The Fire Alarm Supplier Reviews

Name: The Fire Alarm Supplier
Address: 124 Broadkill Rd, Suite #600 Milton, DE, , 124 Broadkill Rd, Suite #600 Milton, DE, 124 Broadkill Rd, Suite #600 Milton, DE, , 124 Broadkill Rd, Suite #600 Milton, DE, Delaware
Rating: 4.78

4.8 Rating 650 Reviews

94 %

of reviewers recommend The Fire Alarm Supplier

4.8

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About The Fire Alarm Supplier:

The Fire Alarm Supplier provides you with the best brands and outstanding customer service. We only work with brand new products and we also offer you a 1-year warranty for all commercial fire alarm systems, including a 30-day money-back guarantee (check our refund policy for more details). See some of our products below or contact The Fire Alarm Supplier to find the perfect solution for your fire alarm project.

Visit Website

Phone:

(480) 870-6686

Email:

info@thefirealarmsupplier.com

Location:

124 Broadkill Rd, Suite #600 Milton, DE, , 124 Broadkill Rd, Suite #600 Milton, DE,
124 Broadkill Rd, Suite #600 Milton, DE, , 124 Broadkill Rd, Suite #600 Milton, DE
Delaware
DE 19968

The Fire Alarm Supplier 5 star review on 26th October 2021

Mike Digiorgio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cost of the parts was OK but I had a big problem with FedEX. And since a signature was required, someone had to be here. FedEx changed the delivery for four days.”

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Posted 1 month ago

“Had the fire alarm I needed but sold the base and the unit separately. Why?? Cost me another $20.00 in shipping just for a 13.00 part. Annoying for sure. There should have been some sort of pop tuxedo Letting me know that it was not the complete unit.”

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Posted 1 month ago

“They took my order, they took my money and they delivered my part. Then they got needy for a review.”

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Posted 2 months ago

“Quick shipping and reasonable pricing”

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Posted 3 months ago

“I have been unable to email to the site for months. Internal problem on thier end”

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Posted 4 months ago

“I recently purchased a booster that, upon installation, was found to have a non‑correctable fault as confirmed by the manufacturer. I have initiated the return process and am now awaiting the replacement unit. I look forward to receiving the new device as soon as possible.”

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Posted 5 months ago

“So far so good , Installation is scheduled for next week. I'll let u know.”

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Posted 6 months ago

“At first I was thrilled with your company but now I'm starting to look elsewhere for parts. I received a water soaked device that didn't work. I figured, okay that can happen and the response to get it sorted was quickly handled. Then my recent order of a smoke detector ( IDP-Photo-W) was given to my technician for a job pretty far away. The device did not work after multiple attempts and different locations at the site. Thankfully I found a spare and was able to get the customer issue resolved. I put in for a replacement or refund but have yet to hear back from the FASupplier team...”

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Posted 8 months ago

“I ordered 9 smoke detectors/ carbon monoxide detectors in August. The one out of stock detector STRR was the main detector of the bunch. It was delayed multiple times before it finally arrived at the end of the year. I now have to setup an installation for our new security system and hope it can happen soon. I will gladly review the devices after they are installed and working for a bit.”

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Posted 9 months ago

“The only thing that I had an easy time with this site was ordering online and that you had the item in stock. I wasn't happy that they felt it necessary to contact me and confirm that I was the person who ordered the part. Nor was I happy when they called my cell phone and didn't leave a message to contact them. When I called back the person on the other end hung up, maybe it was due to bad service. But when I called the Delaware number the automated machine asked me to pick a number. The extension ring and ring and ring. I hung up and called back various times to try and get a person, it took some time until I got someone to talk to. I wouldn't use this company again for these reasons”

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Posted 2 years ago

Hello Timothy, We apologize for any frustrating experience you might have had once trying to contact us. You can be sure we are looking into it and working on fixing this problem as soon as possible. I see that your order was delivered last Wednesday, I hope it was everything ok with the package. If there is anything else we can do, please let us know.

Posted 2 years ago

“We just received this item and have not had a chance to use it.”

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Posted 5 years ago

The Fire Alarm Supplier is rated 4.8 based on 650 reviews