!”

Helpful Report

Posted 2 years ago

The ECU Pro is rated 4.9 based on 4,155 reviews