The Essential Fly Reviews

Name: The Essential Fly
Address: Unit 7 Bondgate Industrial Estate, Selby, North Yorkshire
Rating: 4.82

4.8 Rating 2,365 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01757333003

Email:

directors@theessentialfly.com

Location:

Unit 7 Bondgate Industrial Estate,
Selby
North Yorkshire
YO8 3LX

Write Your review

Tell us how The Essential Fly made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You were slow, other suppliers get my orders to me much quicker”

Helpful Report

Posted 7 years ago

Thank you very much for your order and for your feedback here. I would like to take this opportunity to respond to your point about our time to deliver. Your order was placed after we and all our suppliers had closed for Christmas. Our suppliers and ourselves did not open again until 2nd January. We do carry a large amount of stock but we also offer a special order service for customers. This means we order in special items directly for a customers - back to back with the manufacturer. This just takes a few days. It is also shown on the site and at check out, confirming the length of time it takes for these to come in. Two out of the three items you ordered were special order items. So as soon as the manufacturer was open again after Christmas and the New Year, these were ordered in immediately for you. There is often a back log with our suppliers after a shut down, but I can assure you that your tying materials were dispatched to you as soon as they come in. I hope this helps explain the situation regarding your order and if we can be of any help to you at all, or if you would like to check on an order or its status, you are welcome to get in touch at any time. With kind regards The Essential Fly

Posted 7 years ago

“Really cool. Thanks for sending me some free cotton. Just right for a novice fly there to practice on. Regards Nathan Thomas Edwards”

Helpful Report

Posted 7 years ago

“I have purchased various flies on line from The Essential Fly over the last two to three seasons and have always found them to be excellent both for value and service.”

Helpful Report

Posted 7 years ago

“Very good service and very malleable staff. I skilfully recommendations company and would not hesitate to contact them again”

Helpful Report

Posted 7 years ago

“Prompt delivery service and easy to purchase flies online. I have recently purchased a variety of fly selection strips for trout and graylin fishing in the uk. They are extremely well tied and look awesome, I will let you know what results I get when I have tested them out over the coming weeks.”

Helpful Report

Posted 7 years ago

“Thanks for the phone call to say that one of my items I ordered was not in stock. You offered a item to replace the one that was not in stock, the order has arrived and I am pleased with the items I have received. Once again a great quick service, thanks 👍”

Helpful Report

Posted 7 years ago

“Always deliver promptly and efficiently. A good selection to choose from and helpful guidance and advice on what flys to use when.”

Helpful Report

Posted 7 years ago

“Orders are quickly delivered and the flies are tied to the highest quality. Have used several times and will continue to use.”

Helpful Report

Posted 7 years ago

“I am very happy with my order and will get More”

Helpful Report

Posted 7 years ago

“Qualité du suivi de la commande et respect des délais de livraison”

Helpful Report

Posted 7 years ago

“Very prompt and efficient handling of my order and high quality flies. I would recommend The Essential Fly to anyone.”

Helpful Report

Posted 7 years ago

“Have yet to receive my order .Dec 11 shipped.still haven't received order Dec 26 very dissatisfied.trail run ordering material from a new supplier.”

Helpful Report

Posted 7 years ago

Hi James, Your order was shipped from us in the UK on the 11th December via the Royal Mail on a First Class International service. The Royal Mail aim to deliver world wide within 5-7 working days. However there are sometimes unforseen delays and during peak shipping times there are excessive post which can also cause delays. Due to it being Christmas next week there is a increase is post and this does cause some delays. I have checked the Royal Mail website and their last date for poste to be guaranteed to be delivered before Christmas for the USA was the 8th December You placed your order at 15:37 GMT on the 8th December this order contained special order items which we ordered in for you hence the delay in shipping, however the order was shipped within our advertised timescale. I am sure that you will receive your order shortly it may arrive before Christmas or just after. I am sorry that your order has yet to arrive and for any inconvinience this may have caused. Kind regards The Essential Fly

Posted 7 years ago

“Excellent and speedy service. Highly recommend The Esential Fly for all your needs”

Helpful Report

Posted 7 years ago

“The products arrived in perfect condition and quickly to Spain”

Helpful Report

Posted 7 years ago

“Flies promptly delivered. Quality product.”

Helpful Report

Posted 7 years ago

“Iimpeccable service and great kindness”

Helpful Report

Posted 7 years ago

“Good service. Good advice. Good support to all fly anglers!”

Helpful Report

Posted 7 years ago

“The service was good, however the voucher sent would only print off the writing and not the picture.”

Helpful Report

Posted 7 years ago

“Great service and excellent communications. This was my first purchase from The Essential Fly, a Marc Petitjean Magic Tool Regular set, but I'm sure that it won't be my last. Many thanks - Ken Sweet.”

Helpful Report

Posted 7 years ago

“Excellent service as always”

Helpful Report

Posted 7 years ago

The Essential Fly is rated 4.8 based on 2,365 reviews