“I cannot say enough good things about The Farmer’s Dog. My dog absolutely loved their food—his mouth would start watering the moment I pulled it out of the refrigerator! Beyond the high-quality meals, their customer service was truly exceptional. Anytime I had a concern, they went out of their way to resolve it.
Sadly, my beloved dog, Bentley, crossed the rainbow bridge unexpectedly. I had an order already on the way, so I called to let them know the situation. Without hesitation, they immediately refunded my money and asked me to donate the food to a shelter in Bentley’s name—a gesture that deeply touched my heart. But they didn’t stop there. A few days later, I received a heartfelt letter of sympathy, followed by a card and a beautiful plant expressing their condolences. It brought tears to my eyes.
I’m not sure when I’ll be ready to welcome another dog into my life, but I do know that when that time comes, they will be enjoying meals from The Farmer’s Dog. Thank you for your kindness, compassion, and for going above and beyond—it truly meant the world to me.”
“I've received 3 orders and on my 3rd, which might be my last. First shipment fine, 2nd had punctured bags that leaked when defrosted, 3rd that I'm on has undercooked chickpeas that I feel my dog isn't digesting Because he pooped out a whole one a couple of days ago. Today blood in his stool. This food is too expensive to have these quality control problems There are other brands similar out there I think I'll try. I put off my next shipment and thinking I'm gonna switch. They also sent 17 packets that take up alot of space in my freezer that I'm not thrilled about....beauty (sarcastic) of subscriptions. They hook you with the first box and then down hill from there.”
“My dog is seriously ill due to the high fat content and has pancreatitis and may not make it, it is a daily struggle to get him to eat. I would not recommend this to any dog who is not needing high fat. I will never for give myself for putting my dog in this situation.”
“I’ve had a great experience with Farmer’s Dog! Their customer service is quick, excellent, and deliveries are always timely, which I really appreciate.The food is delivered frozen, so be sure to defrost it, and sometimes it may need to be fluffed up some. There’s plenty of food, especially for small dogs, so you get great value if your dogs enjoy it. However, one of my two small dogs, a Shih Tzu, isn’t fond of the chicken flavor. But the other, a Shorkie, absolutely loves the turkey flavor! Overall, I’m happy with the service and quality, just wish there were more options for picky eaters like my Shih Tzu. Highly recommend for anyone with dogs who enjoy a fresh, healthy meal!”
“Unbelievable customer service 👏 👏👏
I was expecting a shipment about the time we had our latest snow storm. Due to the storm, my package was severely delayed. Without me having to do anything, they reached out to me and said, hey we noticed your shipment hasn't reached you yet, etc... They gave me instructions what to do and what to look for. And again, without me doing ANYTHING, they sent me an immediate replacement shipment so my lil sweetie never ran out of food. Top notch service! Thank you Farmer's Dog. Also, she loves it and I have a hard time keeping my cat out of it. Lol”
“My 12 year old chi/terrier mix did enjoy eating it and it saved me a lot of prep-time. Unfortunately, she started vomiting an undigested portion in the middle of the night and then wouldn’t eat for days. A few of the frozen bags appeared to have defrosted and was refrozen prior to shipment and I received them mis-shapen, crooked and smushed. I should have tossed them out but cost made me doubt my own gut instinct.
I decided to try Fresh Pet since I can pick it up locally in several stores. She’s even happier now and danced around after eating with a squeak toy. So, I’m switching to Fresh Pet in the sealed log. I can cut off her portion, heat it slightly, mash it, seal the end and store it in the fridge crisper for 7 days. A safer bet. No more dry ice, big boxes to break up and recycle and I buy as needed. More room in my freezer too. Plus it’s reasonably priced by a long shot.”
“Like others have said, I gave them Ths Farmer's dog. At first they really liked it, and I thought that this would be much better than feeding them the Blue Buffalo that they were getting for the 4 years that I had them. The Girl started to get really sick, diarrhea and bloody smelly stools all ove the house. Her brother frequently turned away from the food, only eating it when he understood that that was all that was on offer for breakfast/dinner. After the $2K emergency vet bill, I decided to switch back to Blue Buffalo and they are very happy that I did.”
