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The ECU Pro Reviews

4.9 Rating 3,323 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,323 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Nice work quick turn around.
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Posted 2 years ago
The service was great. They contacted me to let me know when they got my part, also to let me know the outcome and what needed to be done. Also was shipped back quickly
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Posted 2 years ago
The people at ECUPro were fantastic. They got back to us 24 hours after the BMW computer was received. We sent a second one....the correct one....and the work was completed in a day and returned promptly. They were courteous, knowledgeable and a pleasure to work with. Strongly recomended
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Posted 2 years ago
Very professional from start to finish. They performed a video of the new ECM running in a test unit. Excellent!
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Posted 2 years ago
Todo super bien, muy rápido todo el proceso, muchas gracias, super recomendado
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Posted 2 years ago
Honest team…
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Posted 2 years ago
Very good Services, they helped me with what i asked for and it all lasted just a week! very fast and efficient
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Posted 2 years ago
Easy process to get FRM repaired, just remove it from the car, fill out the online application send it to them, next day they will check and repair and return it to you for installation! $299 vs. Mini dealership that wanted $1,200. Takes 5 minutes to do it yourself.
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Posted 2 years ago
Fast turn around, fixed my problems these guys are the best
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Posted 2 years ago
My experience with ECU Pro was outstanding. From the moment I contacted them, their customer service was excellent. They guided me through the process and assured me that my ecu was in expert hands. Their facility was well-equipped and staffed with dedicated technicians. They quickly diagnosed my ECU issue and performed thorough testing to ensure optimal performance. They found a leaking cap and recommend a replacement. The turnaround time was surprisingly quick, and they kept me updated throughout the process. Once I got my ECU, the performance improvement was noticeable and impressive. In terms of pricing, they were competitive, and the investment was worth it for the results. In summary, ECU Pro is a top-notch car ECU rebuilder. I highly recommend their services for ECU repairs and performance enhancements.
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Posted 2 years ago
Great experience with this team. Very communicative and through.
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Posted 2 years ago
Great to work with. Easy and fast testing and repairing. Super smooth process. Highly recommend these guys!!
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Posted 2 years ago
Hi I just got back my ecm for a Paccar Mx Truck started right up after I installed it back on the engine. The price was not bad compared to other repair companies.
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Posted 2 years ago
The ECU Pro is amazing!!!!! Thier customer service is awesome. They kept in constant contact every step of the way and answered ALL of my questions(every last one, LOLZ!). The repair turn around time was extremely fast, and the cost of the repair was LITERALLY a fraction of the dealership. Highly recommended!!!!!!
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Posted 2 years ago
Very Fast response and rebuilt of the Module
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Posted 2 years ago
This is my Second time using The Ecu Pro and service has always been top tier! Fast response times and very good customer service.
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Posted 2 years ago
We have used ECU Pro a few times now and have always been happy with the service and gotten the vehicles fixed the first try.
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Posted 2 years ago
Am very satisfied with your service quick,and very honest employee.good and quick respond will recommend you to all my friends. Thanks Dan
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Posted 2 years ago
Keep in mind, The ECU pro asked for my feedback. The ECU Pro’s initial ordering and data collection is great; the only problem is the information I provided didn’t appear to make it to the techs or the techs didn’t bother to read it. I had an uncommon problem with my MINI Cooper DME (no 5 Volt reference to the knock sensor), and a P0328 DTC to go along with it. I made mention in the online form I had to fill out that you had to have multiple drive cycles and the engine had to be running for 30 minutes or so before the faults would set. The tech plugged in my DME to the test car (not fully installed, so I know they didn’t drive it), and called it good. I asked them to please check the 5VDC reference voltage output of the DME, and they would see what I was talking about. They went back and noticed if they picked up my DME when the car was running that the engine would shut off. The ECU Pro attributed this to a faulty connector on the DME (not repairable); so they cloned my DME and sent me a replacement. When I installed it, the car now has 5DE3 (DDSC control unit, encoding error); so, it looks like the ECU Pro didn’t complete all parts of the process. I emailed The ECU Pro, but I have not heard back from the techs yet on how to fix the 5DE3 DTC. On a positive note, I did appreciate the video file they sent showing the testing process. One suggestion for the ECU Pro would be to let the customers know which version of the DME software is in the DME you’re sending in and which is the current version. I know in the case of the MINI N12, 14, 16, & 18 engines that there was a DME update to turn down the sensitivity of the knock sensor. I don’t know if The ECU Pro has a license agreement with BMW to have access to the latest software, and I know that’s expensive. Still, it would be nice to know if I need a DME software update.
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Posted 2 years ago
Turn around time was super quick , communication was great the whole time . They have a lifetime customer
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Posted 2 years ago
The ECU Pro is rated 4.9 based on 3,323 reviews