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The Fire Alarm Supplier Reviews

4.8 Rating 519 Reviews
95 %
of reviewers recommend The Fire Alarm Supplier
4.8
Based on 519 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read The Fire Alarm Supplier Reviews

About The Fire Alarm Supplier:

The Fire Alarm Supplier provides you with the best brands and outstanding customer service. We only work with brand new products and we also offer you a 1-year warranty for all commercial fire alarm systems, including a 30-day money-back guarantee (check our refund policy for more details). See some of our products below or contact The Fire Alarm Supplier to find the perfect solution for your fire alarm project.

Visit Website

Phone:

(302) 444-0801

Email:

info@thefirealarmsupplier.com

Location:

124 Broadkill Rd, Suite #600 Milton, DE, , 124 Broadkill Rd, Suite #600 Milton, DE
Delaware
DE 19968

Very professional,thanks and appreciate
Helpful Report
Posted 3 days ago
quality materials, will oder from them as long as in business. very helpful in returning materials too.
Helpful Report
Posted 3 days ago
Fast shipping of products ordered. Very good products and service.
Helpful Report
Posted 3 days ago
Thanks. Order received as stated.
Helpful Report
Posted 3 days ago
with a stock of new and discontinued devices very competitive prices.
Helpful Report
Posted 5 days ago
The antenna we bought stated the the frequency was from 134-173 in the online catalog, the antenna came tuned to 160-162. Nowhere in the description specify that frequency segment. Honeywell BDA-OIA-136174-2-1
Helpful Report
Posted 1 week ago
サイトに残りの数量が2個しかないのに。3個をカートに入れてもエラー表示が出ませんでした。 1個は注残で残されるのか?他の方法でエラー表示が出るのか教えて下さい。
Helpful Report
Posted 1 week ago
Dears, Brianna from The Fire Alarm Supplier served us with kindness and speed. Thank you.
Helpful Report
Posted 1 week ago
Impressive customer service! From ordering, to shipping, to communication regarding back order, to returns. Everyone was great to work with, very prompt in their responses and super helpful! I would definitely recommend this company. They do business the way it should be done! Much respect and appreciation to them! This service is unmatched in today's business world!
Helpful Report
Posted 1 week ago
Fast Shipping and Great Service.
Helpful Report
Posted 1 week ago
We shopped around and found that they offered the best prices, and the ordering process was extremely easy. We are a local volunteer fire department and work hard to provide smoke detectors to our community at the lowest cost possible. The pricing they offer allows us to continue providing detectors to those who need them most. Our order arrived within two to three days. Highly recommend The Fire Alarm Supplier.
Helpful Report
Posted 1 week ago
I recently purchased a booster that, upon installation, was found to have a non‑correctable fault as confirmed by the manufacturer. I have initiated the return process and am now awaiting the replacement unit. I look forward to receiving the new device as soon as possible.
Helpful Report
Posted 1 week ago
I found exactly what I needed from The Fire Alarm Supplier at a very competitive price. The shipping was quick and every arrived very well protected in the package sent. Thank you!
Helpful Report
Posted 1 week ago
Great customer service. Promt and efficient response
Helpful Report
Posted 2 weeks ago
If I could give 6 tars out of 5 I would. I had a situation where I could not obtain enough audilble appliances to complete a project. The manufacturer could not supply on time. Even with months of notice. I got what I needed from the Fire Alarm supplier out of the good old USA! Just wonderful that the US has not thrown Canada under the bus. The President wants to! Thanks FA Supplier!
Helpful Report
Posted 2 weeks ago
THE FIRE ALARMSUPPLIER had exactly what I was looking for in stock with speedy delivery!
Helpful Report
Posted 2 weeks ago
Fast shipping!!!!
Helpful Report
Posted 2 weeks ago
Still have not received an RMA. Product is brand new, unused. Have to return due to incompatibility because the alarm system was upgraded. 2-wire is for older systems, 4-wire is for newer systems, but they install wireless out of their own convenience. I don’t know why, but that’s the alarm company for you. That’s why this 2-wire sensor cannot be used. The return policy on the shop app indicates that returns are free for US orders. They are expected to follow their own return policy. They give you a form and ask for pictures, which were provided, but still no RMA. Not sure how long it takes them to process an RMA, especially when the process is being followed.
Helpful Report
Posted 3 weeks ago
I place and online order for 3 smoke detectors (SM310) and The Fire Alarm Supplier sent me 2 smoke detectors of a completely different style and brand, not intended for residential. Apparently no one checked either of the two packing slips as both said quantity of 3 and the style was the SM310. Upon my email and phone calls no assistance was offered in until I began sending things up to the supervisors for assistance. Ultimately they made the order right but it was not an easy process and both the shipping department and customer service department failed and therefore receive a 1 out of 5 star review.
Helpful Report
Posted 3 weeks ago
Good price, quick delivery, quality product.
Helpful Report
Posted 3 weeks ago
The Fire Alarm Supplier is rated 4.8 based on 519 reviews