“Been using their food for almost a year. The first couple of months everything was fine. My last 2 packages I received from them were darker in color. I only get one type of food so it should have been normal like the others have been. Several times my dog got sick and would go days without eating. A couple of times my dog would just sniff it and walk away. And I'd throw it out. 60% of the time my dog would eat it and she would be fine the other 40% didn't go so well. I reached out and emailed them about the food being bad or spoiled and I never heard from them, canceled my plan with them and using something else.”
“I tried this food for my elderly dog. She liked the first one but then didn't like the rest. She's extremely picky, so I wasn't surprised. The company was great in refunding me for the unused food after I donated it to our local shelter. My main complaint is that they have treats they sell called Snap Sticks. Our dog LOVED those. She is 18 and there's not many treats she loves. I tried to purchase just those and they will not sell them unless you are purchasing their food. Why wouldn't they want to sell their treats separately? They are expensive, and I offered to order enough to make shipping worth it or to pay for shipping, still no. Weird a company does not want to sell their product.”
“My sweet 11 & 12 yr old girls have been on Farmers Dog for 4 months and they are doing great. They were over weight and have both lost more than 7lbs. Their skin, coat and energy levels have improved. They both love the food. It looks and smells like homemade. We love the packaging. It is so convenient. The customer service is A+. We had one delivery that got off course and when I texted the company to let them know that it didn't arrive they immediately responded and offered to send a replacement order right away. This was on a Saturday evening and they responded within 30 mins. I really have nothing bad to say about this company. So happy!”
“You "folks" are great Package arrived EST 3:30pm on the 21st of Jan !! My Pal Brady O'Hare was in the garage waiting to get it into the house. He Thanks You. We had used our last package this morning at 8:00 am and are Housebound because of an icy Drive Way.
You promised delivery on Jan 21st and hand delivered it over that icy driveway to the door of the garage. Thanks to all.”
“it's mushy, certainly takes more than 12 hours to defrost....overnight and then some...it's then cold with ice crystals in it......is a mess to take out of bag and store...it's expensive...and my dog only likes the beef...it's just too much to deal with...and did I mention expensive again?!! No thank you.”
“Ver, VERY EXPENSIVE!! I received 4 packets of food that would feed my dog two and a half days and it was almost $77.00 dollars!! Plus the pork has so much fat in it if I tried to run my finger over the spoon it was super, super greasy! My dog did NOT like the pork AT ALL!!
It got to where neither one of my dogs would eat any of the food. I don't know if they changed the recipe at any point on my subscription! They never did gobble it down like the commercial though!”
“I do use the farmers dog almost a full year now. I will say my dog originally did have some digestive issues however I combined it this with an oat grain base mix. This fixed the entire issue. She has done very well with this food she will be 17 in May. The customer service is one of the biggest things that keeps me coming back. They truly make ordering a breeze. They easily allow me to pause when needed. I wish I would have started Jillian on this years ago!!!! Thank you so much for all you do.”
“Started my almost 13 yr old pittie on farmers dog and saw an immediate change in his poop, and his digestion issues are completely resolved. By his second pack I see a much more playful dog like he used to be before he turned 10. I was trying freeze dried raw food and that was working well but occasionally he would turn his nose up to it. My only complaint is it is kind of expensive. I could of never afforded it with multiple dogs.”
“DO NOT USE FARMER'S DOG! Our dogs became horribly sick after eating Farmer's Dog food. We even had to take one of our dogs to an emergency vet, where they informed us that they had seen many cases of very sick dogs with a common denominator: Farmer's Dog food.”
“When we got our mini Aussie at about 1 year old she did not like kibble so I ordered Farmer's Dog and she has been on it ever since- going on about 2 years. The portions I give her have kept her at the perfect weight - I've seen so many fat Aussies, I'm thankful I don't have to think about it. Customer service has always been great- they keep track of my order shipment and help out if there is any kind of delay. The only thing I struggle with is keeping the packets frozen when traveling.”
“My dog had been on farmers dog for months with no issues then suddenly stopped eating it she had constant diarrhea and when taken to the vet they said she had inflamed gastrointestines we gave her a bland diet then went back to farmers dog and low and behold she has diarrhea and it’s getting worse today she had bloody diarrhea and we need to schedule ANOTHER vet visit this is not approved by the vet and doesn’t work on every dog.”
“I stopped using Farmers Dog when my usually unpicky dog stopped eating for several days... I also noticed the food was more of a pureed greasy mess. Several boxes showed up partially defrosted and one had leaked during shipping and lost all the packages except one. It's not worth the effort.”